Mirum Pharmaceuticals, Inc.

Account Manager

• Understands and effectively communicates complex scientific information
• Develops and implements strategic region-level business plans
• Collaborates cross-functionally with internal stakeholders (e.g., Marketing, Market Access, Medical, Operations, Compliance)
• Drives innovative, accountable, and entrepreneurial approaches to business challenges
• Demonstrates strong organizational and time management skills
• Exhibits a strong commitment to customer experience and standards of excellence
• Applies strong business acumen to inform decision-making
• Demonstrates high integrity and adherence to compliance standards
• Demonstrates adaptability and effectiveness in fast-paced, dynamic, and collaborative environments

Regional Account Manager – GEM

Regional Account Manager – High Basin

General

• Identifies, can gain access to, and develops professional relationships with thought leaders and other healthcare professionals
• Supports research initiatives across development and provides support to clinical site investigators
• Serves as a liaison between HCPs who express interest in conducting investigator-initiated research
• Engages in scientific exchange in response to HCP requests
• Effectively articulates relevant scientific and clinical information relative to the therapeutic area to HCPs and researchers
• Utilizes scientific resources to deliver impactful presentations in various settings
• Provides accurate and unbiased assessment of community needs to senior management
• Within PhRMA guidelines, supports company-sponsored research, investigator-initiated research, and publications
• Supports planning and execution of advisory boards
• Stays abreast of emerging scientific literature and clinical data
• Supports congress and conference strategy, providing scientific support and communication of scientific insights
• Fully compliant with all company SOPs, regulatory requirements, and applicable laws
• Completes other responsibilities in a timely manner, as assigned

Medical Science Liaison

• Responsible for disease-state education and account-readiness activities in Hepatitis Delta Virus (HDV).
• Work across Infectious Disease, and community-based healthcare providers caring for patients with chronic Hepatitis B Virus (HBV) infection.
• Drive awareness and understanding of HDV among Infectious Disease specialists, community-based HBV treaters, and Advanced Practice Providers.
• Educate healthcare professionals on the relationship between HBV and HDV.
• Provide education about HDV screening and testing protocols within HBV patient populations.
• Identify barriers to diagnosis and collaborate with stakeholders to improve patient identification and referral processes.
• Develop and execute comprehensive account plans for prioritized institutions, health systems, community practices, and referral networks.
• Identify key stakeholders involved in HDV care pathways and provide disease education information.
• Build trusted relationships with key opinion leaders and facilitate peer-to-peer education.

Regional Account Manager – HDV Business Unit

• Drive awareness and understanding of HDV among Infectious Disease specialists, community-based HBV treaters, and Advanced Practice Providers.
• Educate healthcare professionals on the relationship between HBV and HDV, including the critical role of HBsAg in HDV replication and disease progression.
• Provide education about HDV screening and testing protocols within HBV patient populations.
• Identify barriers to diagnosis and collaborate with stakeholders to improve patient identification and referral processes.
• Develop and execute comprehensive account plans for prioritized institutions, health systems, community practices, and referral networks.
• Identify key stakeholders involved in HDV care pathways across clinical, operational, and administrative functions and provide disease education information where appropriate.
• Identify geographic or institutional gaps in HDV disease awareness, screening education, and referral-process understanding.
• Establish and strengthen referral pathways between community providers, Infectious Disease specialists, hepatology centers, and transplant programs.
• Leverage data, insights, and customer feedback to continuously refine account strategies.
• Build trusted relationships with key opinion leaders and emerging HDV advocates.
• Facilitate peer-to-peer education and disease awareness initiatives.
• Identify opportunities to advance HDV testing, diagnosis, and patient management practices across local and regional networks.
• Compliantly collaborate with Marketing, Medical Affairs, Market Access, Patient Services, Advocacy, and Commercial leadership to execute integrated account strategies.
• Share field insights to inform market development, launch readiness, and future commercial planning.
• Contribute to the development of best practices and scalable approaches for HDV market activation.
• Assess account readiness and identify gaps in diagnostic, referral, and infrastructure.
• Support disease-state education, screening awareness, diagnostic pathway understanding and referral process education.
• Maintain a deep understanding of evolving HDV market dynamics.

• As Regional Account Manager, you are the regional business owner with focus on increasing HCP awareness and understanding of promoted Mirum product
• Identifies and establishes strong relationships with key thought leaders and customers; demonstrated ability to recognize and devote the necessary time and resources needed to engage with HCP’s to create advocates
• Possesses an entrepreneurial approach with a focus on ownership and accountability to maximize/exceed individual and company goals
• Understand healthcare trends in the Rare Disease community and apply strategies to mitigate account access challenges
• Employ strong organizational and analytical skills to optimize growth, including the ability to analyze business data to develop strategic and actionable business plans
• Demonstrates and enhances Mirum’s culture of compliance, integrity, and transparency
• Development and maintain strong partnerships across commercial, compliance, medical affairs functions.
• Drive change through influence and innovation

Regional Account Manager – Liver Portfolio

• As Regional Account Manager, you are the regional business owner with focus on increasing HCP awareness and understanding of promoted Mirum product
• Identifies and establishes strong relationships with key thought leaders and customers; demonstrated ability to recognize and devote the necessary time and resources needed to engage with HCP’s to create advocates
• Possesses an entrepreneurial approach with a focus on ownership and accountability to maximize/exceed individual and company goals
• Understand healthcare trends in the Rare Disease community and apply strategies to mitigate account access challenges
• Employ strong organizational and analytical skills to optimize growth, including the ability to analyze business data to develop strategic and actionable business plans
• Demonstrates and enhances Mirum’s culture of compliance, integrity, and transparency
• Development and maintain strong partnerships across commercial, compliance, medical affairs functions
• Drive change through influence and innovation

Director

• Own and deliver Zone business performance across the liver portfolio with a strategic, big-picture mindset
• Drive change and innovation
• Develop and execute zone-specific business plans aligned to national strategy
• Analyze market trends, competitive dynamics, and performance data to inform actions
• Lead, coach, and develop first-line leaders to maximize team effectiveness
• Build a strong leadership pipeline and succession plans
• Foster a culture of accountability, engagement, and continuous improvement
• Ensure consistent and high-quality execution of brand strategy in the field
• Monitor KPIs and drive disciplined performance management
• Identify and scale best practices across regions
• Partner with Marketing, Market Access, Medical Affairs, Patient Services and Operations
• Ensure alignment on strategy and coordinated execution
• Provide field insights to inform brand planning and lifecycle strategy
• Maintain strategic relationships with key opinion leaders (KOLs) and top accounts
• Understand regional nuances in referral patterns and treatment pathways
• Support teams in navigating complex access and reimbursement environments
• Ensure all activities comply with regulatory, legal, and company policies
• Model integrity and patient-first decision making
• Reinforce a culture of compliance across the organization

Zone Director

Regional Account Manager

• Develop and communicate the strategic vision and operational plan for engaging KOLs.
• Develop and oversee development and execution of individual KOL Mapping KOLs plans.
• Partner closely with the Director, Marketing – KOL Strategy and Congress Planning to ensure alignment.
• Build and maintain productive, collaborative, and compliant relationships with peers leading teams in Marketing, Market Access, Patient Services, and Medical Affairs.
• Work closely with the Field Sales team on the execution of all thought leader-related initiatives and programs.
• Build mechanisms to collect insights, synthesize and integrate them, and communicate to brand to inform tactics
• Bring thought leaders closer to Mirum by ensuring compliant, value-added connections across the organization.
• Collaborate with Medical Leadership on engagement strategy and planning as appropriate, including support and coordination of commercial advisory boards.
• Engage with KOLs to solicit feedback that shapes and informs brand strategy.
• Contribute Marketing strategy for conferences/congresses including sponsorships, communication/messaging, and advocacy group engagement.
• Work in partnership with the Marketing portfolio leaders and field leadership to develop appropriate KPIs and metrics to support the brand marketing and executional goals.
• Act as primary point of contact for the field, maintaining an effective two-way dialogue on KOL engagement, potential speaker identification, and up-and-coming thought leaders and experts.
• Analyze market data, confirm data reliability and inform team stakeholders to make informed decisions.
• Proactively engage partners in Legal and Compliance to ensure programs and processes are being delivered with the highest ethical standards

Regional Account Manager – GEM

Regional Account Manager – High Basin

Medical Science Liaison

Regional Account Manager – HDV Business Unit

Regional Account Manager – HDV Business Unit

Regional Account Manager – Liver Portfolio

Regional Account Manager – Liver Portfolio

Zone Director

Regional Account Manager

Associate Director, Strategic Engagement