Miovision

Atlassian Site Administrator, AI Focus

Miovision

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

SeniorLead

Tech Stack

ITSM

About the role

  • Serve as the primary administrator for Jira, Confluence, and related Atlassian tools, ensuring system reliability, scalability, and security
  • Lead the adoption of AI-driven features in Atlassian to optimize workflows and decision-making
  • Design, configure, and maintain Jira projects, workflows, schemes, permissions, and custom fields
  • Oversee Confluence spaces, templates, and governance, ensuring effective knowledge management and AI-powered content recommendations
  • Collaborate with business and engineering teams to streamline development, ITSM, and operational processes using AI-enhanced automation
  • Manage Atlassian system upgrades, app integrations, and new feature rollouts, including evaluating AI-powered add-ons from the Atlassian Marketplace
  • Ensure robust reporting and dashboards for leadership and teams, leveraging AI insights for forecasting, resource planning, and performance tracking
  • Support SnapLogic pipelines to manage data movement between Salesforce, NetSuite, Atlassian, and other core systems
  • Partner with security and compliance teams to maintain governance, audit readiness, and alignment with ISO/SOC2 standards
  • Provide training, documentation, and best practices for end-users to maximize adoption and effective use of AI capabilities
  • Anticipate and propose future Atlassian strategy to support Miovision’s growth and evolving organizational needs

Requirements

  • 10+ years of experience administering Jira and Confluence in a mid-to-large enterprise environment (500+ users)
  • Proven experience with Jira project setup, advanced workflows, service desk configurations, and Confluence governance
  • Hands-on experience implementing or configuring AI-powered features in Atlassian or related systems
  • Experience with SnapLogic (or similar integration tools) for connecting business systems
  • Strong background in system integrations and data management across platforms like Salesforce, NetSuite, and Atlassian
  • Previous experience working in Agile or SCRUM environments
  • Experience partnering with security and compliance teams and aligning with ISO/SOC2 standards
  • Nice-to-have: Experience with automation tools such as ScriptRunner, Automation for Jira, or Power Automate
  • Nice-to-have: Familiarity with Sourcegraph, GitLab, or CI/CD integrations into Jira
  • Nice-to-have: Knowledge of compliance and data privacy requirements related to collaboration and AI-powered systems
  • Nice-to-have: Prior involvement in AI-driven initiatives to optimize knowledge management and team workflows
  • Nice-to-have: Exposure to third-party tools such as Slack Enterprise+, Sigma, or Drata integrated with Atlassian
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