Miovision

Manager

• Lead, mentor, and develop a high-performing production team, fostering a culture of ownership and continuous improvement through effective coaching, goal setting, and performance management.
• Ensure the on-time, high-quality delivery of all data production workflows, including traffic studies and signal connection tasks, meeting or exceeding all customer specifications.
• Manage the day-to-day operations of the production team, ensuring resources are deployed effectively to meet competing deadlines and quality targets.
• Drive the team's incident resolution process, ensuring production issues are triaged, escalated, and resolved quickly to minimize downtime and customer impact.
• Act as the voice of the customer in daily operations, ensuring all processes and quality checks are aligned with customer needs and expectations.
• Manage the project coordination for key data products, ensuring seamless, proactive communication with internal teams like Sales and Customer Support.
• Drive continuous improvement by providing clear, data-driven feedback to peer managers (e.g., on systems or process performance) to help identify and resolve operational gaps.
• Support leadership in financial oversight by providing accurate data and insights to assist with budget creation, expense tracking, and identifying new cost-saving opportunities.
• Communicate the status of production (e.g., turnaround time, quality, risks) to leadership and other stakeholders, translating operational data into clear business insights.
• Work within an agile environment participating in sprint planning, daily standups and retrospectives.

Manager, Data Production

Field Engineer

• The Sr. Field Solution Engineer (Sr. FSE) is a technical industry expert that drives software growth by developing technical and operational relationships with customers in support of their adoption of the Miovision solutions.
• The FSE ensures continuous value and product adoption that ultimately drives intersection network and software growth.
• The Sr. FSE will be assigned to the Focus account segment team that targets the top 15 major North American cities.
• The Sr. FSE is expected to integrate and influence the product roadmap by working closely with the product leaders to support large deal acceleration and smart city integrations.
• The Sr. FSE would support solution design, technical documentation and the implementation plan of current desired integrations as set in the account plan.
• The Sr. FSE would also manage all pilot installations and proof of value demonstration.

Senior Field Solutions Engineer

Full-stack Engineer

• Design, develop, test, deploy and maintain high quality scalable web applications
• Build and optimize APIs, databases, and server-side architecture
• Collaborate with UI/UX designers to implement responsive, user-friendly interfaces
• Troubleshoot, debug, and optimize existing systems
• Peer review code to ensure that it aligns to our code quality standard
• Enable fast iteration through build, test, and deployment automation
• Work with cross-functional teams to ensure delivery goals are met
• Work within an agile environment participating in sprint planning, daily standups and retrospectives

Software Developer – Core Platform

Security Analyst

• Monitor security dashboards, alerts, and logs across EDR, SIEM, email, and cloud platforms
• Assist in triaging and escalating security incidents
• Conduct daily health checks on security tools and infrastructure
• Assist with threat intelligence review and correlation with internal alerts
• Support incident response workflows by gathering evidence, drafting timelines, and documenting findings
• Support the coordination and validation of vulnerability scans for cloud and endpoint assets
• Assist in tracking remediation efforts across teams and ensure timely closure of issues
• Document vulnerabilities, false positives, and accepted risks in the risk register
• Track and report security metrics and KPI’s/KRI’s/KCI’s
• Participate in internal audit readiness checks and assessments
• Assist in configuring and managing security tooling
• Collaborate with senior analysts and IT to maintain security hygiene across cloud and corporate systems
• Help manage and review logging configurations
• Contribute to evidence gathering for SOC 2 and ISO 27001 audits
• Assist in documentation of security policies, procedures, and control testing
• Participate in internal audit readiness checks and assessments
• Plan and execute phishing simulations on a regular basis to measure user resilience to social engineering.
• Analyze and report on simulation results, identify trends, and tailor follow-up training for high-risk user groups.

Artificial Intelligence

• Serve as the primary administrator for Jira, Confluence, and related Atlassian tools, ensuring system reliability, scalability, and security.
• Lead the adoption of AI-driven features in Atlassian (e.g., Atlassian Intelligence, AI-based query building, automated documentation, smart issue handling) to optimize workflows and decision-making.
• Design, configure, and maintain Jira projects, workflows, schemes, permissions, and custom fields to align with organizational needs.
• Oversee Confluence spaces, templates, and governance, ensuring effective knowledge management and AI-powered content recommendations.
• Collaborate with business and engineering teams to streamline development, ITSM, and operational processes using AI-enhanced automation.
• Manage Atlassian system upgrades, app integrations, and new feature rollouts, including evaluating AI-powered add-ons from the Atlassian Marketplace.
• Ensure robust reporting and dashboards for leadership and teams, leveraging AI insights for forecasting, resource planning, and performance tracking.
• Support SnapLogic pipelines to manage data movement between Salesforce, NetSuite, Atlassian, and other core systems, ensuring accuracy and consistency.
• Partner with security and compliance teams to maintain governance, audit readiness, and alignment with ISO/SOC2 standards.
• Provide training, documentation, and best practices for end-users to maximize adoption and effective use of AI capabilities.
• Anticipate and propose future Atlassian strategy to support Miovision’s growth and evolving organizational needs.

Atlassian Site Administrator – AI Focus

Product Manager

• Own and drive the strategy for Mio One platform, ensuring technology advancements align with business needs.
• Shape the long-term vision for the platform, overseeing its entire data lifecycle from ingestion to consumption.
• Collaborate closely with leaders in Hardware, Software, Cloud, AI, and Product Marketing to deliver on platform roadmap.
• Lead by example while hiring, managing, and mentoring a team of Product Managers and Product Owners in their growth and professional development.
• Build and refine scalable processes and frameworks to drive efficiency, effectiveness, and collaboration with other teams.

Director, Product Management – Platform

• As a Senior Product Manager, you will be a leader and owner in the organization, responsible for driving the product vision, strategy, and relentless execution for key areas of our portfolio.
• You will not just manage a product; you will make the news by seeking out avenues for growth and delivering measurable business impact.
• You will take on complex product challenges and own the entire product lifecycle, from customer discovery and strategic planning to launch and iteration.
• This role requires a blend of strategic thinking, technical depth, business acumen, and a passion for mentoring others.
• You will work closely with engineering, design, sales, marketing, and executive leadership to deliver products that create significant value for our customers and achieve our business objectives.

Senior Product Manager

Software Engineer

• Serve as the primary administrator for SnapLogic, ensuring system reliability, scalability, and governance
• Maintain, monitor, and optimize current system-to-system integrations, implementing alerting and proactive incident management
• Architect, build, and manage a robust catalog of data pipelines and transformations
• Embed AI and automation capabilities into SnapLogic workflows to support Agentic development
• Partner with the Data team to ensure business and product data is accurately and consistently delivered to Miovision’s data warehouse
• Expose and manage pipeline data endpoints to meet the needs of business, engineering, and operational teams
• Proactively review, design, and implement integration architecture that scales with Miovision’s growth
• Collaborate with business, engineering, and security teams to ensure compliance with ISO, SOC2, and other governance standards
• Provide documentation, training, and best practices to drive adoption of SnapLogic pipelines and AI-powered automation across teams
• Anticipate and propose future integration strategies to align with Miovision’s evolving systems landscape

SnapLogic Administrator / Developer

• Serve as the primary administrator for Jira, Confluence, and related Atlassian tools, ensuring system reliability, scalability, and security
• Lead the adoption of AI-driven features in Atlassian to optimize workflows and decision-making
• Design, configure, and maintain Jira projects, workflows, schemes, permissions, and custom fields
• Oversee Confluence spaces, templates, and governance, ensuring effective knowledge management and AI-powered content recommendations
• Collaborate with business and engineering teams to streamline development, ITSM, and operational processes using AI-enhanced automation
• Manage Atlassian system upgrades, app integrations, and new feature rollouts, including evaluating AI-powered add-ons from the Atlassian Marketplace
• Ensure robust reporting and dashboards for leadership and teams, leveraging AI insights for forecasting, resource planning, and performance tracking
• Support SnapLogic pipelines to manage data movement between Salesforce, NetSuite, Atlassian, and other core systems
• Partner with security and compliance teams to maintain governance, audit readiness, and alignment with ISO/SOC2 standards
• Provide training, documentation, and best practices for end-users to maximize adoption and effective use of AI capabilities
• Anticipate and propose future Atlassian strategy to support Miovision’s growth and evolving organizational needs

Atlassian Site Administrator, AI Focus

Data Scientist

• Lead, own and execute complex data-driven projects that provide actionable insights and solutions to support business objectives in a collaborative manner.
• Break down new project requirements into small slices to deliver outcomes faster.
• Prepare, transform and analyze data from real-world sources (location and vehicles).
• Build and own customer-facing models and data pipelines.
• Explore and identify new sources of traffic data to combine with existing datasets.
• Research and implement new tools and techniques to solve novel problems.
• Drive improvements to data quality and completeness across the company.
• Communicate insights and analyses with relevant stakeholders.
• Become an expert in Miovision’s data stores and adhere to best practices for analyzing the data.
• Understand current data collection techniques and biases/gaps.
• Mentor and support junior members on the Data Science team.

Senior Data Scientist

Customer Success Manager

• Successfully manage customer relationships from “new to renew", including onboarding, adoption, expansion
• Document each individual customer journey and implementation process with a focus on accuracy and data integrity
• Develop trusted relationships with customers including executive sponsors, key contacts, and end-users
• Own a book of business with partners and customers, driving retention and growth rates
• Effectively advocate for our customers and constructively work with cross-functional counterparts to evolve, scale, and improve the customer experience
• Develop a deep understanding of your customer’s key objectives and help deliver to those objectives in a consultative way
• Be a problem solver for your customers and internally – see a challenge, create a solution
• Proactively monitor and manage customer health, risk, escalations and opportunities
• Coordinate with the product team on product documentation and customer enablement

Solutions Engineer

• Drive adoption and growth of Miovision solutions across strategic agency accounts
• Provide solutions architecture guidance and technical consultation for Smart City and ITS deployments
• Embed within top 10 major North American cities, supporting proof-of-concepts, pilot initiatives, and ongoing projects
• Influence product roadmap and accelerate large deals in collaboration with product leaders
• Oversee Pilot Program: design, execute, and track pilots that validate solutions and generate revenue
• Lead Spec’d In Program: align solutions to agency specifications and drive measurable pipeline growth
• Curate and maintain demonstration materials, specifications, and product requests
• Provide dedicated sales and technical support to approximately ten strategic accounts
• Foster cross-departmental collaboration across Traffic, Transit, Fire, Police, mobility, and snow plow management
• Assess customer systems and tools, identify gaps, and create actionable plans
• Develop technical documentation, implementation roadmaps, and integration strategies
• Lead pilots and product demonstrations to showcase solution value
• Help secure product approvals and update agency ITS specifications
• Serve as escalation point for complex operational and product-related challenges
• Develop account plans, support case studies, references, webinars, and account-based marketing

Solutions Engineering Manager

Accountant

• Analyze manufacturing costs and prepare regular reports comparing standard costs to actual production costs.
• Develop and maintain cost accounting systems and processes.
• Monitor and report on inventory valuations, cost of goods sold, and variances.
• Conduct margin analysis and identify cost-saving opportunities.
• Work closely with operations and production teams to track and control costs.
• Ensure compliance with internal controls and accounting standards Support month-end and year-end close processes related to cost accounting.
• Prepare audit documentation and support external/internal audit requirements.
• Attend and participate in annual inventory counts.
• Continuously improve systems and processes to streamline costing practices.
• Assist in the development of annual budgets and forecasts.

Cost Accountant

Recruitment

• Partner with hiring managers to define candidate profiles and hiring strategies
• Source candidates using creative methods and build talent networks
• Manage candidate experience from initial screen to final interview
• Coach hiring managers through interview processes and offer strategies
• Craft offers and negotiate to close candidates
• Build talent pipelines and maintain clean recruiting data