Miovision

Implementation Specialist

• Responsible for executing remote implementation activities, encompassing both on-premise customer systems and cloud-based systems.
• Conducts technical reviews of project designs and coordinates as required with technical implementation and engineering teams.
• Collaborates with internal cross-functional teams to ensure the satisfaction of project technical requirements.
• Leads remote field-testing activities necessary for customer projects and/or new product introductions.
• Develops a comprehensive understanding of and articulately communicates Miovision’s product and technology portfolio to customers.
• Develops and delivers customized solutions to fulfill customer requirements.
• Prepares technical documentation for internal integration and/or product customization requests.
• Provides internal and customer-facing technical training as needed.
• Identifies, documents, and promotes efficiency and automation enhancements in collaboration with engineering and product management.
• Translates technical requirements from the customer to Miovision’s product development team to implement or enhance appropriate solutions.
• Provides escalated technical support, and customer service as necessary.
• Performs other related duties as assigned.

Implementation Engineer