Minor Hotels Europe and Americas

Project Manager

• Directly responsible for successful execution and completion of programs
• Oversee the project/engagement/contract/activity on a daily basis
• Ensure effective use of allocated resources
• Responsible for risk and issue management
• Perform planning, organising, securing, monitoring and managing necessary resources and work
• Lead large contractor engagements or definable segments of very large contractor engagements
• Responsible for translation of clients’ complex business requirements into formal agreements
• Establish specific solutions, applications, or processes culminating in customer acceptance

Engagement Manager – Managing Project Manager

AI Engineer

• Define and own end-to-end enterprise architecture for a Microsoft-based customer engagement and CCaaS platform
• Establish target-state architecture across sales, service, channels, integrations, data, and security
• Develop architecture principles, standards, patterns, and governance guardrails
• Architect solutions across Dynamics 365 Sales, Customer Service, and Omnichannel
• Design end-to-end customer and seller journeys including Lead-to-opportunity, Opportunity-to-close, Account management, Case management and resolution
• Define architecture for: Sales automation, Case management and service workflows, Routing, queues, workstreams, and skills-based distribution
• Architect solutions leveraging Power Platform, Microsoft Teams and Microsoft 365
• Define patterns for integration with third-party and ISV platforms
• Define AI governance including prompt design, security, and responsible AI controls
• Organize and oversee architecture authority across programs and workstreams.

Dynamics 365 Enterprise AI Architect

• Liderar proyectos de integración end-to-end sobre SAP BTP Integration Suite.
• Diseño y construcción de iFlows, gobierno de APIs, seguridad y observabilidad.
• Coordinación de equipos, planificación, gestión de riesgos y entregables.

SAP BTP Integration Suite

Consultant

• Desarrollar y diseñar aplicaciones e interfaces.
• Tratamiento y gestión de datos tanto para el front como el back y gestión de base de datos (SQL) y relaciones entre base de datos.
• Modelado de procesos.
• Puertas lógicas.
• Automatización de procesos dirigidos.

Consultor Junior Pega

Product Designer

• Análisis de procesos, toma de requisitos y elaboración de documentación funcional.
• Diseño UX/UI y ejecución de pruebas UAT.
• Interlocución y coordinación con cliente y equipo de desarrollo.
• Trabajo en entornos industriales y regulados, siguiendo la planificación del proyecto.

Analista Funcional UX/UI

• Participar en proyectos SAP QM innovadores de diferentes sectores, con equipos multidisciplinares.
• Coordinar con equipos de negocio, técnicos y otros consultores SAP para asegurar una integración fluida.

Consultor SAP QM

• Participar en diferentes proyectos SAP SD.
• Afianzar el soporte a los usuarios y desarrollar evolutivos.
• Colaborar en la implementación y mantenimiento de proyectos relacionados con SAP.

Senior SAP SD Consultant

Administration

• Assurer l’administration et le maintien en condition opérationnelle des bases de données (MCO)
• Superviser les performances, la disponibilité et la capacité des environnements BD
• Gérer les incidents et problèmes de niveau N2/N3
• Réaliser les opérations de sauvegarde, restauration et archivage
• Optimiser les performances (tuning SQL, indexation, paramétrage)
• Participer aux projets de migration, montée de version et évolution des infrastructures
• Mettre en œuvre les changements dans le respect des processus (MOP, rollback, reporting)
• Garantir la sécurité, l’intégrité et la confidentialité des données
• Participer aux dispositifs de continuité (PCA/PRA)
• Assurer le respect des procédures et exigences client (environnement EMS Strasbourg)
• Contribuer à la documentation technique et au knowledge management

Administrateur/Administratrice de Bases de Données

Engineer

• Participer à l’exploitation proactive des infrastructures de stockage
• Administrer et maintenir en condition opérationnelle les baies de stockage SAN/NAS
• Gérer le provisioning (LUN, volumes, filesystems)
• Assurer la supervision, l’analyse des performances et la gestion de capacité
• Identifier, diagnostiquer et résoudre les incidents (N2/N3)
• Participer aux opérations de sauvegarde et de restauration des données
• Contribuer aux projets d’évolution des infrastructures (migration, upgrade, optimisation)
• Mettre en œuvre et respecter les procédures d’exploitation (MOP, reporting, change management)
• Garantir la disponibilité, la sécurité et l’intégrité des données
• Participer à la mise en œuvre des plans de continuité et de reprise (PCA/PRA)
• Assurer le respect des process et procédures client (contexte critique SNCF)

Ingénieur/Ingénieure Stockage

Supply Chain

• Conducting and facilitating Monozukuri workshops at our clients' and suppliers' locations – gathering information, coordinating facilitators, and identifying supply chain optimization levers for logistics, packaging, and inbound flows
• Owning end-to-end action plan delivery — structuring, prioritizing and executing improvement initiatives while preparing business cases for governance bodies to secure validation and investment approval
• Managing the industrialization of synchronous flows, designing and implementing long synchronous flows through to full handover to plant logistics, ensuring operational readiness in serial production conditions
• Acting as the GSC project representative, coordinating with suppliers, logistics providers, procurement and plant teams to ensure logistics costs are aligned with project targets
• Driving Supplier Value Optimization (VO) portfolios by actively challenging suppliers to generate continuous cost-saving ideas, while consolidating and maintaining a structured pipeline of improvement opportunities

Supply Chain Manager Consultant

• The Business Analyst – Contact Center Operations & Transformation will work closely with cross-functional teams to analyze, document, and optimize contact center processes, focusing on transformation through automation and technology.
• This role involves analyzing data, gathering requirements, identifying/prioritizing improvement opportunities, and supporting the implementation of modernized solutions—including AI-driven enhancements and workflow automation.
• Collaborate with stakeholders to elicit, document, and prioritize business requirements for contact center transformation projects.
• Analyze current contact center processes and workflows to identify pain points, inefficiencies, and opportunities for automation and improvement.
• Translate business needs into detailed requirements for technical teams, ensuring alignment with project objectives and client goals.
• Conduct in-depth analyses of contact drivers and contact center metrics (e.g., AHT, FCR, CSAT, NPS) to identify trends, challenges, and automation opportunities.
• Design and document optimized workflows that leverage automation, AI, and other digital solutions to streamline contact center operations.
• Support the implementation of automation solutions focused on reducing operational costs, enhancing agent productivity, and improving customer experience.
• Act as a liaison between business and technical teams, facilitating communication to ensure project success.
• Assist in the development and execution of project plans, timelines, and deliverables, coordinating with internal teams and client stakeholders.
• Organize and lead workshops to present findings, share best practices, and align on solution design with stakeholders.
• Use data analytics tools to monitor and evaluate the effectiveness of implemented solutions, providing insights and recommendations for continuous improvement.
• Develop dashboards, reports, and presentations to communicate performance metrics, ROI, and value realization to stakeholders.
• Stay updated on the latest trends and best practices in contact center technology, including AI, machine learning, automation, and omnichannel customer engagement.

TIO Consultant

Machine Learning Engineer

• Develop and deploy advanced ML models for predictive analytics
• Build scalable feature engineering and inference pipelines
• Design and integrate ML systems into production ecosystems
• Collaborate with cross-functional teams to enhance digital twin models

Machine Learning Engineer – Digital Twin

• Lead research and development of advanced generative AI models (GANs, VAEs, multimodal and agentic AI) for real-world applications
• Design, develop, and deploy scalable AI solutions, optimizing performance, robustness, and production readiness
• Build and maintain end-to-end AI pipelines for data processing, model training, evaluation, and deployment
• Collaborate with cross-functional teams and mentor engineers to drive innovation and deliver impactful AI solutions

Senior Generative AI R&D Scientist / Lead GenAI Engineer

Support Engineer

• Provide support on system development initiatives
• Provide UI UAT testing support for system development initiatives, including SAT/OPUS development and product UATs
• Conduct User Acceptance Testing to validate system changes and ensure alignment with business requirements
• Monitor campaign fulfillment to enhance customer satisfaction, maintain brand reputation, and optimize operational efficiency

Executive, UAT & Systems Support Analyst – Contract

Marketing

• Own performance across your territory and maintain strong retailer relationships
• Plan visits to retailers, build strong business relationships, and monitor contract compliance
• Implement regional/district activities to achieve national objectives
• Meet market demand by maintaining inventory levels and hitting brand distribution targets
• Work on special projects with trade marketing account representatives