Minor Hotels Europe and Americas

Account Executive

• Develop and execute comprehensive account plans aligned with customer needs and Heraeus Medevio’s strategic objectives
• Drive revenue expansion through upselling, cross-selling, and identifying new business opportunities within existing accounts
• Serve as the primary relationship manager for strategic accounts, building trust and long-term partnerships with key decision-makers and influencers
• Act as the global escalation point for customer issues, scope changes, and quality concerns, ensuring timely resolution and customer satisfaction
• Maintain deep knowledge of customer roadmaps, industry trends, and competitive landscape to proactively propose strategic solutions that will result in generation of new business
• Lead contract negotiations and renewals, including MSAs and pricing strategies, to maximize profitability while maintaining competitiveness
• Monitor account performance, maintain accurate forecasts, and update CRM systems (e.g., Salesforce) to ensure transparency and alignment
• Build and maintain a robust sales pipeline within existing accounts, ensuring strategic foresight and growth planning
• Partner with internal teams (e.g., Portfolio Management, R&D, Operations, Marketing) to deliver tailored solutions and ensure seamless execution
• Collaborate with internal stakeholders to resolve complex issues and enhance customer experience and loyalty
• Provide guidance to Account Management and Customer Support teams, mentor junior commercial team members, and support portfolio prioritization efforts

Strategic Account Director

QA Engineer

• Support platinum laboratory operations and furnace‑room thermal processing.
• Strengthen process capability, material traceability, and analytical excellence for high‑value precious‑metal operations.
• Ensure compliance with standards and customer requirements.
• Develop, implement, and maintain process controls, inspection strategies, and acceptance criteria for melting, heat treatment, alloying, and precious‑metal recovery operations.
• Apply SPC and capability analysis to monitor trends, assess stability, and drive improvements.
• Lead PFMEA, Control Plans, and quality risk assessments to ensure sustained mitigation.
• Provide analytical oversight for platinum lab operations, including method development, validation, and measurement‑uncertainty evaluation.
• Partner with Engineering to qualify, validate, and optimize furnace processes; lead investigations into furnace excursions or metallurgical anomalies.
• Drive continuous improvement initiatives using Lean, Six Sigma, and data‑driven methodologies to reduce variation, scrap, and precious‑metal losses.
• Lead or support CAPA activities, root‑cause investigations, and audit readiness efforts for lab and furnace operations.

Quality Engineer – Precious Metals Handling, Testing

Director

• Set the long-term vision and lead the strategy development and execution for the Nitinol portfolio
• Routinely scan the market in order to identify market opportunities, including M&A, alliances, and licensing; to gain insights into customer needs; and to understand competitive dynamics
• Define the Nitinol product portfolio roadmap that accounts for, and integrates market trends, customer needs and financial objectives
• Develop and communicate a formal business plan for the Nitinol portfolio, including specific investments, make or buy decisions and resource plan
• Create business cases for new opportunities including defining the market and customer needs, developing the financial model and analyzing data to quantify the sales and profit, value proposition, and the strategic fit
• Ensure the profitability of the portfolio, including developing the price of the product, establishing and managing costs and margin targets, taking pricing actions, and executing product pruning
• Partner with the sales organization to develop and implement the go-to-market strategy, including identification of target markets and customers
• Ensure the commercial success of the Nitinol product portfolio in all phases of its products lifecycle from concept to end of life
• Create Nitinol product capability and technology roadmap through strong collaboration with Applications Management, R&D, and Operations
• Implement efficient processes that ensure alignment between Sales, R&D, and Operations
• Define Nitinol project and platform development prioritization and redirect (as needed) R&D activities to ensure timely execution of customer projects
• Collect and interpret voice of the customer (VOC) in order to define long-term customer needs
• Partner with Marketing to lead and implement promotion activities

Portfolio Management Director – Nitinol

Engineer

• Manage and implement controls, electrical, & software design from project concept to installation, including: machine concepting, risk assessment and proof-of-principle, component selection & sourcing, electrical layout, panel building and machine wiring, software design/programming, mechanical design and assembly, HMI creation and maintenance, debug of hardware/software, acceptance testing & safety, and installation/integration into production
• System documentation throughout the project concept and installation
• Evaluate existing systems and provide engineering level support to maintenance and production
• Maintain systems knowledge of existing off-the-shelf and custom equipment
• Troubleshoot difficult technical problems on a variety of equipment
• Implement long-term upgrade solutions for obsolete equipment, components & software
• Actively support improvement efforts and work with a continuous improvement mindset
• Other duties assigned as required.

Automation Controls Engineer III

Sales

• Grow the market share of HME products in the defined geographic area and achieve or exceed sales quota (PA, NJ, NY)
• Develop relationships with decision makers (clinical, technical, and economic) in geographic area
• Cold call and visit prospects on location, set appointments with hospital staff and administrators
• Manage all leads and customers within a defined territory
• Keep CRM software updated with appropriate information
• Educate medical staff on the use and benefits of medical devices
• Provide product demonstrations and support
• Ensure smooth ordering at all accounts (new and existing)
• Maximize account penetration by selling all products in portfolio
• Communicate between sales, marketing, and support teams to improve customer experience
• Collect, analyze, and present field sales data to assist with strategy planning and implementation
• Support and champion the regional sales strategy
• Develop and execute territory business plan
• Support, train and develop sales reps/sales agents on products, services, and any corporate level initiatives
• Oversee and manage multiple territories and associated sales reps/sales agents

Regional Sales Manager

Account Manager

• Develop and execute comprehensive account plans aligned with customer needs and Heraeus Medevio’s strategic objectives.
• Drive revenue growth within assigned accounts by leveraging upselling, cross-selling, and identifying new business opportunities.
• Collaborate with the Business Development team as needed to expand into new areas within assigned accounts.
• Serve as the primary relationship manager for strategic accounts, building trust and long-term partnerships with key decision-makers and influencers.
• Act as the global escalation point for customer issues, scope changes, and quality concerns, ensuring timely resolution and customer satisfaction.
• Maintain deep knowledge of customer roadmaps, industry trends, and competitive landscape to proactively propose strategic solutions that will result in generation of new business.
• Lead contract negotiations and renewals, including MSAs and pricing strategies, to maximize profitability while maintaining competitiveness.
• Monitor account performance, maintain accurate forecasts, and update CRM systems (e.g., Salesforce) to ensure transparency and alignment.
• Build and maintain a robust sales pipeline within existing accounts, ensuring strategic foresight and growth planning.
• Partner with internal teams (e.g., Portfolio Management, R&D, Operations, Marketing) to deliver tailored solutions and ensure seamless execution.
• Collaborate with internal stakeholders to resolve complex issues and enhance customer experience and loyalty.
• Provide guidance to Account Management and Customer Support teams.
• Other duties assigned as required.

Senior Regional Account Manager

• Support sustainability initiatives in energy, waste, water, and carbon reduction.
• Track and analyze sustainability metrics to drive measurable improvements.
• Contribute to ESG reporting and corporate sustainability commitments.
• Collaborate with engineering and operations to integrate sustainability and safety into new processes and projects.
• Lead and improve safety programs aligned with OSHA and company standards.
• Support ISO 14001 compliance and environmental management systems.
• Identify and mitigate hazards through risk assessments, job safety analyses, and ergonomic evaluations.
• Conduct audits and inspections to ensure compliance at all levels.
• Drive incident investigations and implement corrective actions.
• Deliver engaging safety training for employees and contractors.
• Manage safety documentation, KPIs, OSHA logs, and reporting.

Sustainability & Safety Engineer

Human Resources

• Serve as a trusted advisor to leaders on organizational design, workforce planning, and cultural development
• Partner with leadership to forecast future talent needs and build development plans to support growth
• Lead and support change management initiatives, including reorganizations and structural transitions
• Drive comprehensive talent strategies—attraction, selection, onboarding, retention, development, succession planning, and performance management
• Collaborate closely with global and regional HR partners to implement aligned tools, processes, and best practices
• Provide insights using HR analytics and workforce trends to influence business decisions

HR Business Partner

Manager

• Design and implement the patient access program strategy, including workflows, standard operating procedures, and key performance metrics
• Advise on case management systems and technology tools to support efficient operations and reporting
• Develop training materials and knowledge resources covering wound care coding, payer policies, and appeals strategies
• Create dashboards and reporting frameworks to track program performance, identify trends, and inform continuous improvement
• Partner with sales, marketing, and medical affairs to align patient access support with commercial objectives
• Manage a personal caseload of patients requiring reimbursement support
• Conduct benefit investigations and verify patient coverage across the full spectrum of health plans
• Champion an exceptional patient and HCP experience by ensuring that all communications and case updates are clear, empathetic, timely, and tailored to the needs of patients, caregivers, and providers

Patient Access Manager

• The primary responsibility of this position is to focus on leading the sustainability initiative at the site level to ensure we achieve the goals set forth by HPM Global.
• In addition to sustainability topics, this person will also be responsible for assisting other departments with continuous improvement effects.
• Lead and manage engineering projects with a strong focus on sustainability, ensuring all initiatives support the company's commitment to reducing environmental impact.
• Develop and implement project plans that incorporate sustainability principles, emphasizing energy efficiency and resource conservation.
• Monitor and report on sustainability-related key performance indicators (KPIs) at both machine and plant levels.
• Analyze the energy savings potential of planned engineering measures within the project scope.
• Develop strategies to maximize energy efficiency and resource optimization.
• Oversee the collection of data on realized energy savings and environmental impacts from completed projects.
• Utilize this data to report on project success and inform future projects.
• Collaborate with cross-functional teams to integrate sustainability into all facets of project planning, execution, and evaluation.
• Stay abreast of new technologies and practices in sustainability and incorporate meaningful innovations into project plans.
• Develop and maintain documentation on sustainability practices and outcomes as a reference for stakeholders and as guidance for continuous improvement.
• Foster a culture of sustainability within the company, inspiring others to integrate eco-friendly practices into their work areas.
• Assists Operations with annual inventory as needed.

Sustainability Engineer – Continuous Improvement

• Lead and support the development, characterization, and validation of manufacturing processes for medical devices and components throughout the product development lifecycle, with a likely focus on catheter related projects
• Apply structured problem‑solving and critical thinking to define process strategies, resolve complex technical challenges, and make data‑driven decisions.
• Utilize engineering tools such as DOE, pFMEA/PFMEA, DFM principles, capability studies, and statistical analysis to characterize and improve processes.
• Develop clear, well‑supported documentation including process validation protocols (IQ/OQ/PQ), engineering studies, technical rationales, risk documentation, and process development reports.
• Own process development workstreams, including timeline management, technical execution, communication of status, and risk mitigation.
• Work hands‑on with production technicians and operators to diagnose issues, improve yields, and implement sustainable production solutions.
• Contribute to the selection and qualification of equipment, tooling, fixtures, and automation solutions to support manufacturing scale‑up.
• Mentor junior engineers and interns; cultivate a culture of constructive feedback, collaboration, and continuous improvement.
• Support cross‑functional teams including Quality, Manufacturing, Supply Chain, and Regulatory in preparing for commercialization and design transfer.

Process Development Engineer II

Business Development Rep

• Grow Strategic Accounts: Cultivate new business opportunities while deepening relationships with existing clients.
• Drive Revenue: Meet and exceed sales targets through strategic pricing, forecasting, and pipeline management.
• Shape Market Strategy: Define and execute development plans for key segments across the Americas.
• Deliver Solutions: Understand customer needs and translate them into high-value technical solutions.
• Lead Projects: Oversee product implementations and ensure seamless integration into customer systems.
• Collaborate Cross-Functionally: Partner with Engineering, Product Management, Finance, and Customer Service to optimize outcomes.
• Represent Heraeus: Attend trade shows, conferences, and training events to generate leads and stay ahead of market trends.
• Analyze & Report: Provide insights through competitive analysis, market research, and strategic reporting.
• Ensure Compliance: Uphold corporate standards including procurement, anti-bribery, and anti-money laundering policies.

Strategic Account Manager, Business Development

• Preparing annual regional sales budget
• Submit sales forecast
• Ensuring the achievement of the regional sales budget
• Build excellent relations to key customers
• Pursuing new emission customers based on strategic sales plan to grow business
• Work with reporting manager to set pricing strategy for new business
• Negotiation of contracts with new customers
• Providing evaluations on market situation, industry trends, technology trends and competitive environment for strategic planning
• Supports customers in the use of our products in their production design
• Helps customers to solve technical issues
• Supports customers in the production ramp-up of new products (P1, P3, PPAP, serial production)
• Solving issues in customers’ applications with respect to emission standards/legislation
• Evaluates market, industry and technology trends and communicates routinely with R&D
• Providing the technical and sales information to customer
• Clarification for new requirements of existing products

Technical Sales Manager

Events

• Lead the development and execution of an impactful and engaging externals events to expand our brand presence and create new business opportunities
• Drive and execute business-wide internal events in partnership with the Senior Director of Internal Communications to energize teams and shape our Medevio culture
• Steward and train others on our Heraeus Medevio brand standards
• Collaborate with stakeholders at all levels to gather feedback and create tools for customer engagement to launch prior, during, and after events
• Create and manage vendor relationships for materials, media, and experiential work, both in the US and abroad
• Maintain Project Management and Vendor Management systems for events
• Other duties may be assigned, as required.

Senior Marketing Events Specialist

• Lead the planning, development, and execution of the sales and marketing budget
• Maintain strong relationships with key personnel at existing and prospective customer accounts
• Continuously monitor market conditions, industry and technology trends
• Provide regular updates to senior management regarding market conditions