Mindera

Business Analyst

• Work closely with Product and Engineering teams across a CCTV and in store technology landscape
• Shape and deliver the product roadmap for CCTV and related in store technology platforms
• Lead discovery and analysis across business, technology, security and operational stakeholders
• Produce high quality documentation including problem statements, requirements, user stories, acceptance criteria and supporting artefacts
• Own and maintain end to end business process mapping, covering both current state and future state workflows
• Act as a bridge between physical retail operations and technology teams, ensuring solutions are pragmatic and fit for purpose
• Proactively identify gaps, risks and dependencies across systems, infrastructure and operational processes
• Support delivery teams throughout the lifecycle, from early discovery through to implementation and rollout
• Work confidently with third parties, vendors and internal teams where required

Business Analyst, CCTV

Platform Engineer

• Design, develop, and operate a large-scale PaaS for containerized workloads, acting as the Azure Subject Matter Expert (SME) within the team.
• Collaborate with Product Managers and Engineers to plan and implement the technical roadmap for our strategic cloud platform.
• Build reliability and fault tolerance into the product, engineering systems that are simple to diagnose and fix. (Participation in out-of-hours support may be required).
• Streamline developer workflows by maintaining CI/CD pipelines and automating infrastructure through Terraform and GitOps (Flux).
• Guide and support the team by sharing technical knowledge, fostering an environment of performance and continuous learning.
• Implement and maintain robust security standards using tools like Hashicorp Vault and OPA Gatekeeper.

Senior Cloud Engineer, Azure PaaS

Infrastructure Engineer

• Stabilize and modernize SAP infrastructure operations
• Reduce patching windows and minimize operational impact
• Manage large-scale SAP ECC on-premise estate (approx. 100 VMs)
• Navigate transition towards long-term S4/HANA migration
• Enhance resilience and security of complex systems
• Influence future direction of SAP infrastructure and Disaster Recovery (DR) strategies

SAP Infrastructure Engineer, ECC Modernization

Product Manager

• Embed with a web delivery team and act as the day-to-day owner of delivery priorities
• Break down business goals into clear, actionable backlog items that developers can confidently deliver
• Own sprint and short-term delivery planning, keeping work focused, sequenced, and achievable
• Actively manage dependencies, risks, and blockers, resolving issues before they slow the team
• Ensure the team has everything needed to deliver: requirements, designs, decisions, access, and context
• Balance incoming requests with delivery capacity, helping stakeholders understand trade-offs and timelines
• Review delivered work, gather feedback, and feed learnings into upcoming iterations
• Keep stakeholders regularly informed on progress, changes, and delivery outcomes

Web Product Owner – Delivery Focus

Frontend Engineer

• Responsible for designing and building high-performance, secure, and scalable front-end solutions
• Strong focus on React and Next.js
• Utilize server-side rendering concepts (e.g., Node.js)
• Create seamless, isomorphic applications
• Collaborate in a positive team environment
• Engage in national and international project/client traveling, estimate 0%-15%

Senior Frontend Software Engineer – React.js, Next.js

• We are seeking a Lead Engineer to provide technical leadership for an omnichannel API platform supporting a large Australian retailer. This platform plays a critical role in enabling consistent digital experiences across web, mobile, and in-store channels.
• The role combines hands-on engineering with architectural ownership, technical decision-making, and team leadership.
• **Responsibilities**
• - Own the technical direction and evolution of the GraphQL-based omnichannel API platform
• - Define and enforce API standards, schema governance, and engineering best practices
• - Remain hands-on, contributing to key parts of the codebase where appropriate
• - Lead technical design discussions and guide solution approaches across teams
• - Mentor and support engineers, helping grow capability within the team
• - Partner closely with product, delivery, and architecture stakeholders to align technical decisions with business outcomes
• - Manage technical risks, dependencies, and non-functional requirements such as performance, scalability, and security
• - Collaborate effectively with hybrid teams across Vietnam and Australia

Lead Platform Engineer

Data Engineer

• We are looking for an experienced **Data Engineer** to design, build, and optimize scalable data pipelines and analytics solutions. The ideal candidate will have strong hands-on experience with cloud-based data platforms, big data processing, and analytics engineering best practices.

AWS Data Engineer

• We are looking for an experienced **Azure Data Engineer** to design and build scalable data pipelines on Azure. The role involves ingesting raw data, transforming it through curated layers, and delivering high-quality **Gold-layer datasets** for analytics and reporting using **Azure Databricks**.

Azure Data Engineer – Senior/Staff

Engineering Manager

• Mindera is looking for an experienced **Engineering Manager** to lead and scale engineering capabilities within a **large-scale contact centre ecosystem**.
• You will work in an environment with a **high operational footprint** (500+ agents), complex integrations, and a **lean engineering team**, where structure, clarity, and delivery discipline need to be established quickly.
• This is a hands-on leadership role requiring strong technical understanding, delivery ownership, and people leadership.

Engineering Manager – Contact Centre Platforms

• Role OverviewWe are looking for a **Senior GCP Data Engineer** who will design, build, and optimize scalable data platforms on **Google Cloud Platform**, leveraging **Databricks, dbt, and Apache Airflow**. You will work closely with product teams, analysts, and stakeholders to deliver reliable, high-performance data solutions.

Senior GCP Data Engineer

Accounts Payable

• At **Mindera**, we are building a strong global finance operations team. As part of the **Accounts Payable team in India**, you will be responsible for ensuring **accurate and timely processing of supplier invoices and employee expenses**, while working closely with **Mindera’s EU-based teams** to support global finance operations.
• This role requires strong attention to detail, ownership of AP processes, and comfort working in a **cross-country, multi-stakeholder environment**.

Accounts Payable Executive, Analyst

• Establish **engineering discipline and delivery structure** in a team operating without a defined backlog or delivery rhythm.
• Define and clarify **technical workstreams**, expectations, and priorities as the product backlog is shaped.
• Lead and mentor engineers working across **agent experience, telephony/IVR, AI-driven automation, and backend integrations**.
• Drive improvements across **contact centre platforms** including Zendesk, Twilio, Google CCAI, and Dialogflow CX.
• Own integrations with **orders, payments, refunds, and fulfilment systems**, ensuring reliability and scalability.
• Partner with product and business stakeholders to prepare and deliver against a **Product Backlog List (PBL)** once defined.
• Ensure high standards of **engineering quality, observability, and operational excellence**.
• Act as a bridge between technical teams and business stakeholders, translating complex problems into executable plans.

Full-stack Engineer

• Key Responsibilities
• - Lead the design and development of full-stack solutions, balancing backend robustness with high-quality user experiences
• - Build and maintain backend services using **Kotlin**, following clean architecture and best practices
• - Develop modern, performant frontends using **React, Next.js, and TypeScript**
• - Take ownership of API design, integration, and lifecycle management using **Apigee**
• - Design and operate cloud-native solutions using **Azure or AWS**, including containerised workloads
• - Champion strong **observability practices**, ensuring systems are reliable, measurable, and easy to troubleshoot
• - Set technical direction, standards, and best practices across the team
• - Mentor and support other engineers through code reviews, pairing, and technical guidance
• - Collaborate closely with Product, DevOps, and Architecture to deliver scalable, secure solutions

Lead Fullstack Engineer

• Responsible for developing high-quality, responsive web applications using React.js
• Work closely with the team to ensure the applications are performant, scalable, and maintainable.
• Design and implement new features, writing clean and efficient code.
• Troubleshoot issues as they arise.
• Contribute to architectural decisions and mentor junior developers.

Business Analyst, CCTV

Senior Cloud Engineer, Azure PaaS

SAP Infrastructure Engineer, ECC Modernization

Web Product Owner – Delivery Focus

Senior Frontend Software Engineer – React.js, Next.js

Lead Platform Engineer

AWS Data Engineer

Azure Data Engineer – Senior/Staff

Engineering Manager – Contact Centre Platforms

Senior GCP Data Engineer

Accounts Payable Executive, Analyst

Engineering Manager – Contact Centre Platforms

Lead Fullstack Engineer

Senior Frontend Developer – React.js