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About the role
Key responsibilities & impact- Mindera is looking for a hands-on **Business Analyst** to embed within a team at a leading UK retailer and own the detail.
- This is a delivery-focused analyst role centred on **process mapping, requirements gathering, prioritisation and gap analysis**.
- The Business Analyst will work across business, product and engineering, document how things actually work today,
- surface where the gaps are, and turn that into clear, prioritised requirements that teams can build against.
- We value **empathy, self-organization, and the courage to take risks.**
- The right person is driven, comfortable leading the room, and equally happy unpicking a messy process flow as they are challenging a senior stakeholder on priorities.
- National and international expected traveling time varies according to project/client and organizational needs: 0%-15% estimated.
Requirements
What you’ll need- Proven experience as a **Business Analyst** with a strong track record in **process mapping and requirements analysis** (not a product manager profile).
- Genuinely comfortable working in the **lower level detail** of processes: documenting, modelling and stress testing how things work.
- Confident **facilitating workshops** and driving outcomes with mixed seniority groups, including senior stakeholders.
- Strong **stakeholder management**: able to challenge, align and prioritise across business, product and engineering.
- Skilled with process modelling and BA tooling (for example BPMN process flows, requirements documentation, user stories and acceptance criteria).
- Self starting and **driven**, with the energy to lead conversations rather than wait to be tasked.
- **Flexibility to travel** to different client points of presence and for periodic Mindera team gatherings.
- Excellent written and verbal communication.
- 🌿 **Nice to have:**
- Experience in **retail** or other large, complex enterprise environments.
- Exposure to working alongside **engineering teams** in an agile delivery context.
- Experience bridging legacy and modern systems where process gaps commonly appear.
Benefits
Comp & perks- Well-being First: health insurance and "Open Holidays" because we trust you to know when you need a break.
- Flexible Working hours and Work: Work from our vibrant hubs in Porto, Aveiro, or Coimbra, or choose a remote setup that works for you. As long as you are based in Portugal :)
- Career Growth: A dedicated budget for training and conferences, plus a transparent profit-sharing model.
- Tools for Success: Choose Laptop & Peripherals that best suit your needs, plus Hotspot with unlimited usage (PT), for work or Netflix ;)
- Team work makes the dream Work: Mindera Annual Trip, Sports, and sharing groups to connect and have fun!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process mappingrequirements gatheringgap analysisrequirements analysisprocess modellingBPMN process flowsuser storiesacceptance criteria
Soft Skills
empathyself-organizationcourage to take risksstakeholder managementfacilitating workshopsdrivenflexibilityexcellent written communicationexcellent verbal communication
