Metcash

Account Manager

• Develop and maintain strong relationships with trade customers, including builders, contractors, and construction professionals.
• Promote the company's large range of timber and hardware products, providing expert advice and solutions to meet customers' needs.
• Identify new business opportunities and establish a strong presence.
• Achieve sales targets and contribute to the growth of the trade division.
• Collaborate with the trade team and other departments to ensure efficient order processing, timely deliveries, and exceptional customer service.
• Stay updated on industry trends, market conditions, and competitor activities to provide valuable insights and recommendations.
• Prepare and deliver sales presentations, quotes, and proposals to prospective and existing customers.
• Provide accurate and timely sales reports and forecasts to the management team.

Trade Account Manager

Performance Marketing

• Plan, develop, and execute paid media campaigns across Meta and Google Ads platforms
• Ensure campaigns are delivered accurately, on time, and comply with brand guidelines, best practices, and regulatory requirements
• Monitor and analyse campaign performance, providing actionable recommendations to optimise results
• Design and implement data-driven testing and research experiments to inform future strategies
• Collaborate with internal teams on creative development and strategic planning for campaigns
• Identify opportunities to improve efficiency and evolve internal processes for agile campaign delivery
• Prepare and maintain reporting dashboards to provide stakeholders with clear visibility of key performance metrics
• Stay up to date with industry trends, emerging technologies, and share best practices with the team and stakeholders

Paid Media Specialist

• Promote the Company's products and services and build relationships with new and existing accounts.
• Develop new business and grow the ‘pantry range’ with existing accounts.
• Identify opportunities and generate leads.
• Assist customer queries about products, prices, availability, and product uses.
• Start-to-end management of your customer accounts i.e. structured call cycle.
• Review and analyse weekly and monthly reports (sales/gross profit margin data, and account profitability).
• Perform administrative duties such as preparing monthly reports, sales proposals, quotes, and applications, and maintaining call logs and sales records.
• Promote & ‘drive’ the SAVE loyalty program.
• Other administrative tasks as required.

Graphics Designer

• Lead the creation of high-quality digital assets that bring campaigns to life.
• Work with the Senior Design Manager and take the creative lead on digital outputs.
• Manage a small team locally and offshore.
• Produce impactful assets supporting digital campaign execution, including updates for website assets and landing pages.
• Collaborate with a Motion Designer on TV ads and other video requirements.
• Mentor a small team to deliver appealing, high-quality artwork.
• Respond to retailer, client, and consumer queries promptly.
• Report on productivity within Asana and adjust resources as needed.

Senior Graphic Designer

Supply Chain

• Manage order placements across multiple categories and suppliers within Metcash warehouses, ensuring alignment with supply chain needs
• Build and maintain strong relationships with suppliers and the Metcash Trading Team to optimize supply planning, forecasting, and operational collaboration
• Represent the Replenishment team in key meetings regarding seasonal planning, supplier availability, and stock management (both strategic and operational)
• Coordinate with Retail Supply and State Buying Teams on forecasts, short code management, aged stock, and customer queries
• Support smooth execution of supplier changeovers, product updates, and manage supplier constraints within Metcash systems
• Oversee forecasting for new lines, seasonal items, and baseline products, and communicate key supply plans to suppliers regularly
• Take ownership of out-of-stock situations, aged stock, short code replenishment, and equitable inventory distribution across state teams
• Manage stock builds and investment purchasing based on supplier and internal requirements

Trade Account Manager

Paid Media Specialist

Account Manager

Senior Graphic Designer

Supply Planner