Metcash

Administration

• Providing administrative support to the branch buyers with confirmation of purchase orders
• General communication to suppliers for enquiries and follow ups
• Purchasing daily buy ins
• Provided administrative assistance to the tele sales team when required
• General administrative support to the branch management and sectors

Administrative Assistant

Sales

• answering inbound calls and assisting customers with orders
• Keying in orders accurately and efficiently
• Making outbound calls to new and existing customers
• Promoting products and upselling where appropriate
• Providing outstanding customer service with every interaction

Tele Sales

• Provide confidential secretarial and administrative support to the Head of Sales.
• Manage correspondence, prioritise workflow, and coordinate meetings and appointments.
• Organise travel, accommodation, and catering for functions as required.
• Prepare invoices, manage supplies, and track incoming and outgoing mail.
• Record meeting minutes with clear actions and owners and follow up to ensure completion.
• Generate reports and collate data for management review and operational planning.

State Sales Coordinator

Procurement

• Develop and maintain strong supplier relationships to support reliable, cost‑effective supply of goods and services.
• Prepare, process, and manage purchase orders and procurement requests in an accurate and timely manner.
• Monitor stock levels and replenishment needs, including analysing slow‑moving, excess, or overstocked items and recommending actions.
• Ensure DIFOT performance by coordinating with suppliers and internal teams to maintain uninterrupted supply.
• Maintain accurate supplier and purchasing data, including reports on purchasing activity, sales data, pricing, and supplier performance.
• Resolve invoice discrepancies and payment issues in collaboration with Finance to ensure timely supplier payments.
• Source alternative products, manage product recalls, and obtain samples in line with internal processes.
• Identify and implement process improvement opportunities across purchasing and inventory management.

Purchasing Officer

Manager

• Empowering and guiding a diverse team to achieve operational and sales outcomes
• Fostering a positive, high-performance culture built on accountability and trust
• Maintaining a strong presence in-store to support, mentor and coach in real time
• Elevating team capability through development planning and succession focus
• Translating business goals into clear, achievable team objectives
• Ensuring day-to-day operations run smoothly and efficiently
• Working closely with ownership to drive sustainable growth
• Strengthening customer loyalty through exceptional service leadership

Store Manager

Human Resources

• Manage complex employee relations cases end to end, including performance, misconduct, grievances and investigations.
• Coach and support leaders to build confidence and capability in managing ER matters.
• Provide practical, compliant advice aligned to legislation, industrial instruments and policy.
• Assess risk and escalate complex issues, including tribunal preparation and representation.
• Identify trends and improvement opportunities to reduce future ER issues.
• Contribute to ER frameworks, tools and projects across the business.

Senior Employee Relations Advisor

Business Development Rep

• Grow retail and trade sales across your assigned store network
• Champion the successful store roadmap: price, standards, convenience, range, customer service, trade and local
• Benchmark store performance and identify opportunities for continuous improvement
• Support store development activity through detailed assessments and clear action plans
• Identify and promote innovation, ranging and sales opportunities into stores
• Proactively build new business and strengthen existing partnerships

Business Development Manager

• Collaborate with the IBA Support office in providing local input / guidance to the Merchandise and Marketing functions, in development of tailored Promotional programs and Marketing strategies for all IBA banner groups within your market.
• Growth of the existing IBA network and new business strategy.
• Partner with state retail committees to ensure promotions are effective and delivering against our growth objectives.
• Act as the champion for all IBA Liquor promotions enquiries and ensure that the program is effectively communicated to all internal and external stakeholders.
• Provide leadership to the IBA Operations team within your state.
• Ensure that a strong team culture is developed, and results are delivered and executed within agreed timelines.
• A passion for bringing out the best in your team demonstrating high performance coaching methods.
• Engage with the state retail committee, and the broader membership, to build rapport across the IBA team, in turn, strengthening the partnership with the IBA retail network.
• Partner and build JBP’s with key suppliers to bring to life global, national & local brands to ensure all IBA retailers have the right range, the right price, and the appropriate promotion in their store.
• Have an insatiable curiosity to develop the best store in town creating the stores of the future for Cellarbrations, IGA, Porters, Thirsty Camel & The Bottle O.

Business Manager – Independent Brands

Account Manager

• Responsible for maximizing the profitable sales of products by providing a serviced total supply solution to nominated existing key account customers
• Identify new markets to diversify and actively grow the total Food Service & Convenience customer base
• Initiate and develop new business across all nominated areas
• Build and maintain strong supplier relationships as well as managing existing customer relationships to maximize overall sales potential
• Introduce new categories to existing customers
• Achieve Budgeted sales & margin in line with budget document
• Manage contract pricing by customer and review as necessary
• Continuously look for ways to meet and exceed customer expectations
• Promote & drive the SAVE loyalty program

Accounting Manager

• Be the key point of contact with landlords and subtenants for lease billing related matters.
• Complete AP/AR preparation including rent rolls and ad-hoc payment preparation.
• Ensure the correct issue of rent invoices and the invoices for ad-hoc recoveries.
• Prepare a monthly tenancy schedule and other ad-hoc reports.
• Ensure the accuracy of rent reviews (i.e. CPI/ fixed rent review).
• Collect insurance documentation from sublessees.
• Perform account & outgoings reconciliation as well as outgoings budget review.
• Assess whether transactions and charges are in line with lease agreements.
• Prepare rent review letters, remittance advices etc.
• Maintain the sales database