Metcash

Manager

• Collaborate with the IBA Support office in providing local input / guidance to the Merchandise and Marketing functions, in development of tailored Promotional programs and Marketing strategies for all IBA banner groups within your market.
• Growth of the existing IBA network and new business strategy.
• Partner with state retail committees to ensure promotions are effective and delivering against our growth objectives.
• Act as the champion for all IBA Liquor promotions enquiries and ensure that the program is effectively communicated to all internal and external stakeholders.
• Provide leadership to the IBA Operations team within your state.
• Ensure that a strong team culture is developed, and results are delivered and executed within agreed timelines.
• A passion for bringing out the best in your team demonstrating high performance coaching methods.
• Engage with the state retail committee, and the broader membership, to build rapport across the IBA team, in turn, strengthening the partnership with the IBA retail network.
• Partner and build JBP’s with key suppliers to bring to life global, national & local brands to ensure all IBA retailers have the right range, the right price, and the appropriate promotion in their store.
• Have an insatiable curiosity to develop the best store in town creating the stores of the future for Cellarbrations, IGA, Porters, Thirsty Camel & The Bottle O.

Business Manager – Independent Brands

Account Manager

• Responsible for maximizing the profitable sales of products by providing a serviced total supply solution to nominated existing key account customers
• Identify new markets to diversify and actively grow the total Food Service & Convenience customer base
• Initiate and develop new business across all nominated areas
• Build and maintain strong supplier relationships as well as managing existing customer relationships to maximize overall sales potential
• Introduce new categories to existing customers
• Achieve Budgeted sales & margin in line with budget document
• Manage contract pricing by customer and review as necessary
• Continuously look for ways to meet and exceed customer expectations
• Promote & drive the SAVE loyalty program

Accounting Manager

• Be the key point of contact with landlords and subtenants for lease billing related matters.
• Complete AP/AR preparation including rent rolls and ad-hoc payment preparation.
• Ensure the correct issue of rent invoices and the invoices for ad-hoc recoveries.
• Prepare a monthly tenancy schedule and other ad-hoc reports.
• Ensure the accuracy of rent reviews (i.e. CPI/ fixed rent review).
• Collect insurance documentation from sublessees.
• Perform account & outgoings reconciliation as well as outgoings budget review.
• Assess whether transactions and charges are in line with lease agreements.
• Prepare rent review letters, remittance advices etc.
• Maintain the sales database

Lease Accounting Manager

Risk

• Lead and maintain SHE risk management components aligned to ISO standards, legislation and Metcash Critical Risks, including supporting training and awareness.
• Manage the SHE Risk Profile, Critical Risk Mitigation Plans and key risk profiling and control management processes to drive risk reduction.
• Support continuous improvement and execution of the Psychological Risk Standard and related assessments.
• Drive a strong risk control culture by delivering strategies and initiatives that reduce incidents and improve safety outcomes.
• Align SHE and Group Risk & Compliance frameworks through close collaboration.
• Develop easy to use risk management tools and documents while building strong stakeholder relationships and contributing to a high performing SHE team.

Risk Manager

Administration

• Manage vehicle assets through procurement, maintenance and disposal
• Provide data analysis and regular reporting to support cost reduction and decision-making
• Ensure vehicles are fit for purpose and oversee the ordering and servicing process
• Lead business improvement projects and benchmark business solutions
• Build and maintain strong relationships with suppliers and partners
• Monitor vehicle safety, maintenance, and infringements, ensuring compliance with OHS practices

National Fleet Administrator

Operations

• Lead daily store and warehouse operations, ensuring accurate and on‑time dispatch and high DIFOT performance.
• Oversee receiving, stock integrity, replenishment, and promotional execution.
• Coach, develop, and support supervisors and operational team members.
• Drive a strong safety culture and ensure compliance with WHS, COR, Food Safety, and HACCP requirements.
• Build positive relationships with customers, suppliers, transport partners, and internal teams.
• Support achievement of financial targets, operational efficiencies, and continuous improvement initiatives.

Store Operations Manager

• Answering incoming phone calls
• General administrative tasks and office support
• Accounts Payable: processing invoices, data entry, reconciliations
• Accounts Receivable: issuing invoices, following up payments
• Banking duties including deposits and reconciliations
• End‑of‑day reporting and administrative wrap‑up tasks
• Maintaining accurate records and filing systems

Administrator

Implementation Specialist

• Build strong cross‑functional relationships across national and state teams to deliver best‑in‑class catalogue execution
• Ensure cohesive, impactful value and event execution across all touchpoints for IGA weekly specials
• Review weekly catalogues across all states to ensure creative consistency and accurate product/price representation that maximises shopper attraction and value perception
• Lead secondary event campaigns, ensuring consistent messaging and key visuals across all touchpoints and effective collaboration with agencies and internal teams
• Ensure alignment between catalogue and above‑the‑line value/event assets to deliver a seamless shopper experience
• Work closely with National Promotions, Studio, Merchandise, and state teams to execute shopper‑led marketing plans

Value & Events Implementation Specialist

Growth Marketing

• Lead the development and execution of a national property and network strategy aligned to the Food Pillar’s commercial objectives.
• Own and evolve the 3–5 year network plan including store openings, closures, relocations, and refurbishments.
• Use demographic, geospatial, and competitor data to identify growth opportunities and inform property decisions.
• Oversee the performance of the existing portfolio, identifying optimisation opportunities and market risks.
• Set and uphold clear investment criteria, site selection governance, and capital evaluation standards.
• Lead the competitor defence strategy through land banking, site intelligence, and lease management.
• Collaborate with internal partners (Store Development, Group Property, State Operations) to ensure pipeline readiness and project execution.
• Represent the Food division in enterprise-wide network and strategy forums.
• Deliver insights, forecasts, and scenario models that influence executive-level decisions.
• Maintain a national view of property activity and risk across the entire development lifecycle.

Head of Property Growth

• Lead and manage warehouse operations to deliver best-in-class performance in safety, service, people development, and cost efficiency
• Drive a culture of continuous improvement, implementing initiatives that enhance processes, systems, and team capability
• Provide strong leadership to supervisors, ensuring resource utilisation and operational costs remain within budget and aligned to business plans
• Plan and execute operational activities and special events in collaboration with key stakeholders to minimize service disruptions and cost impacts
• Monitor and report on operational and financial performance, ensuring swift action to address issues and achieve targets
• Champion workplace safety, embedding proactive safety behaviours and compliance with WHS, COR, and HACCP standards
• Build and develop a high-performing team, fostering engagement, capability growth, and a culture that makes the site a great place to work
• Collaborate on annual business planning and budgeting, identifying cost-saving opportunities and ensuring operational expenditure is managed effectively

Operations Manager – SA

Procurement

• Activate and execute national Household and Laundry strategies across the network
• Ensure Household range aligns with market expectations while seeking differentiation opportunities
• Implement a competitive pricing program across relevant SKUs
• Develop and execute marketing and promotional plans that complement the Non-Food strategy
• Leverage market insights and analytics to maximize sales and profit, managing GP across defined categories
• Engage and collaborate with key stakeholders to deliver strategy and programs effectively
• Monitor competitor activity to enable independent retailers to respond to market changes
• Manage and present category performance, trends, and growth opportunities to internal teams and retailers

Category Manager – Household

• Implement, monitor, and review operational strategies to improve productivity, service delivery standards, and accuracy toward premium service levels and customer satisfaction
• Drive continuous improvement to ensure all branch key stakeholders are managing processes and outcomes to achieve positive EBITDA results and reduce expenses
• Work closely with warehouse and transport departments and service providers/contractors to maintain building service standards in line with OH&S legislation, HACCP requirements, WorkSafe regulations, and quality assurance
• Continually leverage best practices to drive outstanding business growth and efficiency in line with Company strategies and goals
• Prepare and maintain headcount, budgets, forecasts, and business plans for the Branch to ensure growth and positive financial results
• Work closely with your key department leaders and the Executive Management team to drive solutions, ensure DIFOT to customers and achieve financial growth and success for the Branch
• Monitor and review rostering in line with forecasted labour requirements and wage costs
• Provide and promote exceptional service standards and new behaviours to promote a customer focused culture, whilst driving high performance expectations

Branch Manager

• Develop and maintain strong relationships with trade customers, including builders, contractors, and construction professionals.
• Promote the company's large range of timber and hardware products, providing expert advice and solutions to meet customers' needs.
• Identify new business opportunities and establish a strong presence.
• Achieve sales targets and contribute to the growth of the trade division.
• Collaborate with the trade team and other departments to ensure efficient order processing, timely deliveries, and exceptional customer service.
• Stay updated on industry trends, market conditions, and competitor activities to provide valuable insights and recommendations.
• Prepare and deliver sales presentations, quotes, and proposals to prospective and existing customers.
• Provide accurate and timely sales reports and forecasts to the management team.

Trade Account Manager

Performance Marketing

• Plan, develop, and execute paid media campaigns across Meta and Google Ads platforms
• Ensure campaigns are delivered accurately, on time, and comply with brand guidelines, best practices, and regulatory requirements
• Monitor and analyse campaign performance, providing actionable recommendations to optimise results
• Design and implement data-driven testing and research experiments to inform future strategies
• Collaborate with internal teams on creative development and strategic planning for campaigns
• Identify opportunities to improve efficiency and evolve internal processes for agile campaign delivery
• Prepare and maintain reporting dashboards to provide stakeholders with clear visibility of key performance metrics
• Stay up to date with industry trends, emerging technologies, and share best practices with the team and stakeholders

Paid Media Specialist

• Promote the Company's products and services and build relationships with new and existing accounts.
• Develop new business and grow the ‘pantry range’ with existing accounts.
• Identify opportunities and generate leads.
• Assist customer queries about products, prices, availability, and product uses.
• Start-to-end management of your customer accounts i.e. structured call cycle.
• Review and analyse weekly and monthly reports (sales/gross profit margin data, and account profitability).
• Perform administrative duties such as preparing monthly reports, sales proposals, quotes, and applications, and maintaining call logs and sales records.
• Promote & ‘drive’ the SAVE loyalty program.
• Other administrative tasks as required.