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About the role
Key responsibilities & impact- Negotiate terms with retailers and determine service levels, hours and frequency
- Connect and liaise with key vendor partners to ensure opportunities are maximised for the vendor and retailers
- Resource allocation of service hours and frequency by store, ensuring call cycle efficiencies
- Train, coach and mentor merchandisers
- Partner with the National and State Merchandise teams providing feedback and category insights
- Assist with category strategies and range review execution
- Negotiate merchandise funding to credit retailers for discontinued stock
- Partner with the Sales and Project teams ensuring alignment to best serve and maximise opportunities for retailers
Requirements
What you’ll need- Previous industry experience in the FMCG environment
- Demonstrated success in influencing and negotiating with key stakeholders
- Experience working to deadlines and managing changing priorities in a fast-paced environment
- Proven ability to collaborate effectively within a team environment
- Excellent communication and relationship-building skills with key stakeholders
- A customer-centric mindset and the ability to deliver exceptional service.
Benefits
Comp & perks- Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
- Career Growth: Endless learning and development opportunities
- Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
- Inclusive Culture: Bronze Employer for LGBTQ Inclusion
- Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
- Mental Health: Gold accreditation by Mental Health Australia
- Flexibility: Flex Ready and Family Friendly Workplace accredited
ATS Keywords
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Soft Skills
negotiationinfluencingcollaborationcommunicationrelationship-buildingcustomer-centric mindsetcoachingmentoringresource allocationtime management