Merative

People Operations

• Lead and develop a global People Operations team, ensuring consistent, high-quality service delivery across regions
• Foster a customer-first mindset, balancing speed, quality, and employee experience
• Serve as a senior, customer-facing leader for employees and internal stakeholders
• Build strong, trusted relationships across functions including Finance, Procurement, Payroll, Technology, and Information Security
• Ensure accurate, timely responses to all employee and manager inquires coming through T1/T2 channels
• Manage Workday transactions and issue resolution related to onboarding, hiring, offboarding, personal data changes, and learning
• Oversee learning administration within Workday and coordinate with Information Security, Technology, and Legal as needed
• Partner closely with Technology to troubleshoot and resolve employee system and access issues
• Identify root causes of employee issues and determine effective, scalable solutions
• Continuously identify and implement opportunities to improve the employee experience and reduce manual effort
• Establish, track, and maintain KPIs and SLAs to measure performance and service quality
• Own the end-to-end onboarding and offboarding processes, ensuring a consistent, compliant, and positive employee experience
• Scope projects by defining work, required resources, and realistic timelines
• Lead end-to-end projects, including process redesign and global rollouts
• Manage stakeholders throughout project lifecycles, track milestones, and proactively escalate risks and issues
• Prepare and execute all People Operations aspects of mergers, acquisitions, and divestitures, in partnership with cross-functional stakeholders

People Operations Manager

Data Analyst

• Develop familiarity with client-supplied data and internally developed tools for assessing data quality
• Process and update databases in alignment with client requirements
• Investigate and report data quality issues to senior data managers for resolutions

Data Analyst – Entry Level

Product Manager

• Define and execute the product strategy for APIs, MCP endpoints, and integration capabilities
• Evolve legacy systems into scalable, composable services that support both application and agent-based consumption
• Partner with engineering to deliver secure, reliable, and high-performance interfaces
• Establish clear approaches for API and platform productization (packaging, pricing, versioning, SLAs)
• Design repeatable integration patterns to accelerate partner adoption and reduce custom work
• Shape how platform capabilities are exposed for AI-driven workflows and agent-based interactions
• Improve developer experience (documentation, onboarding, tooling) to drive adoption and usage
• Define and track success metrics across adoption, performance, and revenue impact

Senior Product Manager, APIs – MCPs & Integrations

IT Support

• Define and evolve the enterprise architecture roadmap aligned with strategic business goals and regulatory requirements.
• Lead architectural planning and decision-making across Agile release trains and solution trains in accordance with SAFe principles.
• Identify and prioritize technical debt across the enterprise; define and lead remediation strategies in coordination with engineering and product teams to improve long-term maintainability, scalability, and cost efficiency.
• Oversee the migration of systems and applications from on-premises to Azure Cloud, focusing on scalability, security, and performance.
• Promote cloud-native design patterns, leveraging Azure PaaS/IaaS services and DevOps automation.
• Design enterprise integration patterns that ensure secure, scalable data exchange across systems and external data partners.
• Design data platforms for large-scale healthcare analytics using Apache Spark, Databricks, and Snowflake.
• Guide integration of machine learning and AI models into enterprise workflows for automation and decision intelligence.
• Serve as an architectural leader within Agile teams, actively participating in PI (Program Increment) planning, system demos, and backlog grooming.
• Foster a culture of continuous delivery, feedback, and architectural agility.
• Align architecture with SAFe’s Lean-Agile principles, supporting Agile Release Trains (ARTs) with architectural guidance and guardrails.
• Define architecture standards, reference architectures, and best practices.
• Ensure system design and data handling comply with HIPAA, SOC, HITECH, HITRUST, and other healthcare regulations.
• Partner with product owners, engineers, and business stakeholders to define high-level solution intent and system architecture.
• Mentor and support technical teams to ensure alignment with enterprise strategy and Agile delivery goals.

Enterprise Architect

Project Manager

• Working under minimal supervision, responsible for managing the successful implementation of Merge Healthcare Imaging solutions from initiation, planning and execution, through Go-Live and transition to service and support.
• Own the project and act as the point of contact for the project during deployment process.
• Coordinate resources and ensure both external and internal customer needs are satisfied with successful completion of project deliverables.
• Manage knowledge transfer from Sales to Implementation team and from Implementation team to Support.
• Create/maintain a project plan and project scope documentation.
• Identify, document, quantify, communicate and mitigate project risks and escalate as required.
• Establish a clear communication plan with customer and internal project team members including regular conference calls and documented status updates.
• Attend and assist with customer Go-Live and subsequent transition to Service and Support.

• Work with the sales team to understand customer’s specific needs and objectives.
• Participate in pre-sales activities, as needed.
• Manage knowledge transfer from Sales to the Implementation team and from Implementation team to Support.
• In accordance with the Merge Healthcare Imaging Implementation Methodology ensure timely and effective delivery of the solution.
• Create/maintain a project plan and project scope documentation.
• Identify, document, quantify, communicate and mitigate project risks and escalate as required.
• Establish a clear communication plan with customer and internal project team members including regular conference calls and documented status updates.
• Coordinate and schedule project resources ensuring all project resources are efficiently utilized on the project based on scheduling and time reporting systems.
• Identify and assist in the resolution of technical and operational issues related to the implementation of the solution.
• Attend and assist with customer Go-Live and subsequent transition to Service and Support.
• Leverage knowledge of Merge Healthcare Imaging Solutions and clinical workflow/business needs to help customer manage change and optimize the effectiveness of their solution.
• Provide documented project status to the Professional Services Executive or designated manager/lead.
• Work directly with all departments within Merge Healthcare Imaging as the customer advocate ensuring a clinical focus is brought to the development, sales, logistics, professional services and support processes.
• Work with management to develop and evolve processes/practices within the Mere Healthcare Imaging Implementation Team.
• Provide mentoring/training for other team members.
• Pursues a program of self-development through the use of selected reading, seminars, and participation in continuing education.
• Identifies and communicates possible improvements in the work process for customers and peers.
• Is responsible for maintaining up-to-date and accurate project data for internal reporting and forecasting purposes.
• Additionally be responsible for driving, managing to, and forecasting a revenue target for their projects.
• Performs other duties as assigned by immediate supervisor or upper management.

Senior Project Manager – Radiology

Graphics Designer

• Support Head of Brand and Design in the conceptualization and execution of design projects supporting master brand and individual product line brands
• Create engaging visual assets for digital and print, including social media graphics, website banners, email templates, presentations, event graphics and printed marketing materials
• Collaborate with cross-functional teams to ensure design consistency and meet project objectives
• Adhere to and help maintain brand guidelines across all creative output to ensure a cohesive brand experience
• Prepare design files for print production and digital deployment
• Participate in brainstorming sessions and contribute fresh ideas to creative campaigns.

Graphic Designer – Associate

Solutions Engineer

• Collaborate with clients and internal teams to implement and operationalize Merge software and integrated solutions.
• Apply knowledge of Merge solutions, site workflows, and business requirements to optimize solution effectiveness.
• Define, document, and validate solution requirements.
• Design, develop, deploy, and support custom HL7 interfaces.
• Design, develop, and deploy custom reports and application integrations.
• Perform and support custom data imports and exports, including development of supporting tools.
• Assist internal teams in resolving field and client issues.
• Serve as a subject matter expert in sales calls and discussions with prospective clients.
• Support Go-Live activities and transition solutions to the Support organization.
• Deliver services in alignment with established implementation methodologies.
• Maintain accurate records in CRM and regulatory systems.
• Escalate product issues through the defect tracking system.
• Engage in continuous learning to expand expertise in Merge products and related technologies.
• Identify and communicate opportunities to improve client solutions and internal processes.
• Perform additional duties as assigned by management.

HL7 Integration Engineer

Account Executive

• Drive new client acquisition and revenue growth across the employer market segment by identifying, pursuing, and closing high-value opportunities that align with our strategic goals and solution portfolio.
• Lead the end-to-end sales cycle — from prospecting and qualification through proposal development, negotiation, and close — ensuring each engagement is grounded in a deep understanding of client needs, market dynamics, and industry trends.
• Develop and execute targeted go-to-market strategies for employer prospects , leveraging insights, data, and relationships to open new doors and expand our market footprint.
• Establish and maintain C-level and senior stakeholder relationships , positioning the organization as a trusted advisor and driving engagement across multiple decision-makers and influencers.
• Collaborate cross-functionally with marketing, solution consulting, and delivery teams to craft compelling value propositions and ensure seamless handoffs from new-logo acquisition to client success.
• Stay ahead of emerging trends in healthcare to shape proactive outreach strategies and position our offerings competitively.
• Consistently achieve and exceed new business sales quotas and other key performance metrics, while maintaining accurate forecasts and pipeline management.
• Develop strong, trusted relationships with large and mid ‑ market consulting partners by sharing the Truven value story and reinforcing their confidence in collaborating with our teams to support their clients effectively.