Merative

General Counsel

• Draft, negotiate, and manage a wide range of commercial and government agreements (enterprise SaaS and data contracts, business associate agreements, data processing agreements, strategic partnerships, vendor contracts, and more)
• Negotiate directly with large enterprise customers, government customers and strategic partners, balancing speed-to-close with thoughtful risk mitigation
• Learn and understand Truven’s products, business model, strategy, culture, etc. to develop a deep understanding of the business and support its goals by providing practical and actionable legal advice on privacy, product, compliance and enforcement matters as they arise
• Build strong business relationships with leadership, internal stakeholders, and external parties to advance business and legal interests and to collaborate on the development of new products, technologies and markets
• Assist in building smarter process to help scale contracting and drive compliance
• Work with existing contract management systems and contract processes and identify, implement and support improvements
• Perform other duties and responsibilities as needed, requested, and/or assigned

Counsel, Commercial/Product

Product Manager

• Maintain deep and detailed product and user knowledge.
• Serve as primary Product Owner on agile squads, which may include Subject Matter Expert roles in Risk Analysis and Change Control.
• Manage sustaining engineering prioritization, including escalations.
• Analyze business and user requirements for clarity, completeness, scope, and technical feasibility.
• Decompose requirements and Epics into system and software functional/non-functional requirements and user stories for one or more products and/or teams.
• Create scenarios for each user story.
• Include in requirement documents use case definitions that describe the system’s intended functional behavior and user roles involved.
• Develop supplementary specifications that capture system requirements that are not readily captured in use cases.
• Ensure the project’s requirement documentation remain in compliance with the quality system definitions.
• Perform requirements modeling and consider development of visual UML diagrams which depict various perspectives of the systems functional behavior.
• Ensure requirements coverage and traceability to development project plans to ensure all requirements defined are in scope.
• Support requirements triage and planning to select the right requirements to include in a specific software release.
• Assist in requirements planning that describes the specific overall project requirement information, resources, and special needs of the project.
• Participate in cross-functional project planning for the purpose of clarifying the intended functional behavior of the software.
• Maintain consistent Voice of Customer (VOC) feedback through post-market and customer satisfaction data analysis, meetings, Communities, User Groups, etc.
• Travel to customer sites, 3rd party supplier or partner sites, trade shows, or other subject matter expert locations as needed.
• Build relationships with Sponsor Users of key VOC improvements.
• Coordinate showcases to demonstrate progress.
• Work with Product Manager and Innovation Adoption Executive on Early Evaluation and Early Adoption of VOC improvements.
• Pursue a program of self-development using selected reading, seminars, and participation in continuing education.
• Identify and communicate possible improvements in the work process for customers and peers.
• Perform other duties as assigned by immediate supervisor or upper management.

Imaging Product Owner

Consultant

• Assist in the creation of functional and technical designs for extensions and configurations, such as workflow and/or rules.
• Work with team members to translate business problems into technical solutions and as related to the Curam Business Application Suite (CBAS) technical architecture
• Work with business and technical clients and internal stakeholders
• Investigate and resolve technical situations
• Utilize Eclipse framework to implement Curam solutions
• Develop, code and unit test Curam software extensions
• Maintain industry standard version controls
• Become a technical expert in Cúram product modules and implementations (areas incl: Universal Access, Intelligent Evidence Gathering (IEG), Rules, Financials, Workflow and Batch), including design, and deployment in a JEE environment, web services, Cloud and security.
• Establish and maintain a productive working relationship with System Integration partners, clients, fellow team members and to promote Cúram Solution as a capable and trusted partner.

Associate Consultant, Technical

Risk

• Owns the product safety risk management framework and governance model
• Defines, implements, and continuously improves policies, procedures, templates, tools, and quality system controls
• Leads safety risk strategy for medical imaging portfolio and complex programs
• Ensures product safety risk management is fully integrated with design controls
• Oversees the quality and completeness of risk management files and related documentation
• Leads post-market safety activities
• Contributes product safety risk management content for regulatory submissions
• Serves as the primary product safety risk management leader for audits, inspections, and regulatory interactions
• Builds organizational capability by leading and developing talent
• Promotes a culture of patient safety, accountability, and continuous improvement

Senior Manager, Product Safety Risk Management – Medical Device

• Owns and maintains the safety risk management process in conformance with applicable regulations, standards, and guidance, including ISO14971, ensuring consistent implementation across the product lifecycle.
• Ensures effective execution of safety risk management activities throughout the product lifecycle, including hazard identification, risk analysis, risk evaluation, risk control, and residual risk assessment, in accordance with defined processes.
• Collaborates with cross-functional development teams to integrate safety risk management into design controls, architecture decisions, and development processes.
• Provides expert guidance on the interpretation and application of safety-related regulations, standards, and internal Quality Management System (QMS) procedures.
• Develops, maintains, and approves risk management files and associated documentation (e.g., hazard analyses, FMEAs, fault tree analyses, benefit-risk analyses).
• Partners with clinical, human factors/usability, and cybersecurity teams to ensure comprehensive identification and control of safety risks, including use-related and security-related hazards.
• Evaluates the effectiveness of risk control measures and ensures traceability and linkage to verification, validation, and usability evidence.
• Supports post-market safety activities, including Health Hazard Evaluations (HHEs), complaint investigations, field safety corrective actions, and post-market surveillance trending.
• Identifies emerging safety risks and proactively drives corrective and preventive actions (CAPA) in collaboration with cross-functional teams.
• Develops and tracks safety and risk-related quality metrics to support management review and contributes to continuous improvement.
• Contributes safety risk management content to regulatory submissions and change assessments, ensuring alignment with applicable regulatory expectations.
• Applies systematic problem-solving methodologies to assess safety issues, prioritize actions, and clearly communicate risk-based decisions.
• Promotes a culture of patient safety, risk awareness, collaboration and continuous improvement across the organization.
• Participates in and supports internal and external audits and inspections as a safety risk management subject matter expert, providing objective evidence and regulatory justification as required.

Senior Specialist, Product Safety Risk Management – Medical Device

Full-stack Engineer

• Set and evolve the technical direction for the team
• Champion the adoption of GenAI-powered developer tooling
• Conduct and guide rigorous code reviews, architecture discussions, and design sessions
• Lead, mentor, and grow a team of 10-15 engineers
• Own the full talent lifecycle: hiring, onboarding, performance management, career development
• Ensure the team delivers high-quality, reliable software that meets enterprise-grade reliability and compliance requirements
• Partner with Product Management and Design to translate business requirements into well-scoped engineering deliverables
• Drive a culture of engineering rigor: automated testing, CI/CD maturity, observability, and incident response
• Lead by example in the evaluation, piloting, and scaled rollout of generative AI tools
• Serve as the primary engineering point of contact for product, design, security, and customer success teams
• Ensure software development practices comply with enterprise security standards and relevant regulatory requirements.

Senior Manager – Software Engineering, Healthcare IT

Business Development Rep

• Develop new relationships and drive annual spend growth in assigned accounts
• Build a pipeline and close opportunities for the Zelta eClinical Solution Portfolio
• Provide voice of the customer feedback to portfolio owners
• Achieve account/territory revenue/signings targets

Business Development Executive

Support Engineer

• Provide advanced technical support and act as an escalation resources for internal and external customers in the support of Merge Healthcare products
• Take a self-directed role in the support and resolution of technical issues within the installed base
• Take inbound calls and make outbound calls
• Assess complex problems, collect data, establish facts, and document detailed and accurate information about issues, troubleshooting steps and resolution into CRM
• Own the customer support experience and resolve customer satisfaction issues by designing & implementing solutions to complex technical problems
• Escalate, own, and remain focused in driving the resolution of issues through the appropriate channels and teams members, using highly effective communication skills
• Improve customer satisfaction and company profitability by responding quickly to issues, providing frequent and informed updates and resolving issues in a timely manner
• Provide direct input to help continue building the internal and customer facing knowledgebase by documenting root cause & solution details for technical support issues
• Perform preventative maintenance activities & remote software upgrades to ensure system stability for customers

Technical Support Engineer, I

Operations

• Build, lead, and motivate a high-performing Sales Operations team, establishing a clear vision, measurable goals, and a culture of accountability and continuous improvement.
• Own and drive a comprehensive Sales Operations strategy that aligns with company revenue objectives and evolves as the business scales.
• Serve as a trusted advisor to the CEO, CFO/COO, Sales Leaders, and executive leadership, translating complex operational data into clear, actionable recommendations.
• Champion cross-functional collaboration across Finance, HR, Marketing, and Product to ensure sales operations is a true enterprise enabler.
• Oversee end-to-end sales operations including territory design, quota setting, headcount planning, and operational cadence management.
• Ensure on-time, accurate incentive compensation payments with full auditability, governance, and compliance with Finance and HR policies.
• Design and manage Incentive Plan Letters (IPLs), attainment calculations, and payout mechanisms that create clear line-of-sight for sellers.
• Lead the Proposal Management function, standardizing RFx intake, qualification, and execution processes to improve win rates and submission quality.
• Build and operate a single, trusted performance data infrastructure providing real-time visibility into leads, bookings, pipeline, forecast, quota, and attainment.
• Deploy AI and intelligent agents to automate pipeline risk detection, deal coaching signals, and forecast gap analysis — shifting the organization from lagging to leading indicators.
• Develop enterprise sales scorecards and self-serve dashboards that enable Sales Leaders and managers to operate independently with data confidence.
• Drive forecast accuracy improvements, reduce end-of-quarter fire drills, and establish predictive risk-flagging as a standard operating rhythm.
• Translate raw data into operational recommendations — not just metrics — ensuring analytics drive action at every level of the sales organization.
• Ensure enablement investments are directed by performance analytics, targeting execution gaps across business units with measurable impact on win rates and deal velocity.
• Embed sales methodology reinforcement into live deal execution, manager coaching, and operational reviews rather than one-time training events.
• Establish a continuous feedback loop from deal outcomes to enablement content, creating a self-optimizing system over time.

Director, Sales Operations

• Working under minimal supervision, this position understands the overall product users, indications for use and user needs, and applies this knowledge to translate business/user needs into product requirements and/or user stories.
• Internally, the Product Analyst serves as a liaison between development and support, services and RAQA regarding product requirements, and will serve as the primary Product Owner on agile squads.
• Externally, the Product Analyst works to understand feedback from customers and third-party partners to better define roadmap.
• Maintain deep and detailed product and user knowledge.
• Serve as primary Product Owner on agile squads, which may include Subject Matter Expert roles in Risk Analysis and Change Control.
• Manage sustaining engineering prioritization, including escalations.
• Analyze business and user requirements for clarity, completeness, scope, and technical feasibility.
• Decompose requirements and Epics into system and software functional/non-functional requirements and user stories for one or more products and/or teams.
• Create scenarios for each user story.
• Include in requirement documents use case definitions that describe the system’s intended functional behavior and user roles involved.
• Develop supplementary specifications that capture system requirements that are not readily captured in use cases.
• Ensure the project’s requirement documentation remain in compliance with the quality system definitions.
• Perform requirements modeling and consider development of visual UML diagrams which depict various perspectives of the systems functional behavior.
• Ensure requirements coverage and traceability to development project plans to ensure all requirements defined are in scope.
• Support requirements triage and planning to select the right requirements to include in a specific software release.
• Assist in requirements planning that describes the specific overall project requirement information, resources, and special needs of the project.
• Participate in cross-functional project planning for the purpose of clarifying the intended functional behavior of the software.
• Maintain consistent Voice of Customer (VOC) feedback through post-market and customer satisfaction data analysis, meetings, Communities, User Groups, etc.
• Travel to customer sites, 3rd party supplier or partner sites, trade shows, or other subject matter expert locations as needed.
• Build relationships with Sponsor Users of key VOC improvements.
• Coordinate showcases to demonstrate progress.
• Work with Product Manager and Innovation Adoption Executive on Early Evaluation and Early Adoption of VOC improvements.
• Pursue a program of self-development using selected reading, seminars, and participation in continuing education.
• Identify and communicate possible improvements in the work process for customers and peers.
• Perform other duties as assigned by immediate supervisor or upper management.

Product Owner

Engineering Manager

• Lead and manage a team of software engineers delivering medical device software solutions
• Own Agile delivery execution, including sprint planning, tracking and on-time delivery
• Drive end‑to‑end software development lifecycle (SDLC) execution in a regulated environment
• Provide technical leadership across design, implementation, verification, validation, and sustainment
• Partner with software architects to ensure scalable, secure, and clinically safe solutions
• Ensure compliance with FDA regulations and medical device standards (IEC 62304, ISO 14971, IEC 62366, FDA cybersecurity guidance)
• Enforce strong documentation, traceability, verification, and audit readiness practices
• Collaborate cross‑functionally with Product Management, Quality, Regulatory, Cybersecurity, Manufacturing, Support, and Implementation teams
• Recruit, mentor, and develop engineers; conduct performance reviews and career coaching
• Champion responsible use of Generative AI tools (e.g., End-to-end Agentic (Copilot or Claude) pipelines including design, coding, test generation, documentation)
• Balance delivery speed, quality, technical debt, and patient safety priorities

Software Development Manager – Merge Hemo

• Perform product development in accordance with Merge’s methodology and practices;
• Perform software module requirement analysis, design, and test design as assigned;
• Prepare software module specifications, designs, test descriptions and estimates as assigned;
• Implement software modules and unit tests as assigned and conduct appropriate module testing;
• Conduct appropriate verification and validation activities as assigned;
• Detect, report, investigate, and fix product defects as appropriate;
• Assist with escalated customer support investigations;
• Participate in the review of product engineering artifacts (e.g., specifications, designs, test descriptions, implementations, tests, records, reports, etc);
• Design, develop, and recommend next generation platforms for cloud and on-premise deployments;
• Develop deployment systems for a variety of interdependent applications running on Linux and Kubernetes;
• Assist in the preparation and review of product, engineering, and management plans and reports (e.g., program and project plans) as required;
• Prepare technical reports as required;
• Prepare updates to system specifications, designs, test descriptions, hazard analysis, verification and validation test procedures, and related documentation supporting software development to known standards;
• Where applicable, mentor team members and peer review product artifacts including requirement specifications, design specifications, code, etc.;
• Engage actively in design and code reviews of work items completed by the team in conjunction with the Team Lead and/or architect;
• Where applicable, interface with customer(s) and Merge staff to gather product requirements, present technical aspects of the product, and understand problems with the product;
• Work effectively in collaboration with other members of the department, or with managers and staff across the organization with whom tasks must be completed;
• Participate in Merge's performance review process, including actively setting product and personal development goals and performing self-assessments;
• Pursue a program of self-development through the use of selected reading, seminars, and participation in continuing education;
• Identify and communicate possible improvements in the work process for customers and peers;
• Perform other duties as assigned by immediate supervisor or upper management.

Senior Software Developer

• Working under minimal supervision, this client-facing role is primarily responsible for their defined client portfolio, closing Merge Hemodynamic Accessory sales, quote-to-invoice activity for all sales transactions, and exceptional client engagement across pre-sales and post-sales activities
• This role is accountable for efficiently managing client quotes and contractual terms to achieve revenue-generating order processes
• Ensure accuracy and applicability of sales order terms and conditions by developing a deep understanding of client uniqueness, governing terms, and product-specific requirements
• Attend forecast meetings with global sales teams and provide guidance for contract architecture that accomplishes customer needs and upholds the post-sale standards in Q2C processing
• Proactive engagement with sales, legal, finance, client success, product, and other business process leaders during contract negotiations, extensions, and amendments

Sales Operations – Quote to Cash

• Research, analysis, definition and documentation of customer requirements.
• Analyzing the business requirements of our customers and writing the functional documentation and user stories required by the technical consultants who develop our software.
• Act as the point of contact for business-related questions and issues that arise and require clarification, working closely with technical consultants.
• Act as a focal point for the design and development team when discussing design options and the various merits of different approaches.
• Become a Cúram product functional expert, giving demonstrations of the software capabilities, performing fit/ gap analysis and advising on the best approach to implementing solutions using the product.
• Scope Proofs of Concepts (POCs), if necessary, with technical support.
• Lead agile sessions when required.
• Prioritize and document solution requirements including Use case and/or process flows, User Stories, Data definitions and/or logical data models, Screen design and story boarding, QA and test case development

Business Consultant

Account Executive

• Utilize a proactive, strategic sales approach across all phases of the sales cycle to drive adoption of Merge’s Cardiology Imaging portfolio, including Cardiology PACS and Merge Hemo (Hemodynamics)
• Conduct consistent, creative prospecting to penetrate white space accounts and identify new opportunities within Cardiology departments, Cath Labs, and multi-modality cardiovascular programs.
• Qualify opportunities through detailed dialogue with physicians, Cath lab managers, and IT/Imaging leadership to gain a deep understanding of clinical workflows, technical infrastructure, and operational challenges.
• Collaborate closely with Pre-Sales Consultants (PSC) and clinical subject matter experts to validate opportunities technically and clinically, ensuring alignment with customer objectives and outcomes.
• Develop and execute territory and account strategies that anticipate customer needs and create demand for Merge’s Cardiology Imaging solutions.
• Prepare and deliver high-impact product presentations and demonstrations conducted by PSCs that are tailored to cardiology stakeholders including physicians.
• Manage the full sales cycle through proposal development, legal, pricing negotiations, and contract execution while ensuring internal alignment across teams.
• Lead large cross-functional pursuit teams (Pre-Sales Consulting, Implementation, Product, and Marketing) to progress complex opportunities through closure.
• Transition closed opportunities to the implementation team and maintain executive-level engagement to ensure client satisfaction through deployment and post-go-live phases.
• Meet or exceed assigned sales quotas by driving growth across existing accounts and developing new business opportunities.
• Maintain expert-level knowledge of Merge’s cardiology solutions, integration capabilities, and clinical differentiators to effectively position value across the healthcare enterprise.
• Regularly travel within assigned territory to build relationships, conduct on-site meetings, and progress opportunities through to closure.
• Build and nurture long-term relationships with key stakeholders across clinical, operational, and executive levels, employing a consultative and outcome-based sales approach.
• Accurately maintain Salesforce.com records, including forecasts, pipeline progression, meeting documentation, and activity tracking, to ensure transparent reporting and accountability.