Memorial Hermann Health System

Manager

• Will travel to other Southeast locations
• Supervises and manages daily operations
• Hiring and training new personnel
• Scheduling work flow
• Ensuring all policies and procedures are properly applied and followed

Imaging Manager, FT, Days

Therapist

• Transition new graduates from academic setting to professional environment
• Participate in robust clinical experiences in patient care practices
• Take care of acutely ill and injured patients with support systems

New Grad Respiratory Therapist – Respiratory Care Residency Program

Analyst

• Responsible for validating data collected through clinical documentation is sound, relevant, accurate, and reliable, while supporting the values and objectives of Memorial Hermann Health System.
• Assist clinicians with workflow and process analysis that align with our strategic plan, leveraging available resources, metrics, benchmarks; and system standards across the enterprise.
• Provide hands-on end-user support, assists with system-related issues, develops reports, facilitates meetings, and helps drive process improvements that enhance clinical efficiency and patient care.
• Document process and workflow presenting them as educational materials.
• Participate in the integration of individuals into multiple work teams.
• Ensure all data collection and recording is in legal compliance with federal, state, and regulatory groups.

Clinical Information Analyst – Physician Support

Medical writer

• This position is responsible for concurrent review of inpatient medical records in order to identify opportunities for improving the quality of physician documentation
• Facilitates modifications to clinical documentation through concurrent interaction with physicians (face-to-face and electronically) and other members of the health care team
• The goal of this position is to achieve a complete medical record in order to support complete, accurate and timely coding
• Communicates with physicians, case managers, coders, and other healthcare team members to facilitate comprehensive medical record documentation to reflect clinical treatment, decisions, and diagnoses for inpatients
• Utilizes the hospital’s designated clinical documentation system to identify opportunities for physician and hospital outcomes
• Provides or coordinates education to all internal customers related to compliance, coding, and clinical documentation issues and acts as a consultant to coders when additional information or documentation is needed to assign the correct DRG
• Responsible for the day-to-day evaluation of documentation by the medical staff and healthcare team in accordance with the hospital’s designated clinical documentation system
• Gathers and analyzes information pertinent to documentation findings and outcomes
• Contributes to a positive working environment and performs other duties as assigned or directed to enhance the overall efforts of the organization
• Develops physician education strategies to promote complete and accurate clinical documentation and correct negative trends
• Identifies patterns, trends variances and opportunities to improve documentation review and process
• Researches literature and stays abreast of CMS rules and regulations, incorporating changes to daily practice for overall documentation enhancement
• Assists in the development and reporting of performance measures to the medical staff and other departments and prepares physician specific data information
• Conferences with key physicians to review outcome information (including physician profile data if relevant) as it relates to documentation clarity, completeness, and correct DRG designation
• Coaches physicians to improve their documentation so it more accurately reflects intensity of services and severity of illness
• Documents conference and results
• Attends various hospital service line meetings, reviewing outcome information, and educating physicians on service line specific improvement opportunities
• Complies with HIPAA and Code of Conduct policies
• Assists with special projects as needed
• Demonstrates competency for individual performance and development in the following areas: Customer Service, Job Skills, Resource Management, Teamwork, and Innovation
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff

Clinical Documentation Specialist

Business Intelligence Developer

• Responsible for creating advanced, information-based, business intelligence deliverables
• Provide domain expertise in one or more specific areas
• Work with customers across the organization in clinical, administrative and/or operational areas
• Provide analytical insights from reports and/or dashboard visualizations
• Facilitate discovery of new opportunities, support data-informed decision-making, develop new and enhance existing metrics
• Communicate insights and opportunities to leadership, analytical needs to technical teams
• Serve as a domain expert and mentor to other team membersSupporting projects that are outside their specialized domain
• Procure and integrate the data sources necessary to analyze the needs appropriately
• Deliver relevant analytics tools to meet customer’s objectives
• Implement and support the solutions for ongoing utilization

Senior Business Intelligence Analyst

Recruitment

• Collaborates with the physician and healthcare team in the delivery of patient care, utilizing the nursing process
• Provides professional nursing care to patients, including conducting nursing assessments, assisting with exams and treatment, patient education, and maintenance of medical records
• Delivers safe and appropriate care to patients, according to the nursing skills inventory and the age and needs of the patient/population served
• Coordinates the planning for the delivery of nursing care with an interdisciplinary team and administers appropriate clinical decisions in the delivery of patient care.

Labor & Delivery RN, Central Staffing – Nightshift

• Provides direct patient care for assigned patients under the direct supervision of a licensed nurse.
• Direct patient care duties include but are not limited to vital signs (pre and post treatment, as applicable), visual monitoring of a patient’s condition, hygiene support, toileting support, mobility support, nutrition support, bathing support, charting, and other activities of daily living as needed.
• Responsible for timely and accurate documentation of information.
• Should appropriately report any unusual changes or findings to the nurse.
• Assists in the maintenance of a safe and clean working environment.
• Demonstrates safe work practices and attitudes; follows safety rules; works to prevent unsafe conditions and behaviors; participates in organizational departments’ safety programs; adheres to all Memorial Hermann policies and procedures.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.
• Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
• Obtains and prepares laboratory specimens as prescribed within the scope of the role.
• Helps orient new employees as appropriate.
• Other duties as assigned.

PCT, Dayshift

• Performs patient care activities including identifying and responding to abnormal findings.
• Appropriately escalates changes in the patient’s condition to the nurse.
• Provides assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity.
• Provides direct patient care under the direct supervision of a licensed nurse.
• Responsible for timely and accurate documentation of information and reporting unusual changes to the nurse.
• Helps in maintaining a safe and clean working environment.
• Obtains and prepares laboratory specimens as prescribed within the scope of the role.

• Facilitate improvement system-wide in the overall quality, completeness, and accuracy of the medical record documentation through extensive audit investigation, education and data analysis
• Responsible for identification of patterns, trends, and opportunities for the entire CDI team, at all acute care facilities, to improve accuracy and outcomes
• Responsible for assisting with large retrospective audits, at the request of hospital clients system-wide, and for educating physicians, if needed
• Audits case reviews and queries of Clinical Documentation Specialists (CDIS) to ensure quality and compliance, using audit tools developed
• Tracks, trends, and reports audit findings for each Clinical Documentation Specialist (CDIS), Hospital Region, and System-wide to Director/management team
• Identifies knowledge gaps and provides clear explanations and interpretations on missing, unclear, conflicting, or non-compliant information captured by the CDIS
• Researches, investigates and remains up to date on both clinical and coding guidelines in quarterly Coding Clinics as they relate to physician documentation improvement needed, in an ICD-10 coding environment
• Assists in overall quality, timeliness and completeness of the quality health record to ensure appropriate data, provider communication, and quality outcomes
• Serves as a resource for appropriate clinical documentation
• Develops presentation material and provides training and education to physicians and CDIS staff as needed in an effort to strengthen documentation practices and ensure accurate coding that reflects the severity of illness (SOI) and risk of mortality (ROM) of patients they serve
• Responsible for using audit tools to conduct clinical quality audits
• Develops and updates policies and procedures around the CDIS audit function; and refines audit tools as needed in collaboration with Director/management team
• Collaborates with leadership to conduct focused post-discharge documentation and coding audits as requested by hospital clients system-wide
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences
• Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues

Clinical Documentation Auditor – Educator

Medical Billing and Coding

• Responsible for primary diagnosis and procedural coding for designated ambulatory and hospital outpatient setting
• Responsible for proficiently assigning proper and accurate medical codes for diagnosis, procedures, and services performed in an outpatient setting, such as, but not limited to emergency department, outpatient clinics, same day surgeries, or diagnostic testing (radiology and laboratory)
• Typically reports to the Coding Manager
• Reviews medical record documentation to identify pertinent diagnosis/procedures that require code assignment for outpatient records and accurately codes the diagnoses and procedures using ICD-10-CM coding conventions for the purpose of reimbursement, research, and compliance with federal regulations.
• Reviews the medical record to assure specificity of diagnoses, procedures, and appropriate reimbursement for hospital and professional charges.
• Queries physicians when code assignments are not straightforward or documentation in the record is inadequate, ambiguous, or unclear for coding purposes.
• Keeps abreast of coding guidelines and reimbursement reporting guidelines and brings identified concerns to manager for resolution.
• Effectively assigns ICD-10-CM, modifiers, and HCPCS codes to outpatient records.
• Responsible in maintaining 95% or greater ICD-10-CM and/or HCPCS coding and consistently meet established productivity standards while keeping abstracting errors to a minimum.
• Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA) and adheres to official coding guidelines.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.
• Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

Certified Outpatient Hospital/Facility Coding Specialist

Auditor

• Ensures accuracy and completeness of clinical coding for reimbursement
• Conducts regular coding audits and ongoing monitoring of coding accuracy
• Develops educational sessions for coding staff
• Serves as a resource for coding standards and guidelines
• Designs audit tools to monitor coding accuracy
• Keeps abreast of coding guidelines and reimbursement reporting requirements
• Conducts trend analyses of coding practices
• Abides by ethical coding standards

Coding Compliance Auditor

• Ensuring the accuracy and completeness of clinical coding resulting in appropriate reimbursement and data integrity.
• Conducts regular coding audits and coordinates ongoing monitoring of coding accuracy.
• Develops and coordinates educational sessions to all coding staff regarding documentation and accurate coding.
• Serves as a resource for coding staff on organization-wide coding and documentation standards and guidelines.
• Designs audit tools to monitor the accuracy of clinical coding.
• Keeps abreast of coding guidelines and reimbursement reporting requirements.
• Conducts trend analyses to identify patterns and variations in coding practices.

Director

• Responsible and accountable for the Enterprise implementation of ACO Quality, Medicare Shared Savings Program (MSSP), and MHMD Network Performance.
• Organizing all aspects of data collection, report compilation/dissemination, and coordinated outreach efforts for ACO Quality, MSSP, and Network Performance efforts.
• Ensures that Practice Advisors are meeting service expectations to the independent practices.
• Designs and implements the ACO Quality operating model through the ACO Quality and RAF Operations Committee.
• Ensures compliance with MSSP program requirements.
• Responsible for leading a high-performance team of "system thinkers" who incorporate leadership principles and vision in performing the functions of their roles.

Director, Population Health Performance

• Collaborates with the physician and healthcare team in the delivery of patient care, utilizing the nursing process
• Delivers safe and appropriate care to patients, according to the nursing skills inventory and the age and needs of the patient/population served
• Coordinates the planning for the delivery of nursing care with an interdisciplinary team
• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards
• Promotes individual professional growth and development

Labor & Delivery RN, Central Staffing – Day Shift

• Collaborates with the physician and healthcare team in the delivery of patient care, utilizing the nursing process
• Provides professional nursing care to patients, including conducting nursing assessments, assisting with exams and treatment, patient education, and maintenance of medical records
• Delivers safe and appropriate care to patients, according to the nursing skills inventory and the age and needs of the patient/population served
• Coordinates the planning for the delivery of nursing care with an interdisciplinary team and administers appropriate clinical decisions in the delivery of patient care
• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency