Meliá Hotels International

Sales

• Drive revenue growth for INNSiDE Amsterdam by capturing, developing, and retaining key accounts
• Execute strategic sales actions aligned with hotel Business Plans
• Develop and maintain relationships with corporate accounts, travel agencies, TMCs, event agencies, and local partners
• Generate new business through prospecting, networking events, client meetings, sales calls, and site inspections
• Promote the hotel's lifestyle proposition as a hotel ambassador
• Contribute to budgets and Business Plans for assigned segments and markets
• Manage the full RFP cycle and negotiate corporate RFPs
• Manage existing accounts, sign up new local accounts, and identify new business opportunities
• Respond to business customer requests
• Capture new accounts and coordinate with Sales Development
• Monitor strategic account performance and alignment with hotel needs
• Prepare Business Cases and maintain account documentation
• Represent the hotel at industry events, sales actions, and professional forums
• Collaborate with Account Managers, Global Sales Team, and internal departments
• Coordinate site inspections, Fam Trips, and virtual sales actions
• Prepare Business Review reports and track objectives
• Ensure accurate forecasting and support budget projections
• Represent the Head of Sales during their absence

Sales Manager

Support Engineer

• Dar soporte a los miembros de los programas de fidelización de Meliá Hotels International, gestionando consultas, solicitudes y reclamaciones relacionadas con los diferentes programas de loyalty.
• Atención y soporte a miembros del programa.
• Colaborar con hoteles y áreas internas en la gestión de solicitudes.
• Registro y actualización de información en las herramientas corporativas correspondientes.
• Realizar seguimiento de casos y peticiones.

Loyalty Member Care Support Technician

Software Engineer

• Lead and oversee all engineering, maintenance, and technical operations during pre-opening and hotel operations
• Ensure full compliance with local technical, safety, and legal regulations, including Health & Safety and risk prevention as well as work as the main responsible person for the Hotel's Fire and Safety program, including all trainings and preventive plan
• Develop and implement preventive and corrective maintenance plans to protect asset quality and uptime as well as work as the main responsible for the Hotel's Fire and Safety program, and all trainings and preventive plan associated with it
• Monitor and optimize energy efficiency and sustainability performance
• Manage technical budgets, maintenance costs, and engineering investment planning as well as lead and own the yearly maintenance capex budget, in close collaboration with ownership and all other departments
• Coordinate and supervise external contractors and service providers
• Ensure technical readiness of all guest areas, back-of-house, and brand-specific premium spaces
• Lead, train, and develop a skilled engineering team aligned with luxury service standards

Director of Engineering – Gran Meliá Jumeirah Pre-Opening

Human Resources

• Lead and implement the HR strategy during pre-opening and into operations, ensuring alignment with brand standards and business goals
• Establish HR structures, policies, and governance in line with corporate guidelines and UAE legislation
• Act as a strategic business partner to the General Manager and Executive Committee
• Drive a culture that reflects Meliá’s core values, fostering a sense of pride, belonging, and individuality across the team
• Lead end-to-end talent acquisition for the pre-opening phase, building a team of VIPs (Very Inspiring People) who reflect both capability and cultural alignment
• Oversee onboarding and training plans to ensure a seamless and engaging arrival experience for all new joiners
• Support leadership development and foster a strong service culture built on emotional intelligence and attention to detail
• Strengthen employee engagement through meaningful, well-designed initiatives that go beyond standard practices
• Ensure full compliance with UAE labour law and manage employee relations with professionalism and fairness
• Own HR budgets, workforce planning, KPIs, and people analytics

Director of Human Resources – Pre-Opening

• Develop and execute the sales strategy for the pre-opening phase and ongoing operations, aligned with brand positioning and business objectives in close collaboration with the GM and Head of Marketing
• Lead all Sales & Marketing activities across Luxury Leisure, Corporate, MICE, High-End and Strategic Accounts
• Build and manage key local, regional, and international luxury accounts
• Drive pre-opening commercial action plans, including sales campaigns, market launches, and site inspections
• Collaborate closely with Revenue Management on pricing, positioning, and demand strategies
• Represent the hotel at key luxury trade fairs, sales events, and industry platforms
• Lead, develop, and inspire a high-performing sales team aligned with luxury service standards
• Monitor performance through KPIs, reporting, and business reviews, ensuring delivery of revenue targets
• Own the sales budget, forecasts, and commercial planning in close cooperation with the GM and Meliá Headquarter counterparts

Sales Manager

Loyalty Member Care Support Technician

Director of Engineering – Gran Meliá Jumeirah Pre-Opening

Director of Human Resources – Pre-Opening

Director of Sales – Pre-Opening