RPA Project/Task Manager
General Dynamics Information Technology
RPA
Senior Manager, Robotics Customer Trainer
Medtronic
full-time
Posted on:
Location Type: Remote
Location: Remote • Colorado, Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $141,600 - $212,400 per year
Job Level
Senior
About the role
- Manage the customer training team
- Facilitates the development of customized training for Medical Professionals on technology and product adoption to improve patient outcomes
- Collaborates with internal and external stakeholders to develop the US Customer Training strategy and annual execution plan
- Develops and executes the annual calendar of technical training events
- Manages training centers and training center partnerships
- Manages the training center contracts, budgets and product inventory
- Maintains the complaint deployment of training center curriculum and content
- Manages upskilling of customer trainers to meet the needs of product and therapy launch
- Manages and reports US Surgical customer training performance metrics dashboard
Requirements
- Bachelors Degree and minimum of 7 years relevant experience, or Advanced degree with a minimum of 5 years prior relevant experience
- Experience applying adult learning principles to drive learner success
- Experience with capital system customer training /support and surgical training center management
- Experience managing performance to learner success KPI’s
- Proven success influencing and aligning internal and external stakeholders
- Medical device or regulated industry experience
- Experience managing a team
- Ability to drive aggressive project schedules to completion
- Strong program management skills
- Strong communication skills (written, verbal, listening) with all levels of the organization
- Strong influence management skills
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
adult learning principlescustomer trainingsurgical training center managementperformance metricsproject management
Soft skills
influence managementcommunication skillsprogram managementstakeholder alignmentteam management
Certifications
Bachelor's DegreeAdvanced Degree
