ReactJS Developer
DXC Technology
Customer Trainer, Robotics
Medtronic
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $109,600 - $164,400 per year
Job Level
Mid-LevelSenior
About the role
- Report to the Training Director in Robotic Customer Operations
- Deliver Robotic Assisted Surgery (RAS) technology training to surgeons, first assistants, and OR staff across specialties
- Actively participate in continuous improvement of training programs and training research initiatives
- Provide support for customer training and training research initiatives
- Establish relationships with designated external training entities and training partner facilities
- Work with marketing and sales training team to improve existing training programs
- Support RAS system troubleshooting at the training center
- Manage training center logistics, inventory, and training calendars in conjunction with key stakeholders
- Maintain all capital equipment and oversee cleaning and reprocessing of instruments and accessories in conjunction with training center staff
- Travel ~50% to support collaboration and completion of projects
Requirements
- High School Diploma or equivalent with 11+ years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience
- OR Associate's Degree with 9+ years experience
- OR Baccalaureate Degree with 7+ years experience
- OR advanced degree with 5+ years of relevant experience (must include experience in Med Device Clinical and/or operating room experience)
- Experience in Med Device Clinical and/or operating room experience required
- Experience in robotic surgery, capital equipment or equivalent technology preferred
- Proven experience training on complex topics and/or technology
- Experience delivering Robotic Assisted Surgery (RAS) technology training to surgeons, first assistants, and OR staff
- Experience with RAS system troubleshooting
- Manage training center logistics, inventory, and training calendars
- Experience maintaining capital equipment, including cleaning and reprocessing instruments and accessories
- Ability to operate independently and strong organizational skills
- Excellent oral and written communication skills
- Strong interpersonal skills
- Knowledge of adult learning principles preferred
- High capacity and excellent problem-solving skills
- Commitment to self-development and ability to work in a team environment
- Willingness to travel approximately 50%
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans (Medtronic Incentive Plan short-term incentive)
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Robotic Assisted Surgery (RAS) trainingRAS system troubleshootingcapital equipment maintenancecleaning and reprocessing instrumentsclinical trainingfield sales/support in medical deviceexperience in robotic surgeryexperience in Med Device Clinicaltraining program improvementtraining research initiatives
Soft skills
organizational skillsoral communication skillswritten communication skillsinterpersonal skillsproblem-solving skillsability to operate independentlycommitment to self-developmentteamworkrelationship buildingcontinuous improvement mindset
Certifications
High School DiplomaAssociate's DegreeBaccalaureate Degreeadvanced degree
