Senior Territory Manager, Endoscopy
Medtronic
SFDC
Clinical Product Specialist, Endoscopy
Medtronic
full-time
Posted on:
Location: California, Oregon, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $95,000 per year
Job Level
JuniorMid-Level
Tech Stack
SFDC
About the role
- Implement and train customers on clinical indications and applications of Bravo pH, ManoScan Manometry and pH‑Impedance, SmartPill, and other Medtronic Endoscopy Solutions products
- Serve as the clinical product expert across Medtronic Endoscopy Solutions product portfolio
- Demonstrate products to physicians and nurses and perform procedures related to Medtronic Endoscopy offerings
- Handle product installations and lead post-sales activities including implementation, product education, in‑servicing, and ongoing support
- Provide product demonstration and clinical education to targeted accounts through 1:1 and group interactions
- Develop depth of product and clinical knowledge to support optimal utilization by healthcare providers
- Manage regional accounts to drive utilization of reflux and manometry products within the assigned region
- Support regional sales strategy and work with regional sales team to achieve business plans
- Support lead generation, pre-sale clinical evaluations, and demonstrations to demonstrate clinical value
- Work with inside sales to promote service contracts/plans to new and existing customers
- Conduct and support local, regional and national educational courses for physicians, nurses and medical personnel
- Support the PACE department by conducting educational courses and providing feedback to improve course content
- Collaborate and share best practices with other Clinical Specialists and cross-functional teams (Sales, Sales Training, Marketing, PACE, Technical Support, Customer Service)
- Communicate customer feedback, field product performance and competitive intelligence to Marketing and Sales
- Participate in product training and support onboarding/training of newly hired CS team members
- Maintain installation, in-service and training records in Salesforce.com (SFDC) per corporate guidelines
- Other duties as assigned by Director to support the team
Requirements
- Bachelors degree required
- Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience
- Valid driver's license
- Ability to travel overnight to client facilities by auto or aircraft 50-75% of the time (role involves up to 75% travel including overnight)
- Reside within the assigned Pacific Northwest or Northern California territory and drive to multiple accounts
- Prior adult education and training experience (nice to have); Gastroenterology-related field desired
- Demonstrated ability to articulate highly technical information to a diverse audience
- Demonstrated success in working in a team setting and matrix managed environment
- Excellent interpersonal, written and verbal communication skills
- Strong organization and time management skills
- Ability to troubleshoot basic technical issues with Medtronic GI Solutions product suite
- Ability to comply with credentialing requirements at hospitals or clinics (for patient-facing field employees)
- Regular mobility and ability to interact with a computer and communicate with peers and co-workers
