Salary
💰 $143,000 - $147,000 per year
About the role
- Report to the Senior Director of U.S. Field Sales and Clinical, Americas, with a dotted line to the Clinical Center of Excellence
- Partner with Regional Sales Directors to balance commercial activities and clinical culture
- Provide in-depth understanding of healthcare provider landscape to influence regional growth strategies
- Develop, lead, and execute clinical activities, programs, and initiatives to optimize resources and impact business operations, results, and patient outcomes
- Identify opportunities to improve clinical performance using sales and clinical KPIs and establish critical clinical objectives
- Implement strategies to achieve short- and long-term business objectives related to AOP, patient retention, training quality, SLAs, NPS, and trainer program management
- Drive external and internal trainer strategy, quality measures, compliance, and budget efficiency
- Lead clinical transformation focused on patient experience improvement, HCP burden reduction, and clinical outcomes
- Partner with commercial teams to develop HCPs and manage trainers to improve patient outcomes
- Act as a change transformation agent for clinical change initiatives nationally and regionally
- Maintain knowledge of insulin products and emerging technologies and provide clinical updates as SME
- Serve as clinical liaison and consultant between field & clinical, commercial teams, Clinical Center of Excellence, and enabling functions
- Establish and maintain relationships with sales leaders to ensure information flow on product needs and market conditions
- Manage expenses within budget and participate in conventions and meetings to increase product awareness and market dynamics
- Field-based role supporting Southeast US Region (FL, GA, AL, MS, NC, SC); travel ~50%
Requirements
- Bachelor's degree and a minimum of 5 years of relevant work experience (medical device/pharmaceutical/healthcare industry experience in people or program management, project management, field clinical specialist manager, or clinical education/training manager) -OR- Advanced degree and a minimum of 3 years of relevant experience (medical device/pharmaceutical/healthcare industry experience in people or program management, project management, field clinical specialist manager, or clinical education/training manager)
- Candidates must reside within the Southeast US region (Florida, Georgia, Alabama, Mississippi, North Carolina, South Carolina)
- Expectation to travel and be in the field about 50% of the time and remote the remaining time
- Field Roles: Must have a valid driver's license and active vehicle insurance policy; driving record will be reviewed
- Must be able to drive approximately 75% of the time within assigned territory and may require overnight travel
- Demonstrated skills in business planning, consulting, and territory financial analysis
- Experience in identifying economic drivers to maximize performance
- Strong data analysis, evaluation, and problem-solving skills
- Demonstrated effective understanding of profitability and ability to balance company and customer goals
- Ability to work on problems of diverse scope and exercise judgment within defined practices and policies
- For sales reps and patient-facing field employees: must comply with credentialing requirements at hospitals or clinics they support
- Nice to have: current clinical licensure (CDCES, RN, RD, NP, PA, PharmD)
- Nice to have: Previous Diabetes experience
- Nice to have: Prior experience leading high-performance sales teams in the medical device industry