Medtronic

Field Service Engineer III, CAS - North East

Medtronic

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
✨ AI Apply
Manual Apply

Salary

💰 $60,000 - $90,000 per year

Job Level

Mid-LevelSenior

About the role

  • The Field Service Engineer is the primary technical representative for Medtronic Cardiac Ablation Solutions Affera customers and the sales and clinical teams
  • The FSE is also responsible for the technical assessment, installation, support, servicing, maintenance, and de-installation of all Affera systems at customer sites
  • The FSE works closely with the Field Service and Technical Service teams to help coordinate feedback with the Marketing, Quality, Production and Engineering groups in order toto continually evaluate the performance of products in the field
  • This position may also require providing technical assistance to physicians or technologists during a clinical procedure
  • This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts
  • This role will require 75% of travel to enhance collaboration and ensure successful completion of projects

Requirements

  • High School Diploma or equivalent required
  • 4 years of technical, clinical field service, technical internship or clinical customer support experience
  • Bachelor’s degree in an Engineering discipline (Nice to Have)
  • Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation
  • Ability to troubleshoot problems and technically diagnose medical equipment
  • Excellent English writing and verbal communication skills
  • Excellent time management skills and detail oriented
  • Flexibility to travel frequently including possible international locations
  • Ability to work independently, self-motivated and without direct supervision
  • Extensive direct, face to face customer contact and interaction
  • Ability to work closely with customers, listen to their issues and then develop a plan to increase confidence and satisfaction with Affera products and services
  • 75% travel