Customer Service Supervisor
Sentry
Salary
💰 $90,000 per year
Job Level
JuniorMid-Level
About the role
- Thoughtfully educate Luster’s prospects on the value and necessity of the product and then effectively demonstrate how our solution will alleviate their needs
- Manage complex sales showing the value in the services our team provides and the technology we’ve built
- Help expand the rapidly growing market by leveraging your sales skills to grow our pipeline, expand our brand, and ultimately, increase revenue by closing deals
- Gain insights on the prospect’s primary issues, communicate the opportunity for our solution to create resolution, and use those insights for product feedback to our development team
- Manage both inbound and outbound customer communication
- Drive revenue by proactively reaching out to both existing and prospective customers
- Negotiate contracts with customers and successfully close deals
- Use your passion for software sales to anticipate customer needs and questions, listen well, and nurture crucial relationships with our clients
- Learn and effectively communicate pricing models as we continue to define and modify them in our early stage company
Requirements
- 2+ years sales experience at a B2B SaaS company, ideally you’re experienced in selling Enablement Technology
- A successful sales record in B2B SaaS and a relentless desire and ability to generate pipeline and close deals
- A growth mindset and willingness to go the extra mile for the team’s success, not just personal wins
- Ability and desire to generate your own pipeline, cold call, and sequence
- Proven track record of building and maintaining strong relationships with customers and co-workers
- A focus on learning and crushing our repeatable sales process
- Entrepreneurial mindset and desire to grow in a startup environment
- An ability to move quickly, multi-task, and adapt to our rapidly changing and growing market
- Desire to join a fast growing startup and build from the ground up
