Medline Industries, LP

Sales

• Execute sales strategies that drive overall achievement of sales targets.
• Represent the division to the Medline sales force as product expert.
• Assist sales teams with: targeting, pitching the product line, in-servicing and supporting conversions, set up trials, conduct trials, conduct post-trial reviews and implementation.
• Develop target lists of potential accounts in cooperation with the sales reps.
• Support the execution of the overall strategy and go to market approach.
• Conduct and deliver business review in partnership with Division Product Management.
• Guide Medline Sales and Product Management teams in utilizing the business review.
• Prepare and present business review/plan to Medline teams to assure plan is feasible within cost, time, and environment constraints.
• Produce competitive analysis materials comparing product with its key competitors by working with the PM team in the division.
• Prepare and present technical/clinical proposals on how Medline's products can meet customer needs and how they can be effectively integrated and implemented.
• Foster relationships with decision-makers and external customer stakeholders to obtain and provide feedback to the Division on the needs of customers and supporting specialists.
• Deliver in depth presentations and product demonstrations to clients and sales representatives.
• Facilitate various phases from program creation, trial support and through implementation.
• Assist Medline sales reps with questions via email, phone calls or in person.
• Develop and conduct customer in-services/technical training.

Product Sales Specialist – Advanced Wound Care

Account Executive

• Calling on the post-acute care market including long-term care facilities, home health and hospice agencies
• Selling clinical and operational solutions to all levels of decision makers
• Developing meaningful relationships with new customers and deepening relationships with existing ones
• Cold calling and prospecting to develop new business opportunities
• Preparing bids and negotiating contracts

Medical Sales Representative – Post Acute Care

Project Manager

• Document as-is and to-be business processes following consultation with SME’s, highlighting performance opportunities which align with business strategy.
• Define a portfolio of projects based upon strategy-alignment, and available resources
• Facilitate the definition of project scope, critical success factors, and deliverables by engaging key stakeholders
• Manage external vendors to ensure they deliver against the standards we expect
• Measure project performance using appropriate tools and techniques to ensure successful completion of short and long term goals
• Identify and manage project risks including the development of contingency plans
• Forecast and manage changes to scope, budget or schedule and approve via a formal project change request;
• Improve existing processes and procedures by documenting current state and identifying opportunities to streamline
• Create and report project status to executive committee.
• Contribute to the shared knowledge base of the organization through phase and project lessons learned sessions and continually-develop and improve our project management approach, templates and processes
• Develop business case prior to each deployment and measure results after Go-Live
• Create and maintain comprehensive project documentation including Project charters, SOW, WBS, Risk register etc.
• Integrate a change management response, by assessing the level of change required, and the risks to adoption

Human Resources

• Lead HR programs and policies through partnering with business leaders while managing the tactical implementation through HR managers.
• Develop processes and metrics that support the achievement of the organization's business goals.
• Counsel and assist business leaders to maintain, identify and implement actions that improve or maintain a positive employee relations environment.
• Identify any internal and external factors that may affect employee retention; address these issues by working in concert with managers/supervisors to develop proactive strategies to meet or exceed turnover goals.
• Develop action plans to respond to current and anticipated staffing issues and needs.
• Develop and maintain division affirmative action program; oversee filing EEO-1 annually; maintaining other records, reporting and logs to conform to EEO regulations.
• Identify training and development initiatives and work with Corporate Training and Development to determine training needs.
• Compile data and analyze past and current training requirements.
• Partner with Corporate Training and Development Dept to select appropriate instructional procedures or methods to best fit division needs.
• Develop and mentor key division staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
• Assist division management with establishing and maintaining internal pay consistency and equity.
• Oversee the administration of Corporate compensation programs including incentive and merit pay programs within the division.
• Oversee and manage Company's EHS programs and policies.
• Assist managers with current Worker’s Compensation issues.
• Work closely with HR/Workers Compensation Analyst to assist with current issues with policies and procedures.

Director, HR

Analyst

• Create, maintain, and develop relationships with the customer, Medline contacts and vendor community.
• Lead various committees on behalf of customer (ex. value analysis committee).
• Serve as initial point of contact for customers’ new and existing vendors.
• Meet with vendors to discuss products, pricing and terms.
• Present findings to key contacts in the customer’s procurement team.
• Measure the trends, efficiencies and effectiveness of sales and resource allocation and utilization.
• Prepare and analyze sales forecast, sales results, budget variances, and quarterly business presentations.
• Support sales team by managing contract terms, assisting with brand conversions, and tracking all savings and projects.
• Make presentations regarding project updates, business results, committee findings, etc.
• Review pricing to determine items that are priced outside of the normal predetermined range for typical customers of that market type.
• Ensure new pricing rules are first reviewed and evaluated for their impact for final implementation.
• Evaluate 3rd party industry pricing data being marketed and sold to Medline customers to understand what information is being provided and implications to the Company.
• Provide issue resolution in the following areas (not limited to): inventory surplus, backorders, outstanding invoices.
• Initiate and partner with the internal teams.
• Communicate resolution in a timely manner.
• Host weekly meetings with supply chain, materials services, and Medline Sales teams.
• Collaborate with Sales, IS and Finance to develop, create and maintain reporting requirements and ensure systems provide accurate and timely data.

Prime Vendor Analyst

• Support the configuration and maintenance of Workday Core HCM and Benefits modules
• Ensure compliance with established standards and best practices
• Lead Benefits administration activities
• Partner with HR, Benefits, Payroll, and HR Shared Services teams
• Provide Tier 2 and Tier 3 technical support for Core HCM and Benefits
• Support the maintenance of enhancement backlogs and roadmap planning
• Maintain compliance with federal, state, local, and organizational laws
• Support the Workday system oversight of configuration moves
• Review Workday biannual release items and support regression testing

HRIS Analyst, Workday HCM & Benefits

Recruitment

• Support design and architecture of Recruiting and Onboarding modules in Workday
• Manage, develop, and consult with functional teams
• Provide technical leadership to the project team
• Review proposed changes for process improvement
• Oversee configuration moves and batch jobs
• Ensure proper documentation meets organization guidelines

HRIS Analyst – Workday Recruiting & Onboarding

• Calling on hospitals within assigned territory to sell products
• Making sales presentations to multiple decision-makers leading to product and program sales
• Establishing and nurturing client relationships by developing strong relationships with key decision makers
• Presenting/selling new products and maintaining existing business
• Team building among peers to ensure collaboration across the continuum of care
• Preparing bids and price quotes
• Occasional cold calling with intent to develop new markets

Medical Supply Sales Representative – Acute Care

• Calling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers
• Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers
• Selling products that include incontinence, skin care, DME, advance wound care and gloves
• Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services
• Developing meaningful relationships with new customers and deepening relationships with existing ones
• Cold calling and prospecting to develop new business opportunities
• Presenting new products and initiatives; educating customers on current industry trends and regulations
• Preparing bids and negotiating contracts
• Taking ownership and leadership of your territory-- growing it like your own business

• Achieve maximum sales profitability and growth
• Develop and maintain business relationships
• Expedite resolution of customer problems
• Prepare professional bids and price quotes
• Participate in trade shows and conventions

Sales Representative, EVS

• Manage technical and sales presentation support to help secure new business
• Lead execution of sales plans through pre-sales and/or post-sales technical consulting activities
• Manage the goals, pipeline, travel schedule, and territory maintenance with the specialist team
• Research & Planning / Business Review manage delivery of business reviews in partnership with Division Product Management
• Own all issue and problem resolution; ensure Specialist team and partner divisions deliver solutions
• Oversee market research to identify and track market trends that affect sales, service and product development

Manager, Product Sales – Advanced Wound Care

Learning and Development

• Develop and conduct driver training courses
• Coordinate and conduct training and coaching activities

Fleet Training Specialist

Administrative Assistant

• Provide administrative support to senior leadership
• Facilitate communication between the leader and various parties
• Schedule meetings and manage travel arrangements
• Gather and analyze information for leader’s use
• Organize and maintain files, reports, and mail
• Draft procedures, presentations, and reports as directed

Senior Administrative Assistant

Outside Sales

• This position is responsible for overseeing and evaluating the sales activities and pricing policies of the team of Account Managers within their region, with the goal to maximize profits and ensure client satisfaction.
• Executes the region’s sales strategy and manages selling activities
• Responsible for achievement of quarterly and annual territory sales objectives as established by management through alignment with Sales and Marketing plans
• Sets sales direction with vision and passion to inspire, excite and exceed objectives
• Ensure effective and efficient progression of medical professionals through the training process to exceed agreed upon targets for completed high quality product training
• Ensure prompt response to requests for additional clinical support and oversee clinical escalation strategies to optimize outcomes, adoption and customer satisfaction
• Ensure that sales team maintains required the skills, relationships and certifications to deliver a world class training experience
• Share feedback from customers and the sales team with leadership to ensure continued training program improvement
• Visit potential customers in region as required to build relationships, support the sales team and promote the features and benefits of Medline or National brand products
• Maximize account volume, mix and ‘Willingness to Recommend’ thereby driving sales and expanding the customer base
• Ensures deployment efficiency and effectiveness of a sales team.
• Responsible for timely field team talent recruitment, training and on-boarding.
• Manages performance and development of team personnel by identifying strengths and opportunities and implements practical developmental plans for team members
• Establishes challenging goals and exhibits a leadership style consistent with operating in a compliant and constantly changing environment
• Works with Sales Administration to ensure order customer processing and sales incentive plans are executed and communicated appropriately

Director, Regional Field Sales

Solutions Engineer

• Identify and support field sales efforts with one primary customer through clinical and educational customer needs assessment, product and procedural training, and required customer follow up
• Work very closely to optimize the surgical preference card system
• Build strategic alliances with customers and sales representatives as it relates to executing successful value add programs
• Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities
• Maintain and develop expertise on OR products
• Provide written and verbal communication to sales management and sales representatives regarding field activity and account information
• Participate as a clinical team representative on project teams, committees and in meetings with various corporate departments to provide input as to the clinical perspectives on products and issues

Product Sales Specialist – Advanced Wound Care

Medical Sales Representative – Post Acute Care

Project Manager

Director, HR

Prime Vendor Analyst

HRIS Analyst, Workday HCM & Benefits

HRIS Analyst – Workday Recruiting & Onboarding

Medical Supply Sales Representative – Acute Care

Medical Sales Representative – Post Acute Care

Sales Representative, EVS

Manager, Product Sales – Advanced Wound Care

Fleet Training Specialist

Senior Administrative Assistant

Director, Regional Field Sales

Clinical Solutions Manager – Informatics