McDermott Will & Emery

Events

• Define and lead the marketing automation and event technology strategy.
• Manage intake, prioritization, and resource allocation across campaign and event technologies.
• Own and optimize the integration across marketing automation, event technology platform, and CRM system (Salesforce).
• Serve as the primary escalation point for complex, high-risk, or time-sensitive technology-enabled campaign and event initiatives.
• Lead and support the strategy, implementation, and optimization of marketing automation and event technology platform.
• Partner with cross-functional teams to translate campaign and event requirements into effective, scalable technology solutions.
• Drive continuous optimization of platform performance, event engagement, execution efficiency, and data quality.
• Develop and implement scalable workflows, templates, and playbooks, while establishing and enforcing standards and best practices.
• Identify and implement opportunities to enhance platform utilization, automation, and overall efficiency across campaign and event technology.
• Own data capture, data integrity, and governance processes across marketing automation and event platforms.
• Oversee and develop the Campaign Manager and Event Technology Manager.

Associate Director of Campaign & Event Technology

Project Manager

• The Project Manager leads enterprise-wide initiatives that modernize the firm’s technology ecosystem and support AI-driven transformation.
• This role manages high-visibility programs involving SaaS platforms, custom applications, enterprise infrastructure, data ecosystems, integrations, platform modernization, GenAI deployments and AI-enabled capabilities.
• Partners with technology, business, innovation, and executive stakeholders to develop actionable delivery plans, communicate risks and value, evaluate competing priorities, and drive alignment across cross-functional teams.
• Operates with minimal oversight and relies on significant experience, strategic judgment, and decision-making skills to plan and accomplish objectives.

General Counsel

• Serve as the primary legal advisor for AI tools and applications
• Provide practical legal guidance on how AI technologies interact with firm systems
• Advise on legal issues involving data access and cybersecurity
• Support vendor diligence and contracting processes for AI-related tools

Counsel, AI Risk & Compliance

Product Manager

• Oversee the product lifecycle from ideation to launch, ensuring alignment with firm and stakeholder objectives.
• Work with key stakeholders to define the product strategy and to identify measurable goals and objectives aligned with that strategy.
• Develop a product roadmap and work collaboratively with the design, development and QA teams to drive delivery of product releases.
• Oversee end-user support of their products to ensure complete user satisfaction.
• Utilize user research, usage analytics, and end-user feedback to identify opportunities for improvement in meeting and exceeding user expectations.

Senior Product Manager

Business Analyst

• Partner with attorneys and operational leaders to surface workflow pain points and translate them into AI use cases
• Design and build AI solutions using state-of-the-art AI foundation platforms — from conversational tools to full document automation
• Orchestrate agentic workflows that autonomously handle multi-step legal and business processes via integration frameworks and APIs
• Use prompting to engineer bespoke applications and solutions with high-quality output
• Integrate AI solutions with M365 applications, Enterprise Data Warehouse, the firm's Document Management System and other enterprise applications

Applied AI Solutions Analyst

Attorney

• Develop, coordinate and facilitate transactional practice group training
• Design, deliver and evaluate training programs for associates
• Liaise with practice and affinity group leaders to assess training needs
• Manage and train direct reports and junior team members
• Participate in learning and development organizations and conferences

Professional Development Manager – Transactions Legal Practice

• Manage edits and transfers to pre-bills as directed by billing attorneys, ensuring adherence to departmental and Firm turnaround standards
• Conduct thorough reviews of prebills to identify and rectify misallocated/erroneous time and disbursements, ensuring strict compliance with client guidelines
• Verify and apply client-specific rate accommodations
• Process write-downs, write-offs, and rate adjustments with appropriate attorney and management approvals in accordance with firm policy
• Generate bills, reprint corrected pre-bills, and compose cover letters as needed
• Proactively communicate with billing attorneys to track billing deadlines and provide status updates on pre-bills and prepared bills
• Post bills with billing attorney approval and within billing deadlines
• Collaborate effectively with the e-billing team to ensure accurate electronic submission and approval of client bills
• Monitor client accounts for delinquent payments, promptly notify billing attorneys and perform directed actions
• Conduct detailed research and reconciliation of client accounts, payments, and unapplied cash as required
• Prepare and send reminder statements in accordance with directives from billing attorneys
• Address and escalate complex billing issues such as rate discrepancies, timekeeper approvals, and billing delays to appropriate teams for swift resolution
• Serve as the primary billing contact for assigned attorneys and clients; cultivate strong professional relationships with clients to enhance billing efficiency and accuracy
• Recommend and implement enhancements to billing processes to optimize efficiency and accuracy
• Provide assistance to the Client Accounting Manager with reporting and other projects as needed

Senior Billing Specialist – Health, Tax

Data Engineer

• Build and maintain the data infrastructure and tools that enable consistent, data-driven pricing across the firm
• Support scalable solutions and the integration of AI-driven capabilities to enhance pricing analysis and insights
• Collaborate with cross-functional teams to align with firm standards and continuous improvement efforts
• Design and maintain scalable pricing workflows and a centralized pricing data infrastructure
• Develop and manage data pipelines and queries

Pricing Data Engineer

Communications

• Develop, direct, and implement the firm’s proactive and reactive public relations and social media strategy
• Lead a team of in-house and agency resources to establish priorities and drive proactive campaigns
• Advise firm leadership and collaborate with brand, communications and practice/industry teams
• Provide strategic and day-to-day leadership for the firm’s social media program
• Craft messaging and pitch profile-raising coverage for the firm
• Manage external agency resources and establish frameworks for maximum value and oversee contracts
• Monitor ongoing industry trends and competitor activity
• Oversee PR-related spend within brand and communications budget
• Optimize social media strategy and content based on performance insights

Associate Director – External Communications

• Responsible for the analysis, development and delivery of successful communication and learning programs in support of Firm technology projects.
• Utilizes a variety of communication and training methodologies to ensure the best user experience and optimum adoption of new software and processes.
• Helps guide the firm’s personnel through change.
• Serves as change agent and advocate for end users in the delivery of IT business change initiatives.
• Works closely with core team to learn and understand project requirements in depth, and acts as subject matter expert.
• Composes IT communication and training campaigns, in support of IT projects and change initiatives.
• Analyzes and reports on application configurations and settings to ensure optimum end user experience.
• Conducts extensive product testing and delivers detailed feedback throughout entire project life cycle.
• Creates and delivers training materials, outlines, visual aids, digital guides, eLearning videos, recorded sessions, and communications based on project needs and user feedback.
• Focuses on new and innovative methods of training delivery to cater for frequently changing and new technology.
• Creates user acceptance documentation, focusing on user requirements and impact of change.
• Conducts user feedback analysis sessions and compiles project feedback surveys.
• Assists with coaching other team members as needed.

Senior Technology Change and Communications Analyst

• Provide senior-level HR guidance and coaching to leadership on workforce strategy, organizational design, risk management, and talent-related decisions
• Collaborate with HR Leadership and the General Counsel’s Office to ensure all employment policies and practices comply with federal, state, and local law
• Lead the implementation of Firmwide HR programs, including attorney lifecycle processes, talent management, compensation planning, and training initiatives
• Manage the performance and development of Human Resources Manager direct reports
• Contribute ideas and project leadership to the strategy and roadmap for the global HR Management function
• Provide direction on complex employee relations matters and high-impact organizational change efforts
• Analyze people trends and HR data to anticipate challenges and drive strategic talent planning
• Promote a high-performance culture by driving leadership development, career progression, and succession planning

Senior Human Resources Manager – Legal Practice Groups

Financial Planning and Analysis

• Prepare monthly financial reporting packages focusing on key performance metric results and projected trends
• Provide ad hoc financial reporting and analyses for the Director of Finance, CFO, COO and senior management
• Manage and develop financial models involving the Firm’s annual budget and revenue forecasting
• Monitor activities of the legal cohort(s) supported and provide financial support as needed to practice group/office managing partners
• Collaborate with other support staff cross-functionally throughout the firm to ensure management is aware of any financial issues requiring attention, such as staffing, productivity and expense management
• Facilitate timely and accurate reporting and analysis of profitability metrics to firm management
• Develop and track targeted goals related to profit improvement for both practice groups and clients
• Assist in the maintenance of the Firm’s profitability software and other financial reporting tools
• Assist in the analysis of strategic investment opportunities including lateral hires (individual or groups), new office openings, office closures, attorney departures, mergers or acquisitions
• Participate in various surveys of law firm performance and help benchmark Firm performance versus its peers
• Manage multiple projects and overall project workflow
• Manage and mentor team’s analysts; set goals, review performance, and modeling/capability

Financial Analysis & Strategy Manager

Business Development Rep

• Compile client and prospective client requested information and draft responses for requests for proposals (RFP’s) and pitches
• Track client information in the client relationship management (CRM) system
• Collect and coordinate matter tracking information in the firm’s central matter tracking system
• Assist with event management and logistics, including supporting speaker outreach and coordination
• Coordinate webinars, including coordinating with the marketing team
• Gather information and details for legal directory and league table submissions
• Create and update business development collateral
• Draft entries for legal awards and nominations
• Prepare lists for targeting from our internal CRM and other external platforms
• Assist with various administrative and project management tasks
• Develop strong working relationships with practice attorneys and other members of the BD team
• Compile business and industry research in support of new business opportunities

Business Development Coordinator – Health & Life Sciences

• Maintain business development relationships with attorneys in the Health & Life Sciences practice group
• Organize and drive client targeting programs and campaigns
• Identify and facilitate cross-selling opportunities within practice groups
• Monitor industry trends and conduct strategic research
• Serve as primary lead for high-priority affinity groups
• Drive collaboration within BD department and firm teams
• Lead and draft content for RFPs, pitches, and other opportunities
• Oversee strategic planning and execution of Signature McDermott events
• Manage participation in sponsorships, conferences, and memberships
• Guide lateral hires through the integration process
• Manage assigned legal directory submissions
• Consult with attorneys to develop and monitor individual business development goals

Business Development Manager, Health & Life Sciences

• Maintain the business development relationship with attorneys in the Regulatory practice
• Develop and implement business development strategies to expand client relationships
• Oversee departmental processes
• Identify and analyze opportunities for new business and client growth
• Manage lateral partner integration programs and track progress
• Oversee the request for proposal (RFP) management process
• Manage the business development budget for the designated practice group
• Consult with attorneys to develop and monitor individual business development goals
• Oversee execution of client and designated practice group events
• Review collateral for the designated practice group
• Monitor client and industry trends
• Help manage the workflow and performance of the Business Development team members