Member Solutions Advisor, Collections
First Alliance Credit Union
Pharmacy Support Specialist
Maxor National Pharmacy Services, LLC
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 per year
Job Level
Mid-LevelSenior
About the role
- Meet all pharmacy operations support needs of the pharmacies within the company
- Manage training projects and documentation development for assigned applications
- Monitor helpdesk and equipment needs, and general operations support
- Develop and implement strategic initiatives to enable employees to develop competence in computer software and systems
- Maintain positive relationships with pharmacy, clinical, management, and hospital staff as an ambassador of VytlOne
- Work in conjunction with the Operations Manager to assure compliance with service expectations and achievement of performance goals and objectives
- Prepare reports and maintain records as requested or required
- Develop, implement, and deliver training programs for all levels of pharmacy personnel
- Coordinate training schedule with members of management
- Develop and maintain continual education support materials for specialized pharmacy systems
- Confer with management, supervisors and employees to identify training needs and changes in policies, procedures, regulations, and/or business technologies
- Test trainees to measure progress and evaluate effectiveness of training and frequently report on progress
- Participate in maintenance of corporate compliance and legal board of pharmacy inspection parameters
- Monitor methods used by employees for Guardian Rx and/or POS and make on the spot corrections when needed
- Assist employees with problems concerning how to perform specific tasks related to pharmacy systems
- Assist with staff training and implementation of processes related to accreditation, Continuous Quality Improvement, Performance Improvement projects, Quality Management, and compliance with accreditation standards
- Perform routine internal audits to monitor quality markers and reporting metrics to improve pharmacy quality and maintain accreditation compliance
- May serve as Performance Improvement Coordinator and participate in related meetings
- Perform other job-related duties as required
Requirements
- High School Diploma/GED required; some college coursework preferred
- PTCB (Pharmacy Technician Certification) required
- Minimum of 4 years of Pharmacy experience required
- Previous pharmacy system training experience preferred
- Must maintain current Pharmacy Technician Certification and State Registration (if applicable)
- Experience typing prescriptions required
- Working knowledge of desktop computers, including Windows applications
- Ability to type with speed and accuracy
- Scheduling experience for less than 20 employees
- Experience in managing inventories
- Ability to assess needs related to pharmacy practices and systems and training programs and materials to target these needs
- Knowledge of pharmacy accreditation and certification requirements such as ACHC and URAC Specialty Pharmacy Accreditation
- Must be detail oriented, be able to work independently, and must have solid self-motivation skills
- Ability to communicate effectively orally and in writing
- Excellent critical thinking and problem-solving skills
Benefits
- Remote with Travel Pay
- Competitive Salary AND an industry leading Health Benefits package
- Nationwide Blue Cross Blue Shield PPO with employee friendly plan design, including $850 individual annual medical deductible, $25 office visit copays, Low biweekly premiums
- Company paid basic life/AD&D, Short-term and Long-term disability insurance
- Rx, dental, vision, short-term disability, and FSA
- Employer-matched 401k Plan
- Industry Leading PTO Plan
- Comprehensive mental health and wellbeing resources
- Flexible work environment
- A positive, high energy work culture
- Opportunity for real career advancement
- Fantastic team members
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
pharmacy operationstraining project managementdocumentation developmentcomputer software competencereport preparationinternal auditsinventory managementtyping prescriptionsWindows applicationstraining program development
Soft skills
relationship managementcommunication skillscritical thinkingproblem-solvingdetail-orientedself-motivationindependent worktraining needs assessmentorganizational skillsperformance improvement
Certifications
High School Diploma/GEDPTCB (Pharmacy Technician Certification)State Registration (if applicable)
