Client Service Representative
Innovetive Petcare
Care Manager
Crossroads
full-time
Posted on:
Origin: • 🇺🇸 United States • Pennsylvania
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Connect with patients monthly to address needs and provide resources
- Connect and maintain relationships with community partners for patient resources
- Work closely with a dedicated team to provide exceptional patient care
- Participate in community awareness/engagement events to promote Crossroads, mission, principles, and approach to addiction treatment
- Work from primary clinic location and secondary locations as required; travel reimbursed for secondary travel
- Build and maintain individualized care plans and compliant documentation
- Support patients in accessing housing, food, and healthcare resources to improve outcomes
Requirements
- High School Diploma or GED required
- Experience in a fast-paced environment, servicing many clients (preferred)
- Experience in healthcare, addiction medicine, community health, care coordination (preferred)
- Experience with building individualized care plans (a plus)
- Knowledge of compliant documentation practices
- Lived Addiction experience (a plus)
- Ability to work scheduled hours including Saturdays and travel between primary and secondary work locations
