Innovetive Petcare

Client Service Representative

Innovetive Petcare

part-time

Posted on:

Location: North Carolina • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Welcome patients and families with warmth and professionalism
  • Answer and direct phone calls promptly while multitasking in a fast-paced environment
  • Support clients with appointment details, account updates, and general questions
  • Assist in resolving client concerns with empathy and efficiency
  • Partner closely with medical staff to ensure seamless care and communication

Requirements

  • High school diploma or GED required
  • Veterinary experience strongly preferred
  • Availability for rotating weekend evening shifts
  • Strong communication skills—both written and verbal
  • Ability to stay composed in high-stress situations
  • Comfortable sitting, standing, walking, and lifting up to 50 lbs
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