Horace Mann

Bodily Injury Claims Adjuster II

Horace Mann

full-time

Posted on:

Location: 🇺🇸 United States

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Salary

💰 $53,200 - $78,550 per year

Job Level

Mid-LevelSenior

About the role

  • Verify coverage, investigate, evaluate, and resolve Personal Injury Protection (PIP) and Medical Payments (MedPay) claims
  • Manage PIP and MedPay claims from start to finish, ensuring accuracy and fairness
  • Review and interpret medical records, bills, accident reports, and legal documents to determine coverage and compensability
  • Utilize knowledge of No-Fault/PIP laws, rules, and regulations to deliver sound claim outcomes
  • Navigate state regulations while working in a fast-paced, customer-focused environment
  • Provide timely and clear updates to all parties throughout the claims process
  • Assess accident facts, injuries, and medical bills for causation and appropriate resolution
  • Handle incidents involving litigation with guidance from leaders or peers
  • Leverage advanced claims knowledge to manage your own inventory and make sound decisions
  • Drive seamless service with attention to detail and accountability

Requirements

  • 3–5 years of bodily injury claims handling required
  • PIP/MedPay and Michigan No-Fault experience strongly preferred
  • High school diploma or GED required; bachelor’s degree preferred
  • Must maintain state-mandated adjuster licensure
  • Strong communication (written and verbal), leadership, and conflict resolution abilities
  • Detail-oriented, proactive, and able to manage a caseload independently while delivering excellent service
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