Maven Clinic

Therapist

• Provide virtual care and support to adult members via 40-minute video consults and asynchronous messaging around:
• Pregnancy, postpartum, peri-menopause, menopause
• Adoption, surrogacy, fertility, egg freezing, loss, return-to-work
• Anxiety, depression, personality disorder, bipolar disorder, etc.
• Balancing work-life and parent life
• Parent and family coaching
• Capture encounter summary documentation in our practice management system, MPractice
• Collaborate with Maven’s Care Delivery team to ensure member needs are met, including recommendations for in-person referrals and follow-ups
• Serve as an ambassador of Maven’s unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone

Psychologist, Canadian Certified Counsellor (CCC), Registered Psychotherapist

Consultant

• Provide virtual care and support to adult members via 15-minute video consults and asynchronous messaging around:
• The overall fertility journey, including fertility assessments treatments
• Possible reasons for infertility (PCOS, endometriosis, anovulation, male factor infertility)
• Questions to bring up to their in person REI, and answer general questions that member did not ask in-person REI
• General guidance about how to choose the right clinic for their needs
• Capture encounter summary documentation in our practice management system, MPractice
• Collaborate with Maven’s Care Delivery team to ensure member needs are met, including recommendations for in-person referrals and follow-ups
• Serve as an ambassador of Maven’s unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone

Consultant Gynaecologist – Subspecialist in Reproductive Medicine

Operations

• Own lifecycle operations & systems
• Lead end-to-end execution and optimization of lifecycle journeys across email, push, and in-app modal
• Act as the primary owner of Braze, including segmentation, personalization, QA, scheduling, and performance tracking
• Maintain lifecycle hygiene, orchestration logic, and system integrity across journeys
• Identify and implement opportunities for AI-driven personalization, automation, and journey optimization
• Manage intake across Product, Clinical, Marketing, and other stakeholders
• Own ticketing, prioritization, and execution workflows (e.g., Jira)
• Translate product features, launches, and clinical protocols into lifecycle strategies that drive adoption and behavior change
• Lead initiatives to improve activation, retention, re-engagement, and program enrollment
• Use analytics to identify performance gaps and opportunities
• Ensure quality and member experience excellence across all communications

Member Communications Operations Manager

Product Designer

• Design key maternity journeys and features end-to-end, using AI to compress timelines and explore more options faster.
• Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar) moving beyond static mockups.
• Design agentic, adaptive UX where AI anticipates member needs, communicates confidence, and connects people to human care at the right moment.
• Define how the system handles uncertainty, manages AI fallbacks, and maintains trust in high-stakes health contexts.
• Partner closely with Engineering, Product, Clinical, and Data to scope MVPs, shape model outputs into intuitive interfaces, and ship with momentum.
• Contribute scalable AI-powered patterns to our design system confidence indicators, human-AI handoffs, progressive disclosure of AI content.

Product Designer, Maternity Experience

Network Operations

• Own critical components of the provider lifecycle, driving readiness to see members on the platform, operational reliability, and scalable growth
• Identify bottlenecks and implement improvements that accelerate time-to-platform and strengthen provider engagement
• Leverage data to track lifecycle KPIs, surface trends, and inform decisions related to cost, availability, and retention
• Improve systems and workflows through automation and process design, reducing manual work and operational risk
• Partner cross-functionally to resolve complex issues and uphold compliance, governance, and quality standards for Maven providers
• Operate with a “no task too big or too small” mindset — owning work end-to-end, from hands-on execution (e.g., data entry, case resolution) to leading initiatives that improve processes, systems, and overall operational performance

Senior Associate, Provider Network Operations

• Help individuals improve movement and manage pain. They are often an important part of preventive care and rehabilitation
• Provide support to members via video consults and asynchronous messaging
• Collaborate with Maven’s Care Advocate team to ensure member needs are met, including recommendations for in-person referrals, follow-ups, etc.
• Serve as an ambassador of Maven’s unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone.

Physical Therapist, DPT

Product Marketing

• Own messaging, positioning, and storytelling for a defined product area
• Lead go-to-market plans for features and launches (with guidance)
• Build high-impact sales enablement and content
• Drive insight-informed strategy through research and analytics
• Partner cross-functionally to connect product, clinical outcomes, and revenue

Product Marketing Manager

Research Analyst

• Help design retrospective and prospective projects to evaluate Maven’s impact on health outcomes
• Quantitatively analyze data for projects assessing Maven’s influence on health outcomes using statistical analysis software (R preferred)
• Learn to extract insights on a diverse set of clinical and operational outcomes on our internal data platform in Looker / SQL
• Communicate results from research projects to a diverse audience including the scientific community, clients, and internal cross-functional teams
• Collaborate with the Product team on analyses and literature reviews to inform clinical strategy and product design
• Collaborate with the Marketing team on analyses to support market campaigns
• Work closely with Maven’s Directors, Clinical Research on research analyses and publications

Senior Clinical Research Analyst

• Provide virtual care and support to adult members via 20-minute video consults and asynchronous messaging around:
• Breastfeeding basics
• Establishing a good latch and making positional corrections for best success
• Understanding a normal experience
• Pumping
• Avoiding formula, combo feeding, and/or formula feeding
• Resources and actionable steps
• Capture encounter summary documentation in our practice management system, MPractice
• Collaborate with Maven’s Care Delivery team to ensure member needs are met, including recommendations for in-person referrals and follow-ups
• Serve as an ambassador of Maven’s unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone

International Board Certified Lactation Consultant

General Counsel

• Serve as the primary legal partner supporting product and engineering teams.
• Advise on product design, user flows, consent mechanisms, disclosures, marketing claims, and terms of use.
• Partner with teams to design and implement processes to identify legal risk and develop practical, business-aligned mitigation strategies.
• Support AI-enabled features and data-driven tools with a focus on responsible implementation and user trust.
• Advise on HIPAA and other applicable U.S. privacy frameworks, as well as global privacy considerations where relevant.
• Support the continued development, operationalization, and maintenance of the company’s privacy program.
• Advise on data use, vendor data practices, and third-party integrations to ensure appropriate protections are in place.
• Draft and maintain privacy-related documentation, including policies, internal training and guidance, and related contract terms.
• Collaborate with Security and Compliance partners to align on privacy and data governance practices.
• Advise on privacy and data security provisions in vendor, partner, and customer agreements, including data sharing agreements, BAAs, DPAs, and technology integration agreements.
• Manage engagements with external counterparts on data privacy matters.
• Work closely with Product, Engineering, Clinical, Marketing, and Operations teams to provide timely, actionable legal advice.
• Contribute to the development of scalable product review and documentation processes.
• Stay current on legal and industry developments relevant to digital health, privacy, and product innovation.

Senior Counsel, Product & Privacy

Analyst

• Help design rigorous retrospective and prospective analysis plans to evaluate Maven’s impact on health outcomes and ROI
• Quantitatively analyze data for projects assessing Maven’s influence on health outcomes, healthcare experience, and ROI using statistical analysis software
• Extract insights on a diverse set of clinical and operational outcomes on our internal data platform in Looker / SQL
• Participate in retrospective evaluations of Maven’s impact for existing clients, including analysis of healthcare claims and self-reported platform data, study design, and communication of results in Powerpoint and / or Word
• Collaborate with the Product team on analyses to inform clinical programming and product design
• Perform market research to help Maven build internal analytics capabilities or evaluate potential partnerships
• Collaborate with clinical operations to inform key operational decisions (e.g., cohort eligibility)

Clinical Outcomes Analyst

Director

• Develop and cultivate relationships with key healthcare practice and consultant leaders across national and regional consulting firms.
• Develop and implement a comprehensive partnership strategy to enhance the organization's market reach and influence.
• Collaborate with internal stakeholders to align partnership efforts with business objectives and goals.
• Lead, mentor and develop a team of consultant relation professionals
• Foster a high performance culture, ensuring team members have the necessary skills, resources and support to succeed
• Set clear goals, expectations and performance metrics for the team, conducting regular evaluations and providing constructive feedback
• Serve as the primary point of contact for all consultant relations.
• Maintain strong, ongoing relationships with existing partners and develop new relationships to expand our network.
• Conduct regular meetings, presentations, and training sessions with partners to ensure mutual understanding and alignment.
• Stay abreast of industry trends, market conditions, and competitive landscape.
• Provide insights and feedback to internal teams to inform product development, marketing strategies, and sales tactics.
• Monitor partner performance and develop strategies to optimize collaboration and outcomes.
• Work closely with sales, marketing, product development, and customer service teams to ensure cohesive and effective partnership initiatives.
• Facilitate communication and collaboration across departments to support partnership goals and objectives.
• Lead, mentor, and develop a team of professionals focused on consultant relations and partnerships.
• Establish key performance indicators (KPIs) to measure the success of partnership initiatives.
• Regularly report on partnership activities, outcomes, and opportunities to senior leadership.
• Utilize data-driven insights to refine and improve partnership strategies and tactics.

Director – Consultant Relations

iOS Engineer

• Work cross-functionally to drive the development of new features and products, ensuring they meet customer needs and adhere to Maven’s quality standards.
• Write well-crafted, well-tested, readable, and maintainable code.
• Develop Unit and UI automation tests to ensure robustness, covering edge cases, usability, and reliability.
• Make critical engineering decisions and constantly iterate based on feedback and collaboration with designers, product managers, and other specialists.
• Take a project and run with it – you’re a self-starter who doesn’t need micromanaging and thrives in an environment of empowerment.
• Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architectural principles.
• Mentor and guide junior engineers, helping to develop their technical skills and fostering a culture of continuous learning and improvement.

Senior iOS Engineer

Growth Marketing

• Develop and execute a comprehensive demand generation strategy.
• Partner with product marketing, sales, and customer success teams to ensure alignment across the buyer's journey and develop go-to-market strategies.
• Utilize data-driven insights to continuously optimize demand generation tactics.
• Lead the planning, development, and execution of integrated marketing campaigns across multiple distribution channels.
• Oversee end-to-end campaign execution, from strategy to creative development.
• Drive top-of-funnel and mid-funnel growth by developing high-quality lead generation programs.
• Collaborate with the marketing ops, rev ops, sales teams to optimize lead quality and routing.
• Track, analyze, and report on campaign performance, providing insights to leadership teams.

Director, Growth Marketing

Product Manager

• Own the care delivery product strategy by identifying and prioritizing high-impact opportunities across clinical workflows, virtual care, care coordination, and operational tooling, aligned with Maven’s company goals and AI-first roadmap.
• Set vision and investment direction for how care is delivered on the Maven platform, ensuring experiences scale across conditions, programs, and member lifecycles while maintaining clinical quality and human-centered care.
• Lead and mentor a team of Product Managers, supporting their growth while raising the bar on product thinking, execution, and impact across the care delivery domain.
• Partner deeply with cross-functional leaders in Clinical, Engineering, Data, Design, Operations, and Member Support to deliver integrated, end-to-end care experiences for members and clinicians.
• Define and own success metrics for care delivery, including clinical outcomes, operational efficiency, clinician experience, and member satisfaction, and ensure teams are delivering measurable impact against company OKRs.
• Use data, research, and insights, including clinical outcomes, product analytics, user research, and operational signals, to inform prioritization, tradeoffs, and roadmap decisions.
• Drive experimentation and innovation across both core workflows and new capabilities, including AI-enabled care orchestration, clinical decision support, and clinician-facing intelligence.
• Build for the long term, designing durable systems and platforms that support Maven’s growth, regulatory requirements, and evolving standards of care. Champion the clinician and member experience, ensuring care delivery tools reduce friction, preserve human connection, and enable teams to work at the top of their license. Advance product excellence at Maven, contributing to product best practices, operating models, and cross-team alignment.