Maven Clinic

iOS Engineer

• Work cross-functionally to drive the development of new features and products, ensuring they meet customer needs and adhere to Maven’s quality standards.
• Write well-crafted, well-tested, readable, and maintainable code.
• Develop Unit and UI automation tests to ensure robustness, covering edge cases, usability, and reliability.
• Make critical engineering decisions and constantly iterate based on feedback and collaboration with designers, product managers, and other specialists.
• Take a project and run with it – you’re a self-starter who doesn’t need micromanaging and thrives in an environment of empowerment.
• Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architectural principles.
• Mentor and guide junior engineers, helping to develop their technical skills and fostering a culture of continuous learning and improvement.

Senior iOS Engineer

Growth Marketing

• Develop and execute a comprehensive demand generation strategy.
• Partner with product marketing, sales, and customer success teams to ensure alignment across the buyer's journey and develop go-to-market strategies.
• Utilize data-driven insights to continuously optimize demand generation tactics.
• Lead the planning, development, and execution of integrated marketing campaigns across multiple distribution channels.
• Oversee end-to-end campaign execution, from strategy to creative development.
• Drive top-of-funnel and mid-funnel growth by developing high-quality lead generation programs.
• Collaborate with the marketing ops, rev ops, sales teams to optimize lead quality and routing.
• Track, analyze, and report on campaign performance, providing insights to leadership teams.

Director, Growth Marketing

Product Manager

• Own the care delivery product strategy by identifying and prioritizing high-impact opportunities across clinical workflows, virtual care, care coordination, and operational tooling, aligned with Maven’s company goals and AI-first roadmap.
• Set vision and investment direction for how care is delivered on the Maven platform, ensuring experiences scale across conditions, programs, and member lifecycles while maintaining clinical quality and human-centered care.
• Lead and mentor a team of Product Managers, supporting their growth while raising the bar on product thinking, execution, and impact across the care delivery domain.
• Partner deeply with cross-functional leaders in Clinical, Engineering, Data, Design, Operations, and Member Support to deliver integrated, end-to-end care experiences for members and clinicians.
• Define and own success metrics for care delivery, including clinical outcomes, operational efficiency, clinician experience, and member satisfaction, and ensure teams are delivering measurable impact against company OKRs.
• Use data, research, and insights, including clinical outcomes, product analytics, user research, and operational signals, to inform prioritization, tradeoffs, and roadmap decisions.
• Drive experimentation and innovation across both core workflows and new capabilities, including AI-enabled care orchestration, clinical decision support, and clinician-facing intelligence.
• Build for the long term, designing durable systems and platforms that support Maven’s growth, regulatory requirements, and evolving standards of care. Champion the clinician and member experience, ensuring care delivery tools reduce friction, preserve human connection, and enable teams to work at the top of their license. Advance product excellence at Maven, contributing to product best practices, operating models, and cross-team alignment.

Group Product Manager – Care Delivery

Brand Designer

• Redefine and elevate Maven’s brand identity while building scalable systems that support growth across consumer and enterprise channels.
• Lead the strategic evolution of our brand identity, proactively identifying opportunities to refine and enhance our visual language.
• Build upon and refine our brand guidelines, establishing sophisticated and scalable visual systems that ensure consistency and impact across all project types.
• Conceptualize and design visually stunning and high-converting materials across all digital channels, including paid social, display advertising, email marketing, web, landing pages, and video.
• Act as a strategic partner to cross-functional teams, fostering a collaborative design process.
• Uphold the highest standards of brand consistency across all projects, ensuring that every touchpoint reflects our brand vision and values.

Senior Brand Designer

Manager

• Lead new provider contracting efforts for Maven’s fertility clinic network and ancillary service providers, including negotiating commercial terms, fee schedules, and contract language, in partnership with Legal and Compliance.
• Own the renewal process for existing fertility clinic and ancillary provider agreements, proactively managing timelines, renegotiating rates and terms as needed, and ensuring continuity of network coverage.
• Manage fee schedule development, updates, and maintenance, ensuring rates are competitive and aligned with market benchmarks.
• Partner with Network Strategy and Clinical teams to assess network needs and support strategic expansion or optimization initiatives.
• Maintain accurate documentation and tracking of contracts, amendments, and fee schedules, ensuring compliance with internal governance processes and audit requirements.
• Identify opportunities for process improvement, standardization, and scalability within network contracting and renewal workflows.
• Monitor industry trends and market dynamics within fertility care and ancillary services to inform negotiation strategies and network planning.

Fertility Network Contracting Manager

Product Analyst

• Partner with stakeholders across Product, Engineering, and Operations teams to define success metrics, analyze trends, and provide actionable recommendations
• Lead the design and development of scalable data structures from both internal and 3rd party sources for use in analysis and reporting (primarily using SQL and Python)
• Identify areas for improvement and optimization through experimentation and statistical analysis
• Drive operational efficiency by identifying areas for process improvement and recommending highly scalable solutions
• Effectively communicate insights to stakeholders across Maven, highlighting opportunities to better serve our members
• Mentor and guide mid-level analysts, providing guidance to team members on best practices, coding standards, and design principles

Senior Product Analyst

Systems Engineer

• Own the end-to-end architecture for Maven’s enterprise systems, ensuring scalability, performance, and strong security fundamentals across all platforms.
• Partner with Security to design and maintain robust IAM, device compliance, and access governance architectures.
• Develop technical standards, reference architectures, and design patterns that guide the implementation of internal tools and integrations.
• Evaluate new enterprise technologies, conduct technical assessments, and recommend solutions that align with long-term infrastructure and operational goals.
• Architect and oversee integrations between SaaS applications, internal systems, and data platforms, ensuring reliability and data integrity.
• Collaborate with Product, IT, and Engineering teams to define technical requirements, validate solution designs, and support high-quality delivery.
• Lead deep-dive analyses to identify root causes of system inefficiencies, and propose scalable solutions to eliminate manual workflows or technical debt.
• Implement automation frameworks to improve provisioning, configuration management, lifecycle management, and endpoint operations.
• Maintain architectural documentation including system diagrams, data flow models, configuration standards, and API specifications.
• Support incident response and troubleshooting efforts as a senior escalation point for complex technical issues across enterprise systems.
• Manage project lifecycles from discovery to implementation, ensuring deliverables are met

Enterprise Systems Architect – Enterprise Technology

Solutions Engineer

• Design, build, and maintain integrations between enterprise SaaS systems, internal tools, identity platforms, and data services.
• Develop workflows, automation, and orchestration logic to streamline processes such as user lifecycle management, access provisioning, data synchronization, and operational workflows.
• Evaluate integration approaches (API-based, event-driven, middleware, automation platforms, ETL/ELT) and select the right solution based on requirements for reliability, performance, and security.
• Partner with cross-functional stakeholders to gather requirements, document system interactions, and translate business needs into technical designs.
• Troubleshoot integration failures, performance bottlenecks, and data inconsistencies, driving root-cause analysis and long-term fixes.
• Create and maintain detailed documentation, including sequence diagrams, data flow diagrams, integration runbooks, and error-handling frameworks.
• Work closely with Security to ensure integrations follow best practices for authentication, authorization, data minimization, and auditability.
• Identify opportunities to reduce manual work through automation, standardization, and integration of existing platforms.
• Contribute to the integration architecture strategy, helping evolve the enterprise technology stack and guide future platform decisions.
• Work on IT team initiatives and provide level 2 support for our users

Senior Integrations Engineer

• Build Maven’s ability to drive sales through payer channels through strategic and analytic support to identify potential clients for all Maven programs and build a business case for them.
• Lead end‑to‑end outcome evaluations for payer clients, designing robust methodologies and performing hands‑on analyses of medical and pharmacy claims, eligibility files and Maven platform data.
• Mine relevant data sources (e.g., medical claims, self-reported data, etc.) with direct data exploration and manipulation primarily in SQL / Looker
• Own technical and clinical relationships with payer stakeholders, serving as their primary point of contact for study design, data sharing, results interpretation and ongoing analytic support.
• Work with partners to marry self-reported and Maven platform data with medical claims to create rich reporting and manage the operational scaling of these reports to thousands of downstream employer clients.

Senior Manager, Clinical Outcomes

• Support the strategy, execution, and continuous improvement of Maven’s claims and reimbursement processes
• Partner closely with Product, Engineering, Operations, Finance, and external partners
• Translate complex operational and regulatory requirements into clear product requirements
• Drive experimentation plans and new learnings for member engagement and qualitative outcomes

Associate Product Manager, Claims Processes

• Identify key product opportunities and act as the primary driver for vision, strategy, and investment for content & community, in alignment with the broader organization and company goals
• Lead, support, and partner with your pod and cross-functional partners to build a best-in-class experience for Maven members
• Define, track, and deliver on core product success measures, pod KPIs, and hypotheses to support company OKRs
• Use data and insights, including product analytics, market research, user research, and business needs, to inform product work and prioritization
• Drive experimentation plans and new learnings across 0-1 and .1-1 spaces, like support groups, forums, homepage, and content discovery & interaction
• Build for the long term - design and deliver features and systems that scale to support our business’ growth
• Become an expert in the members’ experiences, becoming a champion of their needs and journey within the experience, driving member engagement and qualitative outcomes throughout a member’s journey
• Mentor and support broader product team and improve on product best practices at Maven

Senior Product Manager, Eligibility & Payer Data Integration

QA Engineer

• Develop and implement comprehensive payment accuracy QA policies, procedures, and tracking mechanisms to ensure a "gold standard" for payment integrity.
• Oversee the execution of quality assurance audits on payment transactions, evolving the process from manual sampling to scalable and data-driven, risk-based auditing.
• Act as the primary point of contact and subject matter expert for all external client audits; manage the end-to-end audit lifecycle, from initial data requests to the presentation of findings, ensuring Maven’s internal administrative excellence is clearly demonstrated.
• Lead cross-functional discussions to categorize findings and conduct deep-dive root cause analyses, ensuring that errors are not just identified but structurally prevented.
• Collaborate cross-functionally to implement corrective action plans and hold partners accountable to performance SLAs.
• Serve as the business owner for payment integrity tools; partner with Product/Engineering to design application enhancements and automated fail-safes.
• Recruit, onboard, and manage a team of Payments Integrity & QA analysts, fostering a culture of high attention to detail and continuous operational improvement.

Manager, Payments Integrity – QA

Customer Success Manager

• Lead a portfolio of large employer clients and be the face of Maven for all client-related needs
• Maintain high level of client engagement, satisfaction and loyalty
• Collaborate with client leadership, broker and consultant partners, and other internal and external stakeholders
• Serve as the primary point of contact collaborating with cross-functional teams
• Consult clients on ways to better support their working parents
• Convert clients into Maven advocates
• Manage client issues and escalations
• Provide strategic analysis of member engagement performance and program metrics
• Own communications to meet mutually agreed upon goals
• Serve as the voice of the client internally
• Identify and address root causes of challenges

Senior Client Success Manager

• Conduct complex, data-driven quality assurance audits on internal payment transactions to ensure 100% adherence to Maven’s policies and regulatory requirements.
• Support external client audits; gathering requested documentation, validating data accuracy, and ensuring all evidence is prepared to present to clients or auditors.
• Go beyond identifying errors by performing deep-dive investigations into why payment discrepancies occur, whether due to system logic, configuration gaps, or manual processing errors.
• Track audit findings and translate raw data into actionable insights and dashboards that highlight trends for the broader Operations and Product/Engineering teams.
• Identify "friction points" in the internal payment workflow and propose specific system or procedural improvements to move from detection to prevention.

Senior Analyst, Payments Integrity, QA

• Perform routine quality assurance audits on internal payment transactions to verify adherence to company policies and regulatory standards.
• Assist in the preparation of documentation for external client audits, ensuring all requested data is validated and organized for presentation.
• Use analytics tools to identify payment discrepancies and surface potential errors for further investigation.
• Assist with investigating why payment errors occur, such as system logic gaps or manual processing mistakes.
• Maintain tracking logs of audit findings and help update dashboards that highlight accuracy trends for Operations and Product/Engineering teams.
• Identify bottlenecks or 'friction points' in the daily payment workflow and suggest simple procedural updates to improve efficiency.