Maven Clinic

Consultant

• Provide virtual care and support to adult members via 20-minute video consults and asynchronous messaging around:
• Breastfeeding basics
• Establishing a good latch and making positional corrections for best success
• Understanding a normal experience
• Pumping
• Avoiding formula, combo feeding, and/or formula feeding
• Resources and actionable steps
• Capture encounter summary documentation in our practice management system, MPractice
• Collaborate with Maven’s Care Delivery team to ensure member needs are met, including recommendations for in-person referrals and follow-ups
• Serve as an ambassador of Maven’s unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone

International Board Certified Lactation Consultant

General Counsel

• Serve as the primary legal partner supporting product and engineering teams.
• Advise on product design, user flows, consent mechanisms, disclosures, marketing claims, and terms of use.
• Partner with teams to design and implement processes to identify legal risk and develop practical, business-aligned mitigation strategies.
• Support AI-enabled features and data-driven tools with a focus on responsible implementation and user trust.
• Advise on HIPAA and other applicable U.S. privacy frameworks, as well as global privacy considerations where relevant.
• Support the continued development, operationalization, and maintenance of the company’s privacy program.
• Advise on data use, vendor data practices, and third-party integrations to ensure appropriate protections are in place.
• Draft and maintain privacy-related documentation, including policies, internal training and guidance, and related contract terms.
• Collaborate with Security and Compliance partners to align on privacy and data governance practices.
• Advise on privacy and data security provisions in vendor, partner, and customer agreements, including data sharing agreements, BAAs, DPAs, and technology integration agreements.
• Manage engagements with external counterparts on data privacy matters.
• Work closely with Product, Engineering, Clinical, Marketing, and Operations teams to provide timely, actionable legal advice.
• Contribute to the development of scalable product review and documentation processes.
• Stay current on legal and industry developments relevant to digital health, privacy, and product innovation.

Senior Counsel, Product & Privacy

Analyst

• Help design rigorous retrospective and prospective analysis plans to evaluate Maven’s impact on health outcomes and ROI
• Quantitatively analyze data for projects assessing Maven’s influence on health outcomes, healthcare experience, and ROI using statistical analysis software
• Extract insights on a diverse set of clinical and operational outcomes on our internal data platform in Looker / SQL
• Participate in retrospective evaluations of Maven’s impact for existing clients, including analysis of healthcare claims and self-reported platform data, study design, and communication of results in Powerpoint and / or Word
• Collaborate with the Product team on analyses to inform clinical programming and product design
• Perform market research to help Maven build internal analytics capabilities or evaluate potential partnerships
• Collaborate with clinical operations to inform key operational decisions (e.g., cohort eligibility)

Clinical Outcomes Analyst

Director

• Develop and cultivate relationships with key healthcare practice and consultant leaders across national and regional consulting firms.
• Develop and implement a comprehensive partnership strategy to enhance the organization's market reach and influence.
• Collaborate with internal stakeholders to align partnership efforts with business objectives and goals.
• Lead, mentor and develop a team of consultant relation professionals
• Foster a high performance culture, ensuring team members have the necessary skills, resources and support to succeed
• Set clear goals, expectations and performance metrics for the team, conducting regular evaluations and providing constructive feedback
• Serve as the primary point of contact for all consultant relations.
• Maintain strong, ongoing relationships with existing partners and develop new relationships to expand our network.
• Conduct regular meetings, presentations, and training sessions with partners to ensure mutual understanding and alignment.
• Stay abreast of industry trends, market conditions, and competitive landscape.
• Provide insights and feedback to internal teams to inform product development, marketing strategies, and sales tactics.
• Monitor partner performance and develop strategies to optimize collaboration and outcomes.
• Work closely with sales, marketing, product development, and customer service teams to ensure cohesive and effective partnership initiatives.
• Facilitate communication and collaboration across departments to support partnership goals and objectives.
• Lead, mentor, and develop a team of professionals focused on consultant relations and partnerships.
• Establish key performance indicators (KPIs) to measure the success of partnership initiatives.
• Regularly report on partnership activities, outcomes, and opportunities to senior leadership.
• Utilize data-driven insights to refine and improve partnership strategies and tactics.

Director – Consultant Relations

iOS Engineer

• Work cross-functionally to drive the development of new features and products, ensuring they meet customer needs and adhere to Maven’s quality standards.
• Write well-crafted, well-tested, readable, and maintainable code.
• Develop Unit and UI automation tests to ensure robustness, covering edge cases, usability, and reliability.
• Make critical engineering decisions and constantly iterate based on feedback and collaboration with designers, product managers, and other specialists.
• Take a project and run with it – you’re a self-starter who doesn’t need micromanaging and thrives in an environment of empowerment.
• Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architectural principles.
• Mentor and guide junior engineers, helping to develop their technical skills and fostering a culture of continuous learning and improvement.

Senior iOS Engineer

Growth Marketing

• Develop and execute a comprehensive demand generation strategy.
• Partner with product marketing, sales, and customer success teams to ensure alignment across the buyer's journey and develop go-to-market strategies.
• Utilize data-driven insights to continuously optimize demand generation tactics.
• Lead the planning, development, and execution of integrated marketing campaigns across multiple distribution channels.
• Oversee end-to-end campaign execution, from strategy to creative development.
• Drive top-of-funnel and mid-funnel growth by developing high-quality lead generation programs.
• Collaborate with the marketing ops, rev ops, sales teams to optimize lead quality and routing.
• Track, analyze, and report on campaign performance, providing insights to leadership teams.

Director, Growth Marketing

Product Manager

• Own the care delivery product strategy by identifying and prioritizing high-impact opportunities across clinical workflows, virtual care, care coordination, and operational tooling, aligned with Maven’s company goals and AI-first roadmap.
• Set vision and investment direction for how care is delivered on the Maven platform, ensuring experiences scale across conditions, programs, and member lifecycles while maintaining clinical quality and human-centered care.
• Lead and mentor a team of Product Managers, supporting their growth while raising the bar on product thinking, execution, and impact across the care delivery domain.
• Partner deeply with cross-functional leaders in Clinical, Engineering, Data, Design, Operations, and Member Support to deliver integrated, end-to-end care experiences for members and clinicians.
• Define and own success metrics for care delivery, including clinical outcomes, operational efficiency, clinician experience, and member satisfaction, and ensure teams are delivering measurable impact against company OKRs.
• Use data, research, and insights, including clinical outcomes, product analytics, user research, and operational signals, to inform prioritization, tradeoffs, and roadmap decisions.
• Drive experimentation and innovation across both core workflows and new capabilities, including AI-enabled care orchestration, clinical decision support, and clinician-facing intelligence.
• Build for the long term, designing durable systems and platforms that support Maven’s growth, regulatory requirements, and evolving standards of care. Champion the clinician and member experience, ensuring care delivery tools reduce friction, preserve human connection, and enable teams to work at the top of their license. Advance product excellence at Maven, contributing to product best practices, operating models, and cross-team alignment.

Group Product Manager – Care Delivery

Brand Designer

• Redefine and elevate Maven’s brand identity while building scalable systems that support growth across consumer and enterprise channels.
• Lead the strategic evolution of our brand identity, proactively identifying opportunities to refine and enhance our visual language.
• Build upon and refine our brand guidelines, establishing sophisticated and scalable visual systems that ensure consistency and impact across all project types.
• Conceptualize and design visually stunning and high-converting materials across all digital channels, including paid social, display advertising, email marketing, web, landing pages, and video.
• Act as a strategic partner to cross-functional teams, fostering a collaborative design process.
• Uphold the highest standards of brand consistency across all projects, ensuring that every touchpoint reflects our brand vision and values.

Senior Brand Designer

Manager

• Lead new provider contracting efforts for Maven’s fertility clinic network and ancillary service providers, including negotiating commercial terms, fee schedules, and contract language, in partnership with Legal and Compliance.
• Own the renewal process for existing fertility clinic and ancillary provider agreements, proactively managing timelines, renegotiating rates and terms as needed, and ensuring continuity of network coverage.
• Manage fee schedule development, updates, and maintenance, ensuring rates are competitive and aligned with market benchmarks.
• Partner with Network Strategy and Clinical teams to assess network needs and support strategic expansion or optimization initiatives.
• Maintain accurate documentation and tracking of contracts, amendments, and fee schedules, ensuring compliance with internal governance processes and audit requirements.
• Identify opportunities for process improvement, standardization, and scalability within network contracting and renewal workflows.
• Monitor industry trends and market dynamics within fertility care and ancillary services to inform negotiation strategies and network planning.

Fertility Network Contracting Manager

Product Analyst

• Partner with stakeholders across Product, Engineering, and Operations teams to define success metrics, analyze trends, and provide actionable recommendations
• Lead the design and development of scalable data structures from both internal and 3rd party sources for use in analysis and reporting (primarily using SQL and Python)
• Identify areas for improvement and optimization through experimentation and statistical analysis
• Drive operational efficiency by identifying areas for process improvement and recommending highly scalable solutions
• Effectively communicate insights to stakeholders across Maven, highlighting opportunities to better serve our members
• Mentor and guide mid-level analysts, providing guidance to team members on best practices, coding standards, and design principles

Senior Product Analyst

Systems Engineer

• Own the end-to-end architecture for Maven’s enterprise systems, ensuring scalability, performance, and strong security fundamentals across all platforms.
• Partner with Security to design and maintain robust IAM, device compliance, and access governance architectures.
• Develop technical standards, reference architectures, and design patterns that guide the implementation of internal tools and integrations.
• Evaluate new enterprise technologies, conduct technical assessments, and recommend solutions that align with long-term infrastructure and operational goals.
• Architect and oversee integrations between SaaS applications, internal systems, and data platforms, ensuring reliability and data integrity.
• Collaborate with Product, IT, and Engineering teams to define technical requirements, validate solution designs, and support high-quality delivery.
• Lead deep-dive analyses to identify root causes of system inefficiencies, and propose scalable solutions to eliminate manual workflows or technical debt.
• Implement automation frameworks to improve provisioning, configuration management, lifecycle management, and endpoint operations.
• Maintain architectural documentation including system diagrams, data flow models, configuration standards, and API specifications.
• Support incident response and troubleshooting efforts as a senior escalation point for complex technical issues across enterprise systems.
• Manage project lifecycles from discovery to implementation, ensuring deliverables are met

Enterprise Systems Architect – Enterprise Technology

Solutions Engineer

• Design, build, and maintain integrations between enterprise SaaS systems, internal tools, identity platforms, and data services.
• Develop workflows, automation, and orchestration logic to streamline processes such as user lifecycle management, access provisioning, data synchronization, and operational workflows.
• Evaluate integration approaches (API-based, event-driven, middleware, automation platforms, ETL/ELT) and select the right solution based on requirements for reliability, performance, and security.
• Partner with cross-functional stakeholders to gather requirements, document system interactions, and translate business needs into technical designs.
• Troubleshoot integration failures, performance bottlenecks, and data inconsistencies, driving root-cause analysis and long-term fixes.
• Create and maintain detailed documentation, including sequence diagrams, data flow diagrams, integration runbooks, and error-handling frameworks.
• Work closely with Security to ensure integrations follow best practices for authentication, authorization, data minimization, and auditability.
• Identify opportunities to reduce manual work through automation, standardization, and integration of existing platforms.
• Contribute to the integration architecture strategy, helping evolve the enterprise technology stack and guide future platform decisions.
• Work on IT team initiatives and provide level 2 support for our users

Senior Integrations Engineer

• Build Maven’s ability to drive sales through payer channels through strategic and analytic support to identify potential clients for all Maven programs and build a business case for them.
• Lead end‑to‑end outcome evaluations for payer clients, designing robust methodologies and performing hands‑on analyses of medical and pharmacy claims, eligibility files and Maven platform data.
• Mine relevant data sources (e.g., medical claims, self-reported data, etc.) with direct data exploration and manipulation primarily in SQL / Looker
• Own technical and clinical relationships with payer stakeholders, serving as their primary point of contact for study design, data sharing, results interpretation and ongoing analytic support.
• Work with partners to marry self-reported and Maven platform data with medical claims to create rich reporting and manage the operational scaling of these reports to thousands of downstream employer clients.

Senior Manager, Clinical Outcomes

• Support the strategy, execution, and continuous improvement of Maven’s claims and reimbursement processes
• Partner closely with Product, Engineering, Operations, Finance, and external partners
• Translate complex operational and regulatory requirements into clear product requirements
• Drive experimentation plans and new learnings for member engagement and qualitative outcomes

Associate Product Manager, Claims Processes

• Identify key product opportunities and act as the primary driver for vision, strategy, and investment for content & community, in alignment with the broader organization and company goals
• Lead, support, and partner with your pod and cross-functional partners to build a best-in-class experience for Maven members
• Define, track, and deliver on core product success measures, pod KPIs, and hypotheses to support company OKRs
• Use data and insights, including product analytics, market research, user research, and business needs, to inform product work and prioritization
• Drive experimentation plans and new learnings across 0-1 and .1-1 spaces, like support groups, forums, homepage, and content discovery & interaction
• Build for the long term - design and deliver features and systems that scale to support our business’ growth
• Become an expert in the members’ experiences, becoming a champion of their needs and journey within the experience, driving member engagement and qualitative outcomes throughout a member’s journey
• Mentor and support broader product team and improve on product best practices at Maven