Mattos Filho

Executive Assistant

• Assist lawyers with administrative tasks.
• Organize meetings.
• Prepare expense reports, submit reimbursement requests, and control expenses.
• Call screening and telephone support.
• Serve internal and external clients.
• Manage documents and correspondence.

Executive Assistant I

General Counsel

• Practice involving a wide range of civil and civil procedure matters, interfacing with key market players, with emphasis on the real estate and financial sectors;
• Drafting a broad variety of court pleadings, memoranda, and legal opinions;
• Participating in hearings, meetings with judges and appellate court judges, and delivering oral arguments.

Mid-level Attorney, Litigation & Arbitration

Marketing

• Act as the focal point for internal clients (partners and teams) in defining and aligning the firm's ranking strategies;
• Complete forms for legal rankings and awards;
• Send forms to practice groups at the start of research windows and manage the entire submission cycle;
• Review and edit completed forms, offering strategic recommendations and ensuring institutional alignment;
• Manage the *referees* database, including organization, updates and follow-up;
• Support and participate in interviews with legal directories, coordinating schedules when necessary;
• Analyze results published by ranking institutions and award organizations;
• Maintain relationships with institutions responsible for rankings and awards, identifying new products and solutions;
• Lead the firm's participation in various legal awards, from submissions through tracking results;
• Update ranking and award outcomes in institutional and communications materials.

Marketing Analyst (Mid-Level)

• Assessorar advogados e sócios com demandas administrativas;
• Organização de reuniões;
• Prestação de contas, solicitação de reembolso e controle de despesas;
• Triagem e atendimento telefônico;
• Atendimento de clientes internos e externos;
• Gerenciamento de documentos e correspondências.

Assistente Executivo II

Administrative Assistant

• Respond to technical support requests and resolve IT issues quickly and with excellence;
• Perform installation, updating and maintenance of systems, applications and equipment;
• Document and categorize tickets and incidents;
• Support mid-level and senior Service Desk analysts with specific tasks.

Service Desk Administrative Assistant

Customer Support

• Prepare estimates and conduct negotiations with event requesters and the Food & Beverage (F&B) supplier.
• Prepare service orders (SOs) and forward requests to the relevant departments.
• Check that lunches, breakfasts and coffee breaks served in meeting rooms meet the established standards.
• Conduct operational alignments with the Food & Beverage supplier to ensure continuous improvement of service delivery.
• Review the Food & Beverage supplier’s financial reports, ensuring the accuracy of the information.
• Validate office restaurant menus in partnership with the Maître and the Food & Beverage supplier.
• Support vacation scheduling for the pantry/cafeteria team, including requesting guidelines from Human Resources and communicating them to waitstaff.
• Manage pantry/cafeteria uniform usage, controlling replacement and laundering needs and coordinating with suppliers.
• Handle various vendor interactions for the area, such as seamstress, laundry, beverage supplier and other partners, monitoring requests, deadlines and service quality.
• Place and manage pantry/cafeteria orders with the Purchasing department, ensuring deliveries match the orders placed.
• Support monitoring of pantry/cafeteria and Customer Service processes, verifying compliance with defined standards and flagging deviations or opportunities for improvement.
• Support Customer Service projects, contributing to the organization, execution and follow-up of planned activities.
• Review and update area policies under the guidance of leadership.
• Update pantry/cafeteria and Customer Service procedure manuals as needed.

Mid-level Customer Service Analyst

• Coordinate and mentor interns, legal assistants and junior attorneys, organizing routines and supervising the execution of tasks;
• Handle complex cases, proposing legal strategies and solutions aligned with the client’s interests;
• Represent and defend clients’ interests at all instances, conducting critical analysis of facts and evidence (documentary and oral);
• Conduct legal research and draft procedural pleadings and documents in general (complaints, answers, motions, briefs and appeals), as well as monitor case progress and attend hearings;
• Review work produced by more junior team members;
• Support management in client communication and in monitoring the procedural flow of cases under their responsibility.