Matter of Health l CQC Registered

Senior Operations Manager, Health and Fitness

Matter of Health l CQC Registered

full-time

Posted on:

Origin:  • 🇵🇭 Philippines

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Salary

💰 $2,500 per month

Job Level

Senior

Tech Stack

ChefSQL

About the role

  • Handle customer and chef operations: inbox/WhatsApp, onboarding, de-escalate issues, keep updates crisp
  • Manage recruitment flow: source, screen, schedule trials, onboard chefs and staff
  • Billing & finance admin: invoice runs, refunds/credits, weekly reconciliation
  • Maintain and create simple n8n/Zapier flows
  • Compliance admin: NDAs, contractor packs, KYC/IDs, background checks, sales tax management, tidy files
  • Process building: create SOPs and improve company-wide processes

Requirements

  • 5–8 years in operations, including team lead experience
  • Confident with Xero/Zoho CRM (or similar)
  • Experience running recruitment and operations pipelines end-to-end
  • Comfortable with technology and automations
  • Able to communicate clearly, stay calm, and get hands dirty
  • Nice to have: health/nutrition, hospitality or staffing background; Looker Studio, Xero, basic SQL/Apps Script
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