Mass General Brigham

Operations

• Serve as a liaison across departments, teams, and external partners
• Coordinate patient screening, consent, enrollment, and transfer into the Home Hospital program
• Provide onsite operational support: manage supplies, equipment, scheduling, and day-of admission logistics
• Assist with arranging vendor services such as meal delivery, infusion services, or home health support
• Conduct face-to-face interactions and telephonic outreach with patients and families as needed
• Track and report daily census and other operational metrics
• Conduct safety and criteria screenings and assist with patient consenting
• Support compliance with regulatory, quality, and patient safety standards
• Maintain supply levels, organize materials, and build supply kits for admission
• Collaborate with administrative managers across Home Hospital sites

Operations Coordinator

Manager

• Collaborate with the interdisciplinary care team to support program enhancements
• Develop, update, and implement individualized, enrollee-centered care plans
• Conduct outreach, assessments, and home visits
• Monitor enrollees’ clinical status for early signs of deterioration
• Provide health education, coaching, and routine engagement to assigned enrollees
• Utilize electronic medical record systems to accurately document interventions and care plans
• Serve as a clinical resource and lead interdisciplinary care team member
• Perform additional duties as assigned by supervisors

Clinical Care Manager, Nurse

• Collaborate with interdisciplinary care teams—including primary care providers, specialists, LTSC, and GSSC—to support program enhancements, process improvements, and comprehensive care coordination.
• Participate actively in interdisciplinary care team meetings and establish consistent communication and reporting with providers and enrollees to review status, progress, and address challenging situations.
• Develop, update, and implement individualized, enrollee-centered care plans in partnership with enrollees and the care team, incorporating self-care, shared decision-making, and behavioral health considerations.
• Conduct outreach, assessments, and home visits via telephonic, electronic, or in-person methods to evaluate clinical status, identify needs, and provide ongoing community-based care management or referrals as appropriate.

Care Coordinator, Case Manager – Dual Eligible Special Needs Plan

Communications

• Develop and oversee strategic internal communications content
• Manage a wide range of internal communications materials
• Ensure message consistency across role groups
• Build relationships and conduct interviews with development leadership
• Serve as a subject matter expert on grammar, style, and communications strategy
• Lead planning for annual communications needs
• Participate in the collection, analysis, and reporting of communications metrics
• Undertake other duties as assigned to support the Development Office

Director of Development, Internal Communications

Data Scientist

• Interact with patients and learn medical concepts
• Support management and operations of clinical research projects
• Maintain and retrieve study data
• Collaborate with study coordinating centers

Clinical Data Manager

Therapist

• Provide physical therapy services to patients in their place of residence who have physical impairments, functional limitations or disabilities resulting from injury, disease or other causes
• Collaborate with patient, family, physician and other allied health professionals to identify patient needs and coordinate services to meet those needs
• Develop a plan of care that is patient and family focused, and institutes standardized interventions for goal-oriented outcomes
• Daily documentation is accurate and timely
• Application of standard treatment procedures
• Teaching is provided to patients and caregivers

Physical Therapist – Home Care

• Conduct assessments of patients' physical, mental, and developmental abilities.
• Develop individualized treatment plans based on assessments.
• Implement and monitor treatment plans, adjusting as needed.
• Provide education to patients and their families about therapeutic activities and exercises they can do at home.
• Collaborate with other healthcare professionals to provide comprehensive care.
• Maintain accurate and up-to-date patient records and progress notes.
• Attend staff meetings, continuing education programs, and professional development activities to stay current with new techniques and best practices.