Contracts and Operations Manager
Coloplast
Assistant Manager, Cards Operations
Mashreq
full-time
Posted on:
Location Type: Office
Location: 🇪🇬 Egypt
Visit company websiteJob Level
SeniorLead
About the role
- Assist in overseeing the end-to-end operational delivery, shared services and mailing room of card products and services.
- Ensure efficient, secure, and compliant management of the card lifecycle.
- Support planning and execution of card processes including new card issuance, activation, re-issuance, and deactivation.
- Supervise and train a team of cards operations specialists to optimize performance and foster professional development.
- Assist in overseeing relationships with key vendors and partners, including card processors, personalization bureaus, and fraud management service providers.
- Ensure strict adherence to internal policies, Visa, MasterCard, and Meeza card scheme regulations and all relevant financial compliance standards.
Requirements
- Minimum of 7 years of experience in cards operations.
- Proven experience in a supervisory or team lead position is required.
- Exceptional problem-solving, organizational, and communication skills.
- Ability to manage multiple tasks simultaneously in a high-pressure environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
card lifecycle managementnew card issuancecard activationcard re-issuancecard deactivationvendor managementfraud managementfinancial compliance
Soft skills
problem-solvingorganizational skillscommunication skillsteam leadershipperformance optimization
