MarketStar

Order Operations Specialist

MarketStar

full-time

Posted on:

Location Type: Hybrid

Location: Dublin • 🇮🇪 Ireland

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Salary

💰 €55,000 per year

Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Accurately and efficiently process customer orders for Chrome products and services, validating all necessary information (Order Processing and Validation)
  • Coordinate with sales, inventory, and other teams to ensure timely and accurate order fulfillment (Order Fulfillment Coordination)
  • Respond to customer inquiries and resolve issues related to orders, billing, and product delivery
  • Maintain accurate records of order transactions and update customer information in internal systems
  • Leverage CRM (Salesforce) and ERP (Workday) systems for efficient order and data management
  • Identify opportunities to improve order processing and fulfillment workflows and collaborate to implement enhancements
  • Generate and analyze reports on order processing metrics and provide insights for operational improvements
  • Ensure order operations comply with relevant policies, procedures, and regulatory requirements

Requirements

  • Fluent in English (speak, read and write)
  • Proven experience in order processing, customer service, or operations
  • Exceptional attention to detail and accuracy in managing order information and data
  • Proficiency in order management systems, CRM (such as Salesforce), ERP systems (such as Workday), and standard office software
  • Strong communication and interpersonal skills
  • Demonstrated problem-solving abilities and capacity to improvise
  • Excellent organizational skills, including time management and ability to handle multiple tasks
  • Customer-focused mindset with dedication to ensuring customer satisfaction
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities
Benefits
  • Comprehensive VHI Health cover from day one
  • Structured training & career development opportunities
  • Education reimbursement
  • Paid birthday leave
  • Personal Hardship Loan Program
  • Mental health and 24/7 employee assistance program
  • Bike To Work Scheme / Taxsaver Leap Card Scheme
  • Top-performer and tenure awards

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
order processingorder validationorder fulfillmentdata managementreport generationorder management systemscustomer serviceoperations
Soft skills
attention to detailcommunication skillsinterpersonal skillsproblem-solvingorganizational skillstime managementcustomer-focused mindsetadaptability
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