Markel

Claims Specialist

• Analyze coverage and communicate coverage positions
• Conduct, coordinate, and direct investigation into loss facts and extent of damages
• Confirm coverage of claims by reviewing policies and documents
• Draft coverage position letters
• Evaluate information on coverage, liability, and damages
• Handle claims in all jurisdictions and litigated/non-litigated property damage claims up to $250,000
• Identify losses for SIU reporting
• Provide excellent customer service to insureds
• Represent Markel in mediations as required
• Set reserves within authority or recommend changes to manager

Claims Examiner II

• Responsible for the resolution of claims of average complexity and low to mid exposure
• Investigate, evaluate, negotiate and resolve assigned claims
• Analyze and determine appropriate direction on coverage, investigation, evaluation and resolution of claims
• Make recommendations regarding reserve changes to Management
• Recognize potential exposures and prepare alerts to Management and internal business partners
• Prepare and distribute claim reports
• Participate fully in training and development programs
• Build strong relationships with internal stakeholders including Underwriting
• Support special projects as assigned
• Mentor with senior examiners and managers

Claims Examiner I – General Liability

Digital Marketing

• Responsible for executing marketing advertising programs and performing regular analysis and reporting in support of digital marketing initiatives.
• Collaborates with cross-functional teams, manages multiple projects across various digital channels, and utilizes data-driven insights to optimize performance and achieve marketing objectives.
• Collect and analyze data across digital marketing channels, including website analytics, email campaigns, and pay-per-click (PPC) advertising.
• Monitor key performance indicators (KPIs) and deliver weekly/monthly performance reports to stakeholders (e.g., traffic, conversion rate, CPA/ROAS, and engagement).
• Identify opportunities to improve conversion rates, user experience, and the online customer journey by analyzing data and user behavior.
• Partner with the Digital Content team to analyze website performance, keyword rankings, and organic traffic to improve organic growth.
• Build dashboards and reports (e.g., Looker Studio or Power BI) and refresh them on an agreed cadence to communicate performance and insights to stakeholders.
• Collaborate with marketing, design, content, and development teams to implement data-driven strategies and deliver shared goals.
• Execute paid digital advertising and partner with the business to optimize targeting, conversions, and overall campaign performance (e.g., ROAS, CPA, and lead quality).
• Identify project risks and implement mitigation plans to keep work on track.

Digital Marketing Analyst, Senior

Director

• Lead and implement strategic development and execution of organizational goals and objectives for Inland Marine
• Provide leadership, direction and support to underwriting team(s)
• Responsible for underwriting, profitability, growth and retention of new and renewal business
• Manage underwriting functions to achieve profit, revenue, loss ratio, and expense targets
• Ensure effective execution of best practices
• Delegate underwriting authority to staff
• Provide coaching and training for underwriting staff
• Communicate issues to Marketing
• Develop and maintain relationships with internal resources to coordinate services to customers
• Manage day-to-day work activities of underwriting team
• Underwrite new and renewal business profitably
• Address career and training needs on an individual basis
• Oversee overall quality of the unit’s performance through audits

Director, Inland Marine

Risk

• Handle a diverse caseload of insured and uninsured contentious and non‑contentious matters
• Advise on professional indemnity, public liability, property damage, D&O and cyber risks
• Work on complex coverage issues and disputes, primarily from a defendant’s perspective
• Act as the day‑to‑day lead on cases, setting strategy, reserves and delivery plans
• Supervise and support junior lawyers and administrators, helping them develop their careers
• Play an active role in business development, internal referrals and relationship building
• Support the team’s growth, with a particular focus on London Market work

Senior Associate – Professional Risks

Attorney

• Acting as advocate in Employment Tribunal proceedings, including preliminary, full merits and remedy hearings
• Delivering persuasive oral submissions, conducting cross-examinations and managing witnesses
• Drafting high-quality pleadings, skeleton arguments, opinions and case strategies
• Advising employer clients on prospects, risk, and settlement strategy
• Handling complex litigation and instructing counsel where required
• Providing commercially focused employment advice, including unfair dismissal, discrimination and whistleblowing claims, TUPE and collective redundancies, grievance, disciplinary and appeal processes
• Delivering training sessions and legal updates to clients
• Building trusted relationships with clients, HR teams and internal partners

Employment Solicitor Advocate

Customer Support

• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters
• Answer questions and resolve low complexity issues
• Facilitate overall serving of accounts and processing business transactions
• Take necessary measures to obtain information needed to finalize inquiries/transactions
• Maintain accuracy of information inputted into all appropriate systems
• Communicate with team members, agents/brokers and key business partners
• Utilize and adhere to internal guidelines, procedures and service standards
• Participate in problem solving activities
• Attach appropriate forms and make policy changes as requested
• Establish and maintain effective relationships with clients and employees
• Participate in special projects and other duties as assigned

Underwriting Support Specialist, Environmental & Energy

Financial Planning and Analysis

• Investigate, negotiate and settle primary and excess policy professional liability claims against lawyers and financial advisors
• Investigate and analyze coverage under primary and excess professional liability insurance policies; make coverage determinations; draft coverage correspondence
• Effectively communicate coverage positions to policyholders and other stakeholders
• Manage litigation filed nationwide against insureds; appoint, direct and manage defense counsel
• Proactively work toward expeditious and economical resolution of claims
• Promptly communicate with Claims Manager on adverse case developments and provide information on pertinent issues affecting product lines

Claims Examiner II, Lawyers and Financial Advisors

Recruitment

• Manage a recruitment strategy for open requisitions
• Partner with senior leaders to strategize on recruiting initiatives
• Provide regular updates and needs calibration to hiring teams
• Leverage networking skills to attract top talent
• Contribute to the enhancement of TA processes and operations

Senior Recruiter

• Own the problem statement, product vision, success metrics, and delivery outcomes, translating business goals into a clear, executable roadmap and integrated delivery plan.
• Define and prioritize features, capabilities, and experiments based on value, risk, dependencies, and learning velocity.
• Act as the primary decision-maker for scope, sequencing, and trade-offs to maximize business impact.
• Own program and project execution end-to-end: intake, discovery, planning, execution, release, and value realization.
• Develop and manage integrated delivery plans, milestones, dependencies, and critical paths across multiple workstreams.
• Actively manage risks, issues, assumptions, and dependencies (RAID), escalating and resolving proactively.
• Coordinate cross-functional teams (engineering, data, architecture, business, vendors) and actively remove blockers.
• Operate with a startup mindset—lightweight but disciplined governance, rapid iteration, bias to action, and continuous learning.
• Serve as the bridge between business and technology, deeply understanding workflows, pain points, and opportunities. Translate business needs into clear epics, user stories, acceptance criteria, and delivery-ready requirements.
• Provide product-level oversight for AI-enabled capabilities, ensuring alignment to business value, usability, and operational readiness.