Claims Examiner I – General Liability

Markel

Claims Examiner resolving insurance claims of average complexity, analyzing coverage and exposures while maintaining strong customer relationships. Working closely with internal teams and participating in ongoing learning and support.

Posted 4/23/2026full-timeRichmond • Illinois, New Jersey, New York, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $62,200 - $85,800 per yearWebsite

About the role

Key responsibilities & impact

Responsible for the resolution of claims of average complexity and low to mid exposure
Investigate, evaluate, negotiate and resolve assigned claims
Analyze and determine appropriate direction on coverage, investigation, evaluation and resolution of claims
Make recommendations regarding reserve changes to Management
Recognize potential exposures and prepare alerts to Management and internal business partners
Prepare and distribute claim reports
Participate fully in training and development programs
Build strong relationships with internal stakeholders including Underwriting
Support special projects as assigned
Mentor with senior examiners and managers

Requirements

What you’ll need

High school diploma required, bachelor's degree preferred
Must have or be eligible to receive claims adjuster license
Understanding of insurance claims and legal services landscape
Excellent customer service, written and oral communication skills
Excellent analytical and problem-solving skills
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, and Word)

Benefits

Comp & perks

Health, dental and vision insurance plans options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
Paid time off
Corporate holidays and floating holidays
Parental leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

claims resolutioncoverage analysisnegotiationevaluationreport preparationreserve managementproblem-solvinganalytical skills

Soft Skills

customer servicewritten communicationoral communicationrelationship buildingmentoring

Certifications

claims adjuster license