Markel

Claims Specialist

• Responsible for the resolution of moderate to high complexity ocean marine bodily injury and property damage claims
• Handle claims from coverage enquiry through legal liability assessment and quantum analysis
• Communicating developments and outcomes to all internal and external stakeholders
• Training and providing referral support for other team members
• Analyze coverage and communicates coverage positions
• Prepare coverage position letters
• Conduct investigations into loss facts and damages
• Initiating timely contact to appropriate parties throughout the claim's lifecycle
• Evaluating information on coverage, liability, and damage
• Negotiate and settle claims directly or indirectly
• Present at roundtables to senior claims leaders and underwriters

Senior Claims Examiner, Ocean Marine Claims

Risk

• Support loss control/risk engineering efforts through interaction with internal and external stakeholders
• Perform/review Tier I and II level surveys
• Review and assign RSS inspection requests to identify the best resource(s) for required work
• Manage and maintain high quality deliverables including reviewing vendor reports for quality and accuracy
• Maintain current knowledge of federal, state and local regulations as they relate to the energy industry
• Provide access to guidance documents and materials to internal and external customers

Senior Risk Solution Specialist – Environmental & Energy

Director

• Lead and implement the strategic development and execution of organizational goals
• Provide leadership and support to underwriting teams
• Manage territorial underwriting functions to achieve profit, revenue, loss ratio, and expense targets
• Ensure effective execution of Best Practices
• Develop and maintain relationships with internal resources for customer coordination
• Build partnerships with other business groups and deliver agency and product solutions

Director/Senior Director, Professional Liability – Cyber, Misc. E&O

Actuary

• Lead and perform actuarial analyses that support reserving, forecasting, and strategic decision-making
• Evaluate new business opportunities, providing data-driven insights
• Monitor emerging risks and communicate business implications
• Partner with Underwriting, Legal, Reinsurance, and Accounting teams
• Develop and govern actuarial models and methodologies
• Present findings and strategic recommendations to senior leadership
• Mentor and develop actuarial talent
• Support State National's values and strategic priorities

Product Manager

• Serve as a voice to project customer expectations on new or existing products
• Manage and develop product backlog and user stories for implementation
• Conduct backlog grooming meetings with product owners
• Monitor progress of product development and plan for product release
• Provide reports to update management and stakeholders on product development
• Analyze customer opinions and feedback to determine valuable features

Senior Data Product Owner

Executive Assistant

• Serve as the primary strategic support partner to the Senior General Counsel
• Provide proactive, executive-level support including complex calendar management and travel coordination
• Draft and manage executive correspondence, prepare briefing materials, and track action items
• Process and reconcile expenses
• Maintain department templates, forms, and document repositories
• Coordinate outside counsel billing and vendor administration
• Engage with technology and AI tools to improve productivity

Customer Support

• Serve as a primary point of contact for agents and brokers by gathering information on behalf of the underwriters, answering questions, resolving low‑complexity issues, and facilitating the overall servicing of accounts.
• Support the processing of business transactions that do not require underwriter review or signoff.
• Take necessary measures to obtain information needed to finalize inquiries and transactions, maintaining a suspense and follow‑up system for outstanding underwriting items.
• Ensure accuracy of all information entered into internal systems and verify that all required documentation is complete and properly filed.
• Routinely communicate with team members, agents/brokers, and key business partners—including international colleagues within our Energy & Marine division—to research, gather, and validate information needed to review, analyze, and complete transactions.
• Utilize and adhere to internal guidelines, procedures, and service standards to ensure all assigned work is processed accurately, efficiently, and in compliance with regulatory and internal requirements.
• Participate in problem‑solving activities to define issues, identify root causes, design and test solutions, and implement process improvements. Apply continuous improvement methodologies to enhance workflow efficiency and eliminate recurring problems.
• Under the direction of an Underwriter, attach appropriate forms, process policy changes, and support technical underwriting tasks as needed.
• Build and maintain effective working relationships with clients, brokers, and internal teams across both wholesale and retail business units. Represent the team with professionalism, confidence, and strong interpersonal skills.
• Participate in special projects and additional duties as assigned to support team operations, meet customer needs, and achieve business objectives.

Underwriting Support Specialist

• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
• Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items.
• Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file and organized.
• Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
• Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
• Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.

Senior Underwriting Support Specialist – Environmental & Energy

General Counsel

• Providing legal coverage and litigation support to claims professionals
• Reviewing first- and third-party policies
• Providing legal advice on tenders of coverage
• Drafting correspondence in response to tenders of coverage
• Managing disputes and litigation over the duty to defend and/or duty to indemnify
• Researching and keeping apprised of changes in the law
• Preparing quarterly reports to Claims Management

Associate General Counsel – Risk Transfer Solutions

• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters
• Answer questions, resolve low complexity issues, and facilitate overall serving of accounts
• Process business transactions not requiring review/signoff by an underwriter
• Maintain a suspense and follow-up system for outstanding underwriting items
• Ensure accuracy of information inputted into all appropriate systems
• Communicate with team members, agents/brokers and other key business partners to complete transactions
• Adhere to guidelines and service standards to ensure timely and accurate processing
• Participate in problem solving activities and implement solutions
• Establish and maintain effective relationships with clients and employees
• Participate in special projects and other duties as assigned

Underwriting Support Specialist, Environmental, Central, Retail

General

• Review, analyze, accept, and decline retail Financial Institutions risks to ensure profitability for Markel.
• Underwrite and select new business that will produce an underwriting profit.
• Manage the existing renewal book and implement corrective measures, as needed, to meet profitability expectations.
• Communicate with regional managers and national Financial Institutions product line leaders on individual accounts, current and proposed producers, and make recommendations concerning operations, systems and procedures when appropriate.
• Participate in audits and/or underwriting meetings as required.
• Build and maintain quality relationships with key producers while simultaneously monitoring the entire appointed producer base for profitability and production.
• Review forms and pricing of competitors and be able to effectively market the Markel product within the competitive landscape.
• Provide training or technical assistance to department underwriting support staff.

Senior Underwriter, Financial Institutions

Underwriter

• Maintaining underwriting governance standards across the business
• Reviewing and approving non-standard endorsements
• Supporting underwriting controls, delegated authorities and governance processes
• Monitoring adherence to underwriting guidelines and protocols
• Supporting the implementation of legal and regulatory changes
• Analysing underwriting data and governance reporting
• Working closely with Product Line Leaders and senior stakeholders
• Supporting governance, reinsurance and operational projects that contribute to profitability and regulatory objectives
• Acting as a key point of contact for governance-related queries and technical underwriting support
• Leading, coaching and developing the Underwriting Enablement Team
• Providing guidance, support and performance management across the team
• Allocating and prioritising workloads
• Building processes, structure and operating models within a newly created function
• Helping shape the future direction of the team as it grows and evolves
• Building strong relationships with Underwriting Product Leaders, Pricing and senior management
• Driving continuous improvement and process efficiency
• Supporting strategic underwriting priorities while ensuring governance excellence
• Championing knowledge sharing and technical excellence across Markel UK

Underwriting Analyst – Governance

Associate

• Investigating, evaluating, negotiating and resolving assigned claims
• Review claim information to determine coverage and recommend appropriate next steps
• Assist with evaluating potential exposures on claims and alerting Management or internal partners when needed
• Adhere to Fair Claims Practices Regulations and claims handling guidelines
• Prepare and distribute claim reports
• Participate fully in training, development programs, and learning opportunities across Claims
• Build strong relationships with internal stakeholders including Underwriting
• Contribute to strong customer relationships by delivering top-notch service
• Support special projects as assigned, learning cross-functional collaboration within Claims
• Mentor with senior examiners and managers to observe negotiation strategies and claim resolution practices
• Collaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management, and IT
• Travel to other claim offices and conferences as needed

Associate Claim Examiner

• Review, analyze, accept, and decline inland marine risks to ensure profitability for Markel
• Communicate with underwriting management on individual accounts, current and proposed producers
• Underwrite and select new business that will produce an underwriting profit
• Review submissions, identify exposure and risk from information provided
• Underwrite renewal business, review terms, conditions and pricing
• Monitor producers for profitability and production
• Monitor results of the overall book of business assigned and recommend corrective action as necessary
• Develop and maintain productive relationships within assigned region and product line management
• Cross-sell opportunities with other Markel divisions
• Manage broker relationships within both retail and wholesale channels
• Travel within the Northeast region

Senior Underwriter – Inland Marine

Recruitment

• Partner with business leaders to understand current and future talent needs
• Serve as a market-facing talent acquisition advisor
• Build and maintain strong external relationships across the E&S market
• Develop targeted sourcing strategies and talent pipelines for critical roles
• Provide market intelligence, talent mapping, and recommendations
• Lead full-cycle recruitment for assigned roles
• Track and analyze recruiting activity and pipeline health
• Ensure compliance with legal, regulatory, and company policies