Associate Claim Examiner

Markel

Associate Claims Examiner role resolving low complexity claims at Markel. Collaborates with multiple departments and builds relationships while delivering exceptional customer service.

Posted 6/29/2026full-timeRed Bank • New Jersey, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $28 - $38 per hourWebsite

About the role

Key responsibilities & impact

Investigating, evaluating, negotiating and resolving assigned claims
Review claim information to determine coverage and recommend appropriate next steps
Assist with evaluating potential exposures on claims and alerting Management or internal partners when needed
Adhere to Fair Claims Practices Regulations and claims handling guidelines
Prepare and distribute claim reports
Participate fully in training, development programs, and learning opportunities across Claims
Build strong relationships with internal stakeholders including Underwriting
Contribute to strong customer relationships by delivering top-notch service
Support special projects as assigned, learning cross-functional collaboration within Claims
Mentor with senior examiners and managers to observe negotiation strategies and claim resolution practices
Collaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management, and IT
Travel to other claim offices and conferences as needed

Requirements

What you’ll need

High school diploma required
Bachelor's degree preferred
Must have or be eligible to receive claims adjuster license
Understanding of insurance industry and claims a plus
Excellent customer service skills
Excellent written and oral communication skills
Excellent analytical and problem-solving skills
Excellent organization and time management skills
Ability to deliver outstanding customer service to both internal and external customers
Ability to work collaboratively and in a team environment
Ability to work autonomously and requiring minimal direction/oversight
Ability to take initiative and think strategically and creatively
Strong desire for continuous improvement
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, and Word)

Benefits

Comp & perks

All full-time employees have the option to select from multiple health, dental and vision insurance plan options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays and floating holidays
Parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Claims EvaluationNegotiation StrategiesProblem-Solving SkillsTime Management SkillsClaims Reporting

Soft Skills

Excellent Communication SkillsTeam CollaborationInitiativeContinuous Improvement

Certifications

Claims Adjuster License