Senior Underwriting Support Specialist – Environmental & Energy

Markel

Underwriting Support Specialist acting as a liaison between agents and underwriters at Markel. Providing consistent, high-quality service and meeting compliance standards in insurance processes.

Posted 7/16/2026full-timePlano • Illinois, Texas • 🇺🇸 United StatesSenior💰 $22 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills while effectively managing multiple tasks in a fast-paced environment. Proficient in maintaining accurate documentation and adhering to compliance standards to ensure efficient processing of transactions.

Highest-signal resume keywords

Excellent Oral CommunicationExcellent Written CommunicationAttention to DetailTime ManagementMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Organizational SkillsMulti-taskingIndependent WorkTeam CollaborationProblem Solving

Tools & Technologies

MS OutlookMS WordMS Excel

Industry Keywords

UnderwritingCompliance StandardsBusiness TransactionsService StandardsContinuous Improvement

About the role

Key responsibilities & impact

Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items.
Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file and organized.
Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.

Requirements

What you’ll need

High School Diploma required, bachelor's degree preferred
Excellent oral and written communication and organizational skills
Ability to multi-task in fast-paced environment
Ability to work independently and within a team
Ability to follow established processes and adhere to service standards
Possesses strong attention to detail
Excellent time management and ability to balance competing priorities
Intermediate level of proficiency in MS Outlook, Word and Excel

Benefits

Comp & perks

health, dental and vision insurance plan options
optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
corporate holidays and floating holidays
parental leave