Head of Customer Success
8020REI
Senior Director, Partnerships
MarginEdge
full-time
Posted on:
Location Type: Hybrid
Location: Arlington • Virginia • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Own and author the partnership strategy for MarginEdge and continue to grow the partnership ecosystem
- Sit on the growth team and report directly to the CRO
- Build traditional referral partners, product partnerships, and explore M&A opportunities
- Grow relationships and discover channels and strategies to maximize partnership-driven growth and efficiency
- Identify moments of market alignment and partnership opportunities within the hospitality tech ecosystem
- Harness team members’ strengths to align growth strategy with organizational priorities
- Employ AI-enabled GTM experiments to accelerate outcomes and identify clear places to implement AI
- Be a meticulous measurer: design experiments, measure outcomes, and pivot quickly when needed
- Design, negotiate, and finalize partnership agreements and revenue-sharing structures
- Empower and manage teams, build cross-department bridges, and inspire stakeholders
Requirements
- 7-10 years relevant experience
- Bachelor’s Degree or equivalent
- Management experience (with a wake of glowing reviews from previous teams!)
- Self-professed hospitality zealotry with experience building partnerships in a high-growth environment
- Proven experience in designing, negotiating and finalizing contracts, including partnership agreements and revenue-sharing structures
- Experience building and managing to key performance metrics and a fluency in measuring partnership outcomes
- A go-big-or-go-home mindset complemented with data savvy and an aptitude for analytics
- Willingness to experiment, measure outcomes, and quickly stop initiatives that don’t work
- Experience in the software industry
- Experience in B2B SaaS growth
- Experience in the restaurant industry
- Experience in M&A
- Local to the DMV (Washington, DC / Maryland / Virginia area)
Benefits
- Unlimited Paid Time Off (and we mean it, we encourage your healthy work life balance!)
- Medical, Dental, Vision, and Short/Long-Term Disability Insurance
- Health Savings Account with employer match (dependent upon your medical plan selection)
- Commuter benefits with employer contribution
- Generous Life Insurance Plan
- Company-Paid Holidays
- 401(k) and matching
- Stock Options to buy into everything we are doing to support this industry
- 12-week fully Paid Parental Leave
- Lunch catered twice a week at our HQ in Arlington
- A wellness program that sponsors healthy activities such as step challenges and provides discounts to gyms and fitness classes
- Flexible work arrangement (work remote or in our office; work with your manager to call your shot)
- Onsite perks: full commercial kitchen, penthouse HQ in Ballston (walking distance from metro)
- Recognition and awards (100% “Recommend to a Friend” Glassdoor rating; Washington Post top small business recognition)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
partnership strategycontract negotiationrevenue-sharing structuresperformance metricsdata analysisAI-enabled GTM experimentsmeasuring outcomesM&A experienceB2B SaaS growthhospitality tech
Soft skills
leadershipteam managementrelationship buildingstrategic thinkingcommunicationadaptabilityinspirationcollaborationproblem-solvingdata-driven mindset
Certifications
Bachelor’s Degree
