MarginEdge

Account Manager

• Own and author the partnership strategy for MarginEdge and continue to grow the partnership ecosystem
• Sit on the growth team and report directly to the CRO
• Build traditional referral partners, product partnerships, and explore M&A opportunities
• Grow relationships and discover channels and strategies to maximize partnership-driven growth and efficiency
• Identify moments of market alignment and partnership opportunities within the hospitality tech ecosystem
• Harness team members’ strengths to align growth strategy with organizational priorities
• Employ AI-enabled GTM experiments to accelerate outcomes and identify clear places to implement AI
• Be a meticulous measurer: design experiments, measure outcomes, and pivot quickly when needed
• Design, negotiate, and finalize partnership agreements and revenue-sharing structures
• Empower and manage teams, build cross-department bridges, and inspire stakeholders

Senior Director, Partnerships

• Own and grow a portfolio of small-to-mid-sized restaurant clients as a quota-bearing role focused on cross-sell, upsell, and expansion revenue
• Conduct account reviews with key stakeholders to uncover underutilized features, educate operators, and position additional MarginEdge solutions that align with their needs
• Build strong relationships with operators and decision makers, becoming a trusted advisor while driving sales growth
• Consistently meet or exceed monthly and quarterly sales targets for expansion and upsell revenue
• Partner with marketing, product, and support teams to design campaigns, resources, and solutions that accelerate expansion opportunities
• Maintain detailed account plans and forecasts, accurately tracking pipeline and progress in Salesforce
• Serve as a point contact for resources on training and services for MarginEdge tools (inventory, budgeting, recipe costing, etc.) to help clients realize value and naturally progress toward add-on purchases
• Capture and relay client feedback to internal teams to influence product roadmap and customer experience improvements
• Participate in occasional travel for client reviews, trainings, or company-wide events
• Act as a trusted advisor by conducting consultative account reviews, uncovering underutilized features, and recommending additional MarginEdge solutions

Product Designer

• Manage and mentor a growing team of product designers at multiple levels
• Coach designers in craft, confidence, and impact through thoughtful feedback
• Create an environment where designers feel supported, challenged, and empowered
• Guide the team in designing AI-forward tools and workflows that turn intelligence into intuitive, action-driven experiences for operators
• Jump into strategic projects to shape early thinking, clarify direction, and guide execution
• Bring our design vision to life by ensuring it’s reflected in every experience we ship
• Collaborate on hiring, onboarding, and evolving team practices as we scale
• Help refine our design principles, feedback culture, and ways of working
• Partner with product, marketing, engineering, and data to align vision and push high-priority work forward
• Advocate for user-centered thinking, bring structure to ambiguity, and ensure the team is focused on solving the right problems
• Help designers navigate cross-functional complexity and connect user value to business impact

Product Design Manager

Technical Product Manager

• Own the vision, strategy, and roadmap for MarginEdge's invoice processing platform, focusing on the internal user experience for data entry and quality assurance.
• Build consensus on the most important efforts to proceed with from a business and technical perspective.
• Make strategic prioritization decisions while ensuring alignment with leadership and cross-functional teams.
• Base prioritization decisions on company goals, user problems, user data, and product knowledge.
• Conduct regular user interviews with internal users to understand workflow challenges and opportunities.
• Maintain regular external customer interaction (both virtual and on-site) with restaurant operators to gather insights on invoice processing related needs.
• Analyze usage data to identify potential efficiency gains and workflow bottlenecks.
• Translate customer feedback and data insights into actionable product requirements.
• Represent the voice-of-customer in all conversations when evaluating priority and implementation.
• Work with Design to prototype and iterate on solutions for internal and external user workflows.
• Create detailed product requirements for new features and enhancements.
• Work closely with Engineering to understand technical capabilities and constraints and refine requirements, optimizing customer value with feasibility.
• Collaborate extensively with Operations team to successfully launch new features and process improvements as well as collect feedback on those new features to ensure they are driving expected outcomes.
• Work with Data Analytics team to build out reporting on features launched so that you can measure whether they are driving desired outcomes.
• Use your knowledge of SQL to query databases, identify product opportunities, and evaluate feature performance.
• Monitor and assess the performance of the invoice processing platform to inform future development.
• Serve as the product expert for invoice processing.
• Triage new issues, feature requests, and product questions from all sources.
• Be an active participant in the Software Development Lifecycle and contribute to high-quality delivery.

Senior Technical Product Manager

Financial Planning and Analysis

• Manage and maintain company wide financial model to generate updated, real-time income statement, balance sheet, and cash flow projections.
• Identify trends in financial performance and provide recommendations for improvement.
• Generate reporting and provide analysis of monthly business results for key stakeholders of the company (executive team, department heads, investors, etc.)
• Track actual performance against plan and provide clear and concise variance analyses that describe metrics and other variance drivers.
• Prepare monthly reporting for board members and create financial slides for quarterly board meetings.
• Assist in financial due diligence for potential capital raises and M&A transactions.
• Build simple models from scratch and modify existing models to support business needs and decision-making
• Other ad hoc analysis and projects as needed.
• Work closely with leadership report and analyze the key operational metrics driving business growth.
• Influence business decisions with data-driven analysis.
• Deliver insights into drivers of growth, costs, user metrics, and market trends.
• Identify risks and opportunities with actionable recommendations.
• Assist accounting team with month-end close procedures, reconciliations, and compliance reporting as needed.

Financial Analyst

Accounting Manager

• Build out a consulting services team focused on accounting services
• Lead QuickBooks and MarginEdge training sessions with MarginEdge clients (new & existing) to set them up correctly on QuickBooks
• Assist clients with ad hoc accounting services
• Lead Finance Mastery sessions with clients
• Work on Commissary implementation projects advising best practices and ensuring compatibility with clients' accounting setups
• Answer bookkeeping questions including bank reconciliations and transaction posting guidance
• Provide accounting clean up services to get clients' books in top shape
• Review Chart of Accounts

Accounting Services Specialist, Bilingual

• Design enterprise-grade workflows that reflect real restaurant operations, with clear permissions, reporting, and support built in
• Help define what AI-powered simplicity looks like for enterprise operators by translating intelligence into intuitive, action-driven experiences
• Translate high-volume, high-complexity tasks into clear flows, flexible patterns, and polished UI
• Design experiences that reduce manual work, surface insights at the right time, and give operators more control with less effort
• Partner with PMs, engineers, and data scientists to shape strategy and ensure solutions scale with our mid-market clients
• Build scalable design systems, reusable components, and UX guardrails that keep products consistent, flexible, and fast to build
• Prototype and test solutions that keep data actionable—not overwhelming
• Mentor teammates and share best practices in systems, enterprise, or data-rich design

Senior Product Designer, Mid-Market

• MarginEdge is an AI-forward company helping restaurants run smarter with clearer insights, simpler workflows, and less back-office friction.
• We’re looking for a sharp, strategic Senior Product Designer to turn friction into momentum and help operators discover the full value of MarginEdge.
• Shape product-led growth by designing experiences that make adoption easy, value clear, and expansion feel natural.
• Experiment across the platform, collaborate with cross-functional teams, and use behavioral insights to design moments that drive action and build trust.
• Own big projects end-to-end, from first sketch to polished launch.
• Use behavioral design and UX best practices to nudge users toward meaningful action.
• Partner with product, marketing, engineering, and data to align vision and push high-priority work forward.
• Dig into user research to surface insights, guide decisions, and uncover new opportunities.
• Mentor teammates and raise the bar on quality, experimentation, and customer insight.

Senior Product Designer II – Growth

Product Marketing

• Lead initiatives that elevate our brand, drive growth for our fintech products, and foster customer loyalty
• Utilize product-led growth strategies to onboard new customers and increase feature adoption for our finance suite of products
• Lead product messaging and positioning efforts to differentiate MarginEdge in the market and better align our features with customer needs
• Oversee multi-channel go-to-market strategies that get attention and encourage adoption
• Conduct market + customer research to stay ahead of fintech and restaurant tech trends, gather competitive intel, and identify customer needs
• Track and analyze key performance metrics to optimize engagement and drive continuous improvement in conversion rates
• Work cross functionally with Product, Marketing, Customer Success, Support, and Sales to ensure impactful product launches

Product Marketing Manager – Payments

MarginEdge is an AI-forward company helping restaurants run smarter with clearer insights, simpler workflows, and less back-office friction.
Design enterprise-grade workflows that reflect real restaurant operations, with clear permissions, reporting, and support built in
Help define what AI-powered simplicity looks like for enterprise operators by translating intelligence into intuitive, action-driven experiences
Translate high-volume, high-complexity tasks into clear flows, flexible patterns, and polished UI
Design experiences that reduce manual work, surface insights at the right time, and give operators more control with less effort
Partner with PMs, engineers, and data scientists to shape strategy and ensure solutions scale with our mid-market clients
Build scalable design systems, reusable components, and UX guardrails that keep products consistent, flexible, and fast to build
Prototype and test solutions that keep data actionable—not overwhelming
Mentor teammates and share best practices in systems, enterprise, or data-rich design
What’s it like to work for MarginEdge? Imagine the fun of a great restaurant - surrounded by a team of people (including some that you help to manage!) who care about hospitality, care about quality, and care about each other - then subtract the long nights, weekends, drunk customers at the bar...et voila, MarginEdge! We work hard, we work fast and we fuel our work with a commitment of transparency from leadership, straight talk and trust between teams. We believe that the best people do their best work when they feel empowered - so whether you are remote or in our office (likely eating a catered lunch from our clients in our baller, brand new penthouse HQ in Ballston) you get to work with your manager to call your shot on what works best for you.

Senior Product Designer I – Mid-Market

• Shape how operators discover, adopt, and expand their use of MarginEdge
• Lead cross-functional initiatives that boost adoption, retention, and product value
• Create operator-facing experiences that use AI to surface insights, simplify complexity, and make expansion feel natural
• Run experiments that reduce friction and help operators unlock more value
• Own big projects end-to-end, from first sketch to polished launch
• Use behavioral design and UX best practices to nudge users toward meaningful action
• Partner with product, marketing, engineering, and data to align vision and push high-priority work forward
• Explore AI-assisted design tools to prototype faster, validate ideas, and push creative boundaries
• Dig into user research to surface insights, guide decisions, and uncover new opportunities
• Mentor teammates and raise the bar on quality, experimentation, and customer insight
• Work at MarginEdge: an AI-forward, venture-backed company building restaurant operations software serving 10,000+ restaurants across the US and Canada
• Culture rooted in hospitality, transparency from leadership, and a flexible remote or HQ work environment

Senior Product Designer II, Growth

• Shape how operators discover, adopt, and expand their use of MarginEdge
• Lead cross-functional initiatives that boost adoption, retention, and product value
• Create operator-facing experiences that use AI to surface insights, simplify complexity, and make expansion feel natural
• Run experiments that reduce friction and feel supportive, helping operators unlock more value, faster (without being pushy)
• Own big projects end-to-end, from first sketch to polished launch
• Use behavioral design and UX best practices to nudge users toward meaningful action
• Partner with product, marketing, engineering, and data to align vision and push high-priority work forward
• Explore AI-assisted design tools to prototype faster, validate ideas, and push creative boundaries
• Dig into user research to surface insights, guide decisions, and uncover new opportunities
• Mentor teammates and raise the bar on quality, experimentation, and customer insight

Senior Product Designer II

Growth Marketing

• Deepen and build our key partnerships through email, phone, virtual and in-person meetings
• Drive high-volume, quality lead referrals to our sales team, owning your book of business with specific goals
• Represent MarginEdge at partner food shows and events
• Collaborate with sales and marketing teams on new strategies to drive and sustain lead volume
• Educate and enable partner stakeholders to effectively communicate about MarginEdge
• Be a subject matter expert on MarginEdge, capable of running software demos and answering questions
• Understand and be knowledgeable about partner companies' operations and structures
• Coordinate with marketing and sales enablement to develop and refine training materials
• Utilize CRM and other productivity tools to track, organize, and nurture partner relationships
• Leverage data to measure program impact, determine ROI, and drive ongoing enhancements