Manulife

Data Scientist

• Lead end to end development of fraud detection and risk analytics models
• Perform advanced modeling and AI analysis on large datasets to identify emerging fraud patterns
• Demonstrate proficiency in developing, fine-tuning, and deploying Generative AI models
• Build and optimize modular RAG (Retrieval-Augmented Generation) systems
• Collaborate with data engineers and ML engineers to integrate data science solutions into existing systems
• Communicate technical concepts and findings clearly to technical and non-technical partners

Senior Data Scientist

Sales Operations Manager

• Own product delivery across Client Management applications and Sales Enablement platforms.
• Lead and develop a high-performing team of engineers, analysts, and QA across agile squads; set goals, coach, and drive accountability.
• Partner with Product, Sales, Client Service, Marketing, Operations, and Compliance to shape roadmaps.
• Deliver strategic initiatives and platform modernization: scalability, performance, security, and data quality improvements.
• Oversee KLO, incident management, and SRE practices to ensure production stability.
• Establish delivery rigor: OKRs, KPIs, release cadences, dependency management, and cross-team governance.
• Drive the book of work for Sales Enablement, including Client 360 capabilities, data integration, and workflow automation.
• Advance AI-enabled solutions with responsible AI governance.
• Manage vendor/partner relationships and contracts, ensuring value realization and roadmap alignment.

Director, IT Product Management, Client Management, Sales Enablement

Sales

• Serve as the central point of contact for the Guaranteed Wealth Solutions Sales team
• Handle advisor and distributor inquiries across Canada
• Act as a subject matter expert and mentor new team members
• Collaborate with internal teams to resolve complex issues
• Provide recommendations and drive changes to improve processes
• Organize, prioritize, and commit to aggressive deadlines
• Support the sales team with business retention

Sales Desk Specialist – Guaranteed Wealth Solution

Director

• Partner with RVP to support ownership and growth of the Mid-Large Market retirement franchise
• Contribute to territory strategy development for new sales growth and advisor prioritization
• Deliver consultative sales experience to advisors by understanding their business models
• Build strong relationships with retirement plan advisors, consultants, and TPAs
• Maintain strong working knowledge of ERISA and competitive offerings
• Lead qualification and analysis of opportunities to ensure alignment with Manulife capabilities

Associate Director

General Counsel

• Provide robust legal analysis, advice and counsel/representation before the tax authorities
• Advise on tax compliance and structuring of life insurance, annuity and long-term care products
• Interpret and apply federal and state income tax laws
• Draft and review policy forms, prospectuses, endorsements, and marketing materials for tax-related content
• Support product filings with insurance regulators
• Monitor legislative, regulatory, and judicial developments impacting insurance and retirement products
• Assist with IRS audits, inquiries, or private letter ruling requests

AVP, Counsel

• Develop and execute sales strategies to meet or exceed regional sales targets.
• Identify new business opportunities and expand our customer base.
• Work with the regional sales team to ensure a positive customer experience.
• Build and maintain relationships with key customers, partners, and stakeholders.
• Collaborate with other departments to support sales initiatives.
• Provide regular reporting on sales performance, market trends, and forecasts.

Regional Director

Vice President

• Proficiency in RPS products, service models and ancillary benefits
• Proficiency in Core/Signature product features and benefits
• Assist with RFP preparation when requested
• Work within primary internal audience focus: Core and Mid/Large Market RVPs and sales desks, SRMs, DVPs, National Accounts, SMEs, etc.
• Operate within external audience focus: Advisors and Consultants, Plan Sponsors and Committees, Plan Participants, TPAs, DCIOs, etc.
• Actively participate in the sales preparation process
• Provide technical, ERISA consultative sales skills
• Make recommendations for improvements to prospect plan designs and operations
• Ability to interpret plan documents, SPDs, etc.
• Be conversant with competitor products and services
• Provide consultative, proactive sales support primarily to financial advisors and consultants

Regional Vice President

Actuary

• Provide decision-making and leadership across a broad portfolio of pricing projects.
• Lead, develop, and motivate a team of diverse professionals that manage the development and launch of life and annuity products.
• Ensure product initiatives meet marketing, profitability, and risk management goals while aligning with corporate guidelines and regulatory environment.
• Collaborate with a second-line risk oversight team to ensure strategic direction is aligned with corporate risk appetite.
• Coordinate product development and pricing deliverables with highly specialized functional actuarial teams.
• Performing preliminary research and development and feasibility analysis to help prioritize potential critical initiatives.
• Responsible for additional projects related to the department's strategic objectives.

AVP, Actuary – Pricing

Analytics Engineer

• Design, develop, and maintain complex ETL solutions using Informatica PowerCenter and/or IICS to support enterprise data integration and reporting needs
• Build and optimize data pipelines, transformations, and workflows aligned to data warehousing and integration best practices
• Partner with application and business teams to integrate data from Salesforce and other enterprise platforms
• Ensure data quality, reliability, and performance through monitoring, troubleshooting, root‑cause analysis, and optimization of ETL processes
• Contribute to cloud‑based data initiatives and support continuous improvement of data engineering standards, documentation, and delivery practices

Senior ETL Developer

• Provide oversight to ensure adherence to AML/CFT regulatory requirements and guidelines related to transaction monitoring and suspicious activity reporting.
• Develop and execute a global TM design strategy aligned with organizational objectives and regulatory requirements.
• Design and implement a comprehensive TM Rule Book covering all business lines.
• Oversee design and enhancement of TM systems and processes to detect and prevent suspicious activities.
• Conduct financial crime risk assessments and integrate risk-based controls into TM design and governance.
• Establish a governance framework for rule lifecycle management and change control.
• Lead UAT planning, execution, and refinement loops for TM rule deployment.
• Serve as the primary point of contact for internal stakeholders on TM design and oversight matters.

Head, Transaction Monitoring Strategy – Framework

Financial Planning and Analysis

• The Financial Sales Associate is responsible for providing life insurance and wealth management solutions to China Bank's clients.
• Work closely with branch sales and service teams to provide innovative product solutions to address clients' protection, long-term savings and investment needs.
• Strengthen the long-term relationships with clients by providing excellent customer service.
• Assists the Business Center in achieving sales goals and targets, including lead generation, lead conversion, account acquisition, account maintenance, repeat business, deepening and cross-selling of MCBL products.
• Prepares Monthly Sales Call Plans and Daily Sales Call Report to ensure that action plans, sales call results, client data, and other key information are properly recorded, reviewed and acted on.

Financial Sales Associate

• Efficient reconciliation of investment portfolios and provision of investigative support to related business units and Portfolio Managers.
• This includes timely and accurate comparison of security position, cash balance and cash transaction with custodians.
• Establish and maintain cordial relationship with various stakeholders including internal and external parties.
• Administration of the assigned investment portfolio activity including:
• Reconciliation of cash balances and cash transactions across all portfolios
• Reconciliation of securities holdings across all portfolios
• Involvement in problem resolution and investigations with custodial banks and various internal counter parties
• Timely investigation and response to internal client inquiries Work with other departments
• Maintain daily and monthly reconciliations filing with proper back up documentations
• Work closely with Manager/Analysts on escalation of aged items as per team standards
• Work within existing procedures and processes ensuring clear and concise documentation is created and maintained as such procedures and processes evolve over time
• Remain familiar with relevant securities industry developments specifically those impacting the activities of assigned portfolios and/or internal clients and custodial service provider
• Exercise initiative to assist department management in review and analysis of established procedures and processes, making recommendations to ensure that efficient and flexible service is provided to clients at all times
• Provide assistance to other team members and management team when required
• Adhere to and reinforce established SOX documentation
• Participate in inter-department cross training to ensure continuity of service

Investments Operations Analyst

Implementation Specialist

• Support Distribution partners in the acquisition of new business
• Primary contact for the client during new issue implementation phases
• Overall accountability for the relationship with the client during implementation
• Coordinates and facilitates all client and internal project team meetings
• Supports group pension clients in driving adoption of digital tools among plan members
• Works with the implementation team to establish delivery dates for tasks in the project
• Optimizes the plan's activities in relation to implementation and administration
• Provides direction and solutions during client discussions
• Creates and modifies implementation schedules as required
• Manages the implementation project ensuring tasks are completed and timelines met

Implementation Manager

Operations

• Identify, prioritize, and lead high-impact process improvement initiatives aligned to GB Operations and SFS performance objectives
• Apply DMAIC to diagnose complex operational issues, identify root causes, and implement practical, sustainable solutions
• Own improvement outcomes, including cycle time reduction, capacity release, quality improvement, and service performance
• Lead end-to-end value stream mapping to understand flow across functions and identify bottlenecks, constraints, rework, and non-value-added activity
• Assess handoffs, policies, and decision points that drive delays or variation
• Design future-state processes that improve throughput, stability, and customer and colleague experience
• Establish performance baselines using operational data and metrics
• Use statistical and analytical techniques to identify variation, trends, and improvement opportunities
• Define and implement control plans, KPIs, and visual management to ensure gains are sustained
• Partner with technology, automation, and delivery teams to enable process improvements through low-code automation, workflow tooling, or GenAI solutions where appropriate
• Frame improvement opportunities so they are process-led and outcome-focused, with solution development executed by specialist teams
• Ensure technology changes reinforce improved processes rather than digitizing waste
• Work directly with SFS leadership to align on problem statements, priorities, and success measures
• Lead cross-functional working sessions to test solutions, resolve constraints, and drive implementation
• Coach and support analysts and team members in Lean, Six Sigma, and structured problem-solving techniques
• Contribute to the maturation of GB Process Transformation standards, tools, and practices

Process Transformation Consultant – Group Benefits Operations

Bilingual

• Support Group Disability profitability by accelerating timely, sustainable return-to-work outcomes for claimants.
• Coordinate and facilitate ergonomic assessments and return-to-work meetings (virtual and in-person) by communicating with stakeholders via phone and email.
• Partner with Case Managers to manage medical, non-medical, and complex claims using a goal-oriented plan aligned with the overall case strategy.
• Deliver Absence Management Consultation Services (AMCS) in collaboration with Case Managers, including ergonomic evaluations and return-to-work planning and follow-up.