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Bilingual Licensed Insurance Advisor
ManulifeBilingual Licensed Insurance Advisor at Manulife helping individuals choose Health, Dental, Travel, and Life Insurance solutions while developing sales skills.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong bilingual communication skills in French and English, with a focus on customer experience and sales performance. Capable of building relationships, analyzing client needs, and recommending appropriate insurance solutions.
Highest-signal resume keywords
Bilingual Communication (French/English)Sales Target MotivationCustomer Relationship BuildingAttention to DetailFamiliarity with Salesforce
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Telephone Sales ExperienceInsurance Knowledge (Accident & Sickness, Life Insurance)Client Needs AnalysisSales Pipeline Development
Soft Skills
Strong Communication SkillsTeam-Oriented AttitudeNatural Ability to Connect with People
Tools & Technologies
SalesforceCRM Platforms
Industry Keywords
Health InsuranceDental InsuranceTravel InsuranceLife InsuranceCustomer Insights
About the role
Key responsibilities & impact- Support new clients by handling inbound calls about Health & Dental, Travel, and Life Insurance
- Connect with customers who have already expressed interest through outbound calls
- Assist clients through online chat and digital channels
- Learn to understand client needs and recommend the right insurance solutions
- Record client details and needs accurately using online systems
- Work toward monthly, quarterly, and annual sales and quality goals
- Build strong customer relationships and develop personal sales pipeline
- Support marketing and sponsor campaigns
- Share customer insights to help improve products and processes
Requirements
What you’ll need- Fully bilingual (French/English)
- Strong communication skills (written and verbal)
- Team-oriented attitude with a focus on customer experience
- Motivation to meet sales targets
- Comfort working in open office environments and from home
- Natural ability to connect with people
- Attention to detail in analyzing needs and offering solutions
- Experience in telephone sales or a call-center environment is helpful (not required)
- Familiarity with Salesforce or other CRM platforms considered an advantage.
- Previous exposure to insurance, especially Accident & Sickness or Life Insurance considered an asset.
Benefits
Comp & perks- Health insurance
- Dental insurance
- Mental health support
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance
- Adoption/surrogacy benefits
- Wellness programs
- Employee/family assistance plans
- Retirement savings plans (including pension and employer matching)
- Financial education and counseling resources
- Generous paid time off including holidays and vacation days.