Manulife

Operations Specialist, Sponsor Support

Manulife

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Salary

💰 CA$55,050 - CA$91,750 per year

Job Level

Mid-LevelSenior

About the role

  • be part of the US John Hancock Retirement segment of the business in the Sponsor Support department
  • responsible for complex data processing tasks such as collecting, scrubbing, and uploading participant level account data
  • communicate with plan sponsors and internal stakeholders via Parts+ recordkeeping system
  • read and comprehend retirement plan provisions from plan documents
  • ensure reports are properly generated
  • calculate complex employer matching contributions
  • analyze and reconcile all reporting related to non-discrimination testing
  • collaborate closely with Senior Compliance Analysts for more complex situations
  • perform other job-related duties and special projects as assigned

Requirements

  • A minimum of 3-5 years of experience in a financial services operations environment
  • At least 1 year of experience in Defined Contribution plan administration
  • Strong ability to read, interpret, and apply 401(k) Retirement Plan Documents
  • Advanced data analysis and technology proficiency
  • Exceptional organizational and prioritization skills
  • Proven analytical and problem-solving abilities within the financial services industry
  • Outstanding written and verbal communication skills
  • Excellent time management skills
Benefits
  • health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
  • adoption/surrogacy and wellness benefits
  • employee/family assistance plans
  • various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
  • financial education and counseling resources
  • generous paid time off program in Canada including holidays, vacation, personal, and sick days, and full range of statutory leaves of absence

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data processingdata analysisreport generationnon-discrimination testing401(k) plan administrationemployer matching contributions
Soft skills
organizational skillsprioritization skillsanalytical abilitiesproblem-solving abilitieswritten communication skillsverbal communication skillstime management skills
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