M&T Bank

Manager

• Responsible for managing the Bank’s commercial corporate real estate portfolio in assigned Region(s)
• Negotiate and execute contracts for various commercial corporate real estate transactions, such as leases, subleases, assignments, and purchase and sale agreements for the Corporation and its subsidiaries in assigned Region(s)
• Analyze network consolidations, assist in due diligence for acquisitions and expansion decisions, supported by preparation of financial models and analysis of various real estate contracts; present recommendations to management
• Facilitate disposition of excess corporate real estate property via sales, sale/leasebacks, lease buy-outs, and subleases
• Work closely with internal Bank business customers (i.e., internal departments requiring acquisition or disposition of corporate office and retail real estate), as well as internal Bank partners, such as Property Management, Space Planning and Construction
• Reduce occupancy expense by identifying and implementing cost reduction opportunities
• Develop and maintain, through frequent travel and other research sourcing, a thorough understanding of commercial real estate markets and general economic conditions in assigned Region(s)
• Develop an in depth understanding of applicable laws and regulations in assigned Regions, as well as legal and accounting procedures
• Identify risk-related issues needing escalation to management
• Promote an environment that supports belonging and reflects the M&T Bank brand
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable

Corporate Real Estate Regional Manager

Customer Support

• Serve as a strategic partner to a senior leader and leadership team within a major division.
• Identify opportunities to leverage CX & The Way We Work capabilities.
• Lead the division’s adoption of The Way We Work mindsets and practices.
• Develop a deep understanding of the division’s strategy and operating environment.
• Create and own a divisional roadmap focused on opportunities for value creation.

Division Business Partner, Customer Experience – The Way We Work Enablement

• Manage building operations including mechanics and electricity, safety and contract services
• Manage and develop budgets
• Manage maintenance requests and resolve problems
• Plan and manage capital and non-capital replacements of building assets including building envelope and large mechanical equipment
• Identify risk-related issues needing escalation to management

Property Manager

• Partner across the organization to improve customers’ experience in fraud prevention, detection, and resolution
• Build strong, trusted relationships across fraud, operations, product, technology, and customer-facing teams
• Act as a connector across teams to align priorities and drive shared outcomes
• Represent and advocate for the customer perspective in decision-making
• Maintain an ongoing discovery approach to identify friction points across the end-to-end fraud journey
• Translate insights into clear, actionable opportunities for improvement
• Partner with teams to turn identified opportunities into actionable plans and support execution
• Ensure improvements are adopted, sustained, and scaled where appropriate
• Align work across multiple teams to ensure efforts are coordinated and focused on the highest impact areas

Fraud Customer Experience Business Partner

Data Scientist

• Manages and builds systems of models to analyze diverse big data sources
• Manages and participates in developing, testing and validating models that drive business value
• Assists with identifying and interpreting insights from data
• Direct leadership of assigned data science team
• Manage and participate in working with large data sets to solve unstructured problems using different analytical and statistical approaches
• Manage the sourcing, ingesting, and cleaning of data sets in preparation for analysis
• Ensure data is stable, accounting for complex data drift in development and production
• Manage the building of econometric, statistical and machine learning models for various problems
• Manage committing of complex coding into model repository
• Lead the selection and refinement of models taking into account performance, reliability and stability metrics
• Develop model refinement educational materials and deliver related training for data users
• Create outputs from multiple models for business discussions
• Lead stakeholder meetings to discuss concerns, opportunities and production challenges
• Review own and assigned team’s code to ensure it is efficient, accurate, and using best practices
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls

Lead Data Scientist – Compliance Analytics

Operations

• Lead the design, implementation, and optimization of Mainframe automation using OPS/MVS and System Automation
• Develop, enhance, and maintain automation for IPL (startup/shutdown) with a focus on stability, repeatability, and minimal manual intervention
• Support and improve Disaster Recovery (DR) processes, including GDPS workflows and recovery automation
• Partner with z/OS, Middleware, Application, Scheduling, and Infrastructure teams to align automation with operational and business requirements
• Drive phased IPL automation strategies to support controlled startup/shutdown during maintenance windows
• Troubleshoot and resolve complex automation and system issues across Production, Non‑Prod, and Staging environments
• Create and maintain operational documentation, runbooks, and standards to ensure supportability and knowledge transfer
• Mentor junior engineers and promote knowledge sharing and continuous improvement
• Participate in Agile ceremonies; contribute to backlog refinement, PI planning, and roadmap definition

Senior Mainframe Automation – OPS/MVS, System Automation, GDPS

Account Manager

• Provides relationship management oversight of assigned institutional client accounts.
• Working in a team environment, provides account specific administration support and client service tasks to support the business.
• Submit activity for processing in a timely and accurate manner and based on client directives.
• Respond to and/or annotate compliance reports as directed by more experienced Relationship Managers.
• Submit annual account reviews for assigned accounts in a timely manner or as directed.
• Serve as primary/secondary contact for assigned/coverage team accounts as well as retirement plan participants and pensioners.
• Resolve basic matters and inquiries, adhering to established Division, client and alliance service standards.
• Maintain client communications on regulatory, legal, accounting and trust matters.
• Complete client billing and resolve aged receivables for client accounts; work with more experienced Relationship Managers as needed.
• Remain current on industry trends and regulatory items.

ICS Relationship Manager I – Retirement Services

Application Engineer

• Develop and implement engineering’s technical security policies and procedures, and performance of security measures
• Scan and test applications for potential vulnerabilities and non-compliance with security standards
• Partner with engineering teams during code reviews to identify potential security vulnerabilities and advise strategies to develop more secure code
• Integrate security tools and processes into the software development and operations pipeline, including automation of security checks and scans to identify and fix vulnerabilities early in the development process
• Lead training sessions for technology teams in one-on-one coaching and large team training sessions on secure coding practices and information system security best practices
• Configure and manage automated tools and solutions to address security weaknesses in applications, systems, and infrastructure
• Partner closely with incident response teams to mitigate the impact of incidents from application security vulnerabilities and identify necessary steps to remediate findings
• Proactively recommend process enhancements and implement prioritized improvements within Cybersecurity team to enhance application security capabilities
• Track current events, technological advancements, and changes in the secure application development landscape to anticipate how attackers may change their tactics, and implement adjustments to internal technologies, policies, and procedures
• Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis
• Identify risk-related issues needing escalation to management

Senior Application Security Engineer

Risk

• Provides oversight and critical challenge of the identification, assessment, monitoring, mitigation and reporting of all significant risks throughout the business/function.
• Challenge unmitigated risks in accordance with risk framework and assess adequacy and timeliness of remediation.
• Escalate identified gaps appropriately.
• Prepare, review, and present clear, well-supported risk opinions, reports, and presentations for senior leadership addressing the state of the operational risk environment, emerging risks, and key themes.
• Support ORM’s Framework with First Line Risk.
• Monitor execution for alignment with ORM policies and guidance, as well as supervisory expectations.
• Collaborate with first line risk teams, technology risk, compliance, model risk, and other second line partners to drive consistency, transparency, and value-added risk management outcomes.
• Assess issues, control failures, or policy breaches to determine whether root cause has been adequately identified by first line and remediation plans are effective and sustainable.
• Interact with external peers and members of professional organizations to remain aware of changing or emerging risks and proactively bring key information to team for inclusion/consideration in continuous monitoring and/or other oversight activities.

Senior Operational Risk Advisor

• Process Transfers & Account Updates: Review and validate physical certificates and documentation to complete ownership transfers, issue new certificates, and update account details in our system.
• Ensure Accuracy & Compliance: Follow established checklists and controls to meet regulatory requirements, SLAs, and internal standards.
• Collaborate Across Teams: Work closely with clients and stakeholders to clarify information and resolve discrepancies.
• Disbursements & Adjustments: Support wire transfers, check disbursements, and trust-to-trust transfers; assist with bond adjustments and wire instruction updates when needed.
• Manage Workflow & Priorities: Monitor cases in our workflow system, prioritize based on deadlines, and ensure timely progress.
• Customer Interaction: Respond to inquiries primarily via email (with occasional phone calls) to provide updates and resolve issues professionally.
• Continuous Improvement: Identify opportunities to streamline processes and enhance operational efficiency.

Transfer Agent Operations Specialist – Global Capital Markets Support Services

Collections

• Responsible for managing an assigned customer base of delinquent loans
• Evaluate status of loan to decide on interactions with customers, Branch Managers and Relationship Managers
• Handle past due Commercial loans, Mortgages, Leases, Lines of Credit, Credit Cards and overdrawn Deposit Accounts
• Collaborate with direct management, business customers, sales and branch reps, and relationship managers for appropriate solutions
• Investigate and conduct skip tracing as required

Business & Commercial Collections Specialist I

Program Manager

• Lead the end-to-end design and management of the enterprise client engagement program defining strategy, setting objectives, and overseeing execution
• Develop a comprehensive understanding of key client relationships and their networks to align bank solutions, resources, and expertise
• Collaborate with client-relationship business lines (Commercial, Wealth, Retail, etc.) and corporate functions including marketing, PR, and community teams to ensure a cohesive, organization-wide engagement approach
• Partner with Regional Presidents, Chief of Staff, and market activation peers to align enterprise initiatives with market-level execution
• Convene cross-functional teams (including Charitable Foundation, Office of the CEO, and CRA) to plan and deliver integrated engagement events, sponsorships, and forums
• Bridge the connection between executive engagement and main client contacts
• Continuously eliminate silos across business lines to create a seamless holistic client experience and increase cross-functional collaboration
• Translate enterprise engagement priorities into actionable playbooks, roadmaps, and toolkits for market teams
• Leverage quantitative and qualitative insights to inform program evolution, adjust strategy, and drive continuous improvement
• Maintain ongoing tracking and reporting on program performance, outcomes, ROI, and opportunities for enhancement
• Act as a central liaison between internal stakeholders and capabilities teams to ensure coordinated engagement planning and execution
• Mentor and support internal teams on best practices in client engagement, program governance, and strategic alignment
• Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite
• Ensure client engagement programs and activities align with compliance, regulatory, and governance expectations
• Identify risk-related issues needing escalation to management
• Maintain internal control standards, including timely completion of internal and external audit remediation items

Client Engagement Program Manager

Product Manager

• Serves as owner of a large product or set of products by representing the voice of the customer and stakeholders to ensure that the product provides value to the customer, while aligning with the business strategy.
• The Product Owner II defines their product vision and roadmap, prioritizes the product backlog, anticipates client needs and serves as primary communicator between product stakeholders and teams while evaluating product progress at each iteration.
• Build and own the large product or set of products vision and roadmap that aligns with the overall strategic intent and communicate them with the team and all stakeholders.
• Prioritize the backlog(s) based on the overall product vision and strategy.
• Represent the voice of the customer within the team and convey story details to the team; make autonomous decisions, quickly and thoughtfully, to move delivery forward in alignment with overall product vision and strategy.
• Write user stories and groom the backlog in partnership with the team.
• Specify acceptance criteria for each user story in support of moving the team to Acceptance Test-Driven Development (ATDD).
• Work directly with the delivery team to create appropriate information radiators and other communication tools for internal team and stakeholder use to show progress on a large product or multiple products.
• Participate in all team activities and ceremonies.
• Use a matrixed influencing approach to work with essential business partners throughout the organization, often at a more senior level and irrespective of hierarchy or divisions, advocating for the benefit of the customer.
• Understand and engage with your customers. Focus on outcomes over outputs, incorporating design thinking methods and analytics to inform product design.
• Collaborate across teams and with other Product Owners to align the customer journey and dependent backlogs.

Product Owner II – Commercial Treasury Data Store

• Provides oversight and critical challenge of the identification, assessment, monitoring, mitigation and reporting of all significant risks throughout the business/function
• Prepare, review, and present risk opinions, reports, and presentations for senior leadership
• Collaborate with first line risk teams, technology risk, compliance, model risk, and other second line partners

Operational Risk Senior Advisor – ORM 2nd Line Oversight

Inside Sales

• Responsible for management of card relationships
• Primary point of contact for existing clients
• Manage and grow assigned portfolio
• Monitor spend for managed portfolio clients
• Maintain strong communication with Treasury Management Consultants
• Participate in pricing of products and services
• Assist Regional Sales Manager in executing sales strategies