Lucy Group Ltd

Sales

• Manage key accounts and develop business with new and existing customers
• Win new business across EV customers, infrastructure providers, installers, and delivery partners
• Work cross-functionally with engineers, technical sales specialists, and area sales teams
• Shape specifications, support tenders, and provide market insights for product development.

Regional Sales Manager

Product Manager

• To manage the product marketing and product management of the primary application Gas and Air Insulated Switchgear.
• Coordinate product promotion both internally and externally.
• Support the global roadmap and strategy for the product range.
• Drive new product development and launches as part of the international team.
• Responsible for the control and management of the current and any future primary application switchgear offers through its lifecycle.
• Work with other digital products for integration and coordination of these offers.

Primary Switchgear Product Manager

Backend Engineer

• Implement new features in our product
• Participate in the investigation and resolution of issues related to the solution
• Participate to the entire development cycle (analysis, design, estimation, development, testing, and deployment)
• Propose ideas for improvement of the applications, procedures, and technologies used
• Develop and maintain automated tests (unit tests, integrations)
• Perform code reviews
• Collaborate with technical writers on solution documentation

Backend Developer, Java / Full Stack Developer

DevOps Engineer

• Implement, support, and optimise Lucy Group’s public and private cloud platforms.
• Deliver secure, resilient, and high-performing infrastructure services.
• Manage deployments, monitor performance, and ensure governance compliance.
• Collaborate with colleagues to deliver enterprise-grade cloud capabilities.
• Troubleshoot and resolve cloud infrastructure issues.
• Contribute to automation initiatives using Infrastructure as Code (IaC) and scripting.

Infrastructure & Cloud Operations Engineer

Chief Marketing Officer

• Develop and implement a comprehensive marketing plan that supports business objectives, sales budgets and brand enhancement.
• Manage the marketing budget ensuring spend is planned, monitored and optimised to deliver maximum impact and return on investment.
• Track, analyse and report on marketing performance using agreed KPIs providing insight and recommendations to improve future activity.
• Monitor market trends, competitor activity and customer behaviour to identify opportunities, risks and areas for optimisation within the marketing plan.
• Support product management with new product launches through market research, launch planning, campaign delivery and sales toolkits.
• Create and manage marketing collateral including presentation, brochures, data sheets, videos, animations and written content.
• Manage and maintain the Lucy Zodion website, ensuring content is accurate, customer focused and optimised for search engines (SEO) and user journey.
• Plan and manage social media activity (primarily LinkedIn), including content planning, posting, engagement and performance tracking.
• Design, implement and manage integrated marketing campaigns across digital and offline channels.

Senior Marketing Executive

• Own and manage the fusegear product portfolio including fuses (gG,aM, aR etc), fuse bases, carriers and other ancillary products.
• Define product roadmap aligned with market demand, customer needs, standards and customer segments and manage product lifecycle including rationalisation.
• Conduct competitive benchmarking on ratings, performance, form factor and pricing
• Identify opportunities for new product introductions, variants and localisation.
• Market research via customer visits to understand current and future needs of the customer enabling creation of a clear technical product roadmap incorporating market requirements.
• Offer continued support to R&D team during the new product development and legacy product modification process. Defining, leading and owning product road maps and deadlines for product launches is critical.
• Define product specifications including voltage, current ratings, breaking capacity, temperature rise and coordination requirements.
• Work with R&D on fuse element design, arc extinction, striker mechanisms and insulation systems and ensure compliance with market requirements.
• Support type testing, routing testing and validation activities
• Manage engineering changes and variant rationalisation
• Ensure Standards, Testing and Compliance: IEC 60269, IEC 60947, ENA12-6, BS88, UL etc.
• Support R&D in 3rd party labs for type test and approvals
• Maintain technical documentation, datasheets, catalogues and certification records for all products.
• Gather data, analyse and report on market positioning within target markets and sectors. Tracking competitors, market trends, historical information, channels and identify gaps in the market to enable targeted strategy for maximising sales for each product category.
• Product Manager will closely collaborate with marketing team on needs of target market, channel strategies and optimised route to market. This will also include product communication strategies as and when necessary.
• Support in identification of new opportunities across Utilities, Industrial, Wholesale, Datacentres and OEM segment.
• Closely work with marketing communications to develop product and segment specific technical collaterals.
• Support pricing strategy, cost structures, margin improvement initiatives
• Participate in Industry Exhibitions and articulate product benefits to customers
• Provide technical support and training to sales teams, distributors and customers
• Assist in product launches, customer presentations and tender support
• Engage with OEMs, panel builders, utilities, EPCs and renewable energy customers.
• Collaborate with R&D, Quality and Manufacturing pertaining to design for manufacture, cost optimisation, delivery readiness and serviceability.
• Support alternative material development and vendor qualification
• Work with quality to analyse failures, warranty claims and field issues to ensure the product line and segment remains healthy.

Business Development Rep

• Define and execute the regional growth strategy focused on Smart Street Lighting across the territory
• Identify priority partners and customers to accelerate growth
• Provide market insights and strategic recommendations to marketing staff and senior leadership
• Strengthen and expand relationship with existing partners
• Identify, negotiate and secure new strategic partnerships and alliances
• Represent the organization in high level external engagements and negotiations
• Build and maintain a strong pipeline of opportunities across the region
• Drive new business acquisition and expansion within existing accounts
• Oversee complex multi– component deals involving hardware, software and services
• Ensure accurate, forecasting and achieving of revenue targets
• Lead, mentor, and develop team members building regional expertise in the solutions
• Build regional capability and foster a high performance, accountable culture
• Ensure effective allocation of resources and prioritization of opportunities
• Act as the primary regional lead for business development activities
• Ensure execution is tailored to local market conditions and regulatory environment
• Represent the company at industry events, trade shows, and client engagements
• Work closely with global teams (eg. product, marketing, technical support, legal, finance) to support initiatives
• Ensure alignment between regional execution and global strategy

Head of Business Development

• Support the Sales Teams with the sales and tendering process by assisting with tender preparation, administration, contract handover, customer call handling and sales generation.
• Support the Sales Teams to gather their data and help with the return actions.
• Communicate customer requirements internally.
• Manage Customer order handover to Customer Services/ Contract Management team.
• Follow-up open tenders to assist the Sales Teams.
• Support for UK Distributors.
• Support L1 (L1 – “standard product enquiries”) Technical Queries received by either phone or email.
• To undertake any other duties and responsibilities as required / instructed to maintain and / or improve the efficiency, quality and service provided by the company.
• Comply with all company policies and procedures and maintain confidentiality of information relating to the company’s business and staff.

Sales Engineer – Tendering

Technical Project Manager

• Driving growth of our UK Energy Services business, through supporting all aspects of delivery order book management, through to Programme completion, working closely with a wide range of internal and external stakeholders.
• Manage multi-disciplined teams, and individuals, ensuring all work is planned to the highest standard whilst managing compliance, quality, safety and control over costs.
• Support staff to ensure each person can achieve their potential and lines of communication remain open and strong.
• Support the team in managing customer communications, expectations, and future opportunities.
• Manage the application of scheduling, coordinate site work, and logistics, with a range of engineers, sub-contractors, and utility companies.
• Own the handovers from sales through to delivery and invoicing.
• Ensure work programme is efficiently utilised, supporting the delivery team through having the right skills and availability within the engineering team to deliver the order book/ work bank.
• Management of the departments order book utilising agile efficient methods.
• Oversee customer and subcontractor relationships attending meetings both in Thame and at customer premises where required.
• Support Engineering team and clients, with project deliverables.
• Carry out internal audits, support compliance of procedures and continuous improvement.
• Ensure project and programmes are managed successfully - scheduling, job costing, material purchases and specifications, logistics and travel arrangements.
• Manage commercial requirements for individual projects, frameworks and applicable T&C.
• Supporting out of hours calls as required and management of call rota.
• Assist on site with the delivery of works / project supervision.
• Mentoring of Engineers, supervisors and supporting staff.