Lone Wolf Technologies

Account Executive

• Drive new customer acquisition by identifying and closing deals with brokerages below the enterprise tier.
• Own the full sales cycle, from prospecting to contract execution, ensuring a seamless customer transition.
• Sell solutions that deliver real value, positioning our platform as a must-have for brokerages.
• Manage pipeline effectively to consistently hit and exceed quota.
• Partner with internal teams to ensure smooth onboarding and high customer retention.
• Develop deep expertise in our products, industry trends, and customer pain points.
• Maintain accurate forecasting and CRM hygiene.

Implementation Specialist

• Implement a coordinated project plan to manage successful client implementations, conversions and other professional service engagements across the Lone Wolf platform suite
• Provide product training, pre-sales and post-sales application related activities and escalated application support in accordance with internal guidelines and policies for the Lone Wolf platform suite
• Perform thorough needs assessments and requirements gathering activities
• Provide regular internal and external status updates highlighting accomplishments and risks
• Work directly with key client leads to provide expertise around software configuration
• Use expertise of Lone Wolf software and customer environments to consult agencies on best practices
• Work closely with the Business Solutions Consultant team to ensure a smooth transition from implementation to feature adoption and utilization
• Provide clear guidance around data extracts from the Lone Wolf application so clients can take advantage of third-party APIs
• Track project work to ensure implementations are progressing on-time and within budget
• Maintain a comprehensive understanding of in-progress product development, product vision and Lone Wolf direction
• Participate in internal UAT activities as required
• Maintain a good knowledge of the real estate industry and trends within the industry

Onboarding Specialist

• Provide ongoing coaching, feedback, and mentorship to team members to help them grow their skills, achieve goals, and foster a positive, engaged work culture.
• Design, refine, and expand onboarding workflows to create consistent, high-quality customer experiences. Identify opportunities for process automation and efficiency.
• Oversee client onboarding journeys from sales handoff through go-live, ensuring seamless adoption, milestone achievement, and positive customer outcomes.
• Establish clear team goals, track performance against KPIs, and ensure team members consistently meet or exceed expectations.
• Partner with global stakeholders in Sales, Product, and Customer Success to align onboarding strategy with broader company objectives.
• Assign tasks and projects based on team members’ skills and strengths to maximize efficiency and impact.
• Recruit, onboard, and train new team members in the Philippines. Build a strong pipeline of talent and create development opportunities to retain top performers.
• Provide guidance and support during high-priority client escalations, ensuring swift resolution and positive outcomes.
• Prepare and deliver reports on team performance, onboarding progress, and customer outcomes to senior leadership.
• Foster a collaborative, supportive, and inclusive team environment where individuals are empowered, recognized, and motivated to do their best work.

Manager, Customer Onboarding

SDET

• Design and write high quality test scripts
• Maintain existing test scripts
• Provides feedback on how to improve efficiency and workflows
• Mentor less experienced staff
• Report bugs to the development team quickly and succinctly
• Write test cases for new products and features
• Review and analyze product requirements

QA Automation Engineer III

QA Engineer

• Initiate forms design library/forms reviews and test data entry fields and their functions
• Report problems, perform troubleshooting and drive resolution
• Own and execute all test plans for Lone Wolf zipForm and TransactionDesk products
• Perform functionality testing, end-to-end system testing, regression testing, and automated/manual testing as needed
• Work with Forms Designers and Forms Design Team Leads to define and review software or viewer related issues
• Recommend design process improvements to ensure accurate field programming and high-quality forms
• Provide detailed documentation to form designers to pinpoint and solve form functionality issues
• Thoroughly test each form for formatting accuracy and field function to ensure compatibility with the end product viewer

Quality Assurance Analyst

Marketing

• The Marketing Coordinator will help bring our marketing plans to life by assisting with campaign logistics, webinars and key projects. We are looking for a detail orientated self-starter who can juggle multiple projects.  If you have strong execution skills and a proactive mindset, this is a great opportunity to grow a marketing career.

Marketing Coordinator

Brand Manager

As a Product Marketing Specialist, you will work closely with the Product Marketing Manager to contribute to the development of comprehensive marketing plans. Your role will involve conducting market research and analysis to identify key trends, competitive landscapes, and customer needs. You will assist in crafting compelling value propositions and messaging tailored for target audiences and then implement and execute marketing strategies outlined in the plans.

Account Executive

Account Executive

Implementation Specialist

Manager, Customer Onboarding

QA Automation Engineer III

Quality Assurance Analyst

Marketing Coordinator

Product and Brand Marketing Specialist