Vice President, Business Systems – Transformation

Lone Wolf Technologies

Vice President enhancing business systems & transformation impacting the customer lifecycle for Lone Wolf. Responsible for leading enterprise business system transformations and aligning executive teams.

Posted 6/22/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Conduct a comprehensive assessment of the current business systems landscape, including CRM, Customer Success, Contact Center, Billing, ERP, and related platforms.
Define and map the processes that will flow through the tools
Develop a business systems roadmap aligned with company growth objectives.
Identify opportunities to simplify workflows, reduce technical debt, improve automation, and eliminate manual processes.
Establish a scalable architecture supporting the end-to-end customer journey.
Evaluate and optimize the entire quote-to-cash process, including:
Lead management
Opportunity management
Quoting and contracting
Customer onboarding
Customer Support
Billing and collections
Renewals and expansion
Identify process bottlenecks and recommend improvements to increase efficiency and revenue realization.
Provide strategic oversight of key business platforms, including:
Salesforce
Gainsight
Contact Center / CCaaS platforms
Billing and subscription management systems
Customer support platforms
Data and reporting systems
Ensure platforms are effectively integrated and aligned with business needs.
Partner closely with Executive Leadership, Product, Finance, Revenue Operations, Customer Success, Support, and IT teams.
Facilitate alignment between business objectives and technology investments.
Serve as a trusted advisor to leadership regarding business process and systems strategy.
Establish governance practices for business systems investments and prioritization.
Define key performance indicators and success metrics.
Lead transformation initiatives from assessment through implementation.
Build internal capabilities and organizational structures needed to support future growth.

Requirements

What you’ll need

12+ years of experience leading business systems, enterprise applications, or digital transformation initiatives.
Experience designing and optimizing quote-to-cash processes in a SaaS or technology environment.
Deep knowledge of platforms such as Salesforce, Gainsight, CCaaS/contact center solutions, billing systems, and customer support technologies.
Demonstrated success leading large-scale cross-functional transformation programs.
Strong executive presence with the ability to influence senior leaders and drive organizational change.
Experience building business cases and technology roadmaps.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Lone Wolf Technologies Website LinkedIn All Job Openings 201 - 500 employees Founded 1993 🏠 Real Estate ☁️ SaaS 🛍️ eCommerce Real Estate
SaaS
eCommerce Lone Wolf Technologies is a leading provider of software solutions for the real estate industry. Their platform, known as the Lone Wolf Foundation, is an end-to-end solution designed to help real estate professionals like agents, brokers, and MLSs manage various aspects of their business efficiently. The company's product offerings include digital advertising, analytics, back office tools, CRM, eSignature, intranet, and more, all aimed at optimizing transaction workflows, client interactions, and business management. Lone Wolf Technologies focuses on integrating digital tools to enhance the operational efficiency of real estate practitioners across North America. Vice President, Business Systems – Transformation 🔥 9 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead ⚙️ Business Operations 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Conduct a comprehensive assessment of the current business systems landscape, including CRM, Customer Success, Contact Center, Billing, ERP, and related platforms.
Define and map the processes that will flow through the tools
Develop a business systems roadmap aligned with company growth objectives.
Identify opportunities to simplify workflows, reduce technical debt, improve automation, and eliminate manual processes.
Establish a scalable architecture supporting the end-to-end customer journey.
Evaluate and optimize the entire quote-to-cash process, including:
Lead management
Opportunity management
Quoting and contracting
Customer onboarding
Customer Support
Billing and collections
Renewals and expansion
Identify process bottlenecks and recommend improvements to increase efficiency and revenue realization.
Provide strategic oversight of key business platforms, including:
Salesforce
Gainsight
Contact Center / CCaaS platforms
Billing and subscription management systems
Customer support platforms
Data and reporting systems
Ensure platforms are effectively integrated and aligned with business needs.
Partner closely with Executive Leadership, Product, Finance, Revenue Operations, Customer Success, Support, and IT teams.
Facilitate alignment between business objectives and technology investments.
Serve as a trusted advisor to leadership regarding business process and systems strategy.
Establish governance practices for business systems investments and prioritization.
Define key performance indicators and success metrics.
Lead transformation initiatives from assessment through implementation.
Build internal capabilities and organizational structures needed to support future growth. 🎯 Requirements
12+ years of experience leading business systems, enterprise applications, or digital transformation initiatives.
Experience designing and optimizing quote-to-cash processes in a SaaS or technology environment.
Deep knowledge of platforms such as Salesforce, Gainsight, CCaaS/contact center solutions, billing systems, and customer support technologies.
Demonstrated success leading large-scale cross-functional transformation programs.
Strong executive presence with the ability to influence senior leaders and drive organizational change.
Experience building business cases and technology roadmaps. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Director – Business Process Improvement 🕒 2 days ago US Anesthesia Partners 5001 - 10000 ⚕️ Healthcare Insurance 💊 Pharmaceuticals 🔬 Science Website LinkedIn All Job Openings Director of Business Process Improvement managing process evaluation and efficiency in Revenue Cycle Management. Collaborating with executive teams for operational excellence within healthcare operations. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead ⚙️ Business Operations Assistant Vice President – Business Process Manager 🕒 2 days ago EXL 10,000+ employees Website LinkedIn All Job Openings Assistant Vice President managing Payment Integrity Audit operations at EXL. Collaborating with leaders and teams to enhance processes and compliance for optimal recovery outcomes. 🇺🇸 United States – Remote 💵 $125k - $160k / year 💰 $2M Venture Round on 2015-01 ⏰ Full Time 🔴 Lead ⚙️ Business Operations Director, Business Operations 🕒 3 days ago Travel + Leisure Co. 10,000+ employees 👥 B2C Website LinkedIn All Job Openings Director of Business Operations at Travel + Leisure Co. responsible for financial support and driving margin growth through strategic initiatives and operational efficiencies. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead ⚙️ Business Operations Director, Business Operations 🕒 3 days ago Travel + Leisure Co. 10,000+ employees 👥 B2C Website LinkedIn All Job Openings Director managing business operations for Travel + Leisure Co. Leading financial and administrative support to ensure business success across Area sites. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead ⚙️ Business Operations Business Systems Specialist 🕒 3 days ago Ryan Specialty 1001 - 5000 💸 Finance 🤝 B2B Website LinkedIn All Job Openings Business Systems Specialist leading analysis and solutions in Premium Accounting operations. Mentoring analysts and enhancing systems efficiency through advanced analytics and AI tools. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead ⚙️ Business Operations 🦅 H1B Visa Sponsor View More Business Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

business systems assessmentprocess mappingworkflow simplificationautomation improvementquote-to-cash process optimizationkey performance indicatorstransformation initiativesbusiness case developmenttechnology roadmaps

Soft Skills

strategic oversightexecutive presenceinfluencing senior leadersorganizational change managementtrusted advisor