Solutions Engineer

• Support the development and execution of a compliance program at a national agency.
• Be part of a team responsible for driving the modernization of compliance operations through innovative and sustainable solutions.
• Bring expert-level knowledge, guidance, and experience to align technology with compliance goals.
• Identify tech-enabled solutions and evaluate integration readiness, platform fit, scalability, adoption potential, and cost.
• Pinpoint strategic upgrades that optimize compliance operations and investment value and deliver a targeted roadmap for technology requirements.
• Translate complex technical requirements into accessible information for agency leadership decision-making.
• Optionally prototype and integrate identified technology solutions from the targeted roadmap (task LMI may be selected to execute).
• Evaluate current technology landscape through mapping of regulations, policies, and governance structures.
• Review risk management, compliance lifecycle, incident/issue management, applications, data flows, architectures, security, privacy, and resilience controls.
• Recommend and/or design technology solutions (e.g., ServiceNow GRC, AI tools, workflow automation) and create monitoring dashboards and real-time compliance tracking systems.
• Develop technology acceleration recommendations and implementation roadmaps; support data collection, analysis, and reporting technology requirements.

Technical Solutions SME

Program Manager

• Support the USPS Program Manager to streamline operations and support operations activities
• Work with program manager to oversee and manage multiple stakeholders and project schedule interdependencies
• Effectively communicate with the geographically dispersed project team that includes subcontractors, subject matter experts, and client personnel
• Work autonomously with project stakeholders to resolve complex project scheduling issues
• Demonstrate knowledge and experience in requirements decomposition and systems integration
• Managing and leading consulting projects and initiatives
• Developing organizational and human capital strategies, conducting organizational assessments, creating deliverables (plans, reports, briefings, etc)
• Developing and implementing strategies and plans; developing project deliverables, conducting analysis, and responding to client requests
• Supporting project management and scheduling activities

Program Operations Specialist

Communications

• Provide project management, change management, and communications support to the program. Develop, initiate, and maintain leadership communication strategy, messaging, and dissemination plans, including communications plans and community outreach and external collaboration plans aligned with the program. Design and execute comprehensive stakeholder engagement strategy including interview protocols, survey design, and workshop facilitation Establish, implement, and manage change management plans and procedures, to include adoption strategies, readiness assessments, and feedback mechanisms for continuous improvement Support organization-wide rollout through user engagement and adoption facilitation Create and distribute support materials such as user guides, FAQs, and training manuals to aid employees during the transition. Engage in continuous communication with stakeholders to provide updates, gather feedback, and make necessary adjustments throughout the integration process. Enable project leadership to provide the highest-quality findings, briefs, and messaging to agency leadership, to ensure rapid resolution on key issues, effective decision-making on critical opportunities, and accurate capture of historic information. Produce and edit communications, including but not limited to, email messages, talking points, PowerPoint briefing, and Standard Operating Procedures (SOPs). Organize and support facilitation of training sessions for staff to ensure proficiency in transformed compliance framework, addressing any questions or concerns. Support team with various consulting tasks, such as task tracking, note-taking, communications and other tasks, as determined necessary by the task lead or Program Manager. Demonstrate commitment to transparency and deliver content that increases engagement. Capture effort risks and issues for effective escalation and resolution.

Strategic Communications and Change Management Specialist

Compliance

• Lead policy and SOP inventory, coordination, drafting, and governance to ensure clear, current, and role-based guidance aligned to legal and ethical standards.
• Analyze existing compliance policies and related materials, including evaluations for regulatory/legal requirements, union contracting requirements, legal agreements, and/or commercial best-practices.
• Serve as primary delegate to conduct research, writing, editing, and consulting activities to shape content.
• Execute hands-on risk/control testing, continuous monitoring, Key Risk Indicator (KRI) production, and audit/evidence support
• Conduct comprehensive policy mapping and identify policy-to-practice gaps
• Refine procedures and workflows
• Implement and manage version control standards to track document changes
• Ensure all policies comply with current federal regulations and ethical standards
• Facilitate policy workgroups and gather feedback from field operations, legal representatives, and labor relations representatives
• Partner with field coaches during pilot and rollout to validate adoption and effectiveness of enhanced policies and related materials
• Support risk management by performing control testing and monitoring, maintaining risk-to-control traceability, and contributing to reporting and dashboards.
• Assist with audit activities including remediation support and corrective action plans (CAPs)
• Support pilot data collection, after-action reviews, and rollout readiness/adoption checks; escalate issues.
• Contribute to the development of key deliverables, including reports and strategic roadmaps

Policy and Compliance Specialist

• Evaluate current technology landscape through the mapping of regulations, policies, and governance structures to ensure tools support required workflows, reporting, and oversight
• Review risk management, compliance lifecycle, and incident/issue management for gaps and automation potential
• Inventory applications, data flows, architectures, and integration capacity with GRC and enterprise systems
• Review security, privacy, and resilience controls
• Identify redundant platforms, integration opportunities, licensing/maintenance costs, and future scalability
• Recommend and/or design technology solutions, such as ServiceNow GRC, AI tools, and workflow automation
• Create monitoring dashboards and real-time compliance tracking systems
• Develop technology acceleration recommendations and implementation roadmaps
• Evaluate usability, change readiness, analytics needs, budget, and resource capacity for sustainable implementation
• Define analytics use cases and acceptance criteria
• Support data collection, analysis, and reporting technology requirements

Subject Matter Expert, Technical Solutions

Project Manager

• The Project Control Analyst will support Program Management Teams (Vice Presidents, Program Directors, Program Managers, and Project Leaders) in financial management of projects and programs. • Collaborate with Project Management Teams in the development, review, and updates of project and program budgets, forecasts, and estimate-at-completion (EAC) and related reporting and analysis. • Facilitate contract kick-off meetings to ensure CostPoint project setup, project billing and accounting, and other contractual obligations with financial implications. • Track personnel spend against budgets; monitor project expenditures; resolve discrepancies; • Review and report project financial performance (revenue, cost, margins) and identify deviations; • Support subcontractor/vendor cost management lifecycle; • Review subcontractor invoices; • Collaborate with Purchasing to ensure subcontractor funding is up to date; • Proactively manage program risks and mitigation activities; • Prepare client status reports and ad-hoc requests; • Review and approve client invoices; • Monitor forecast spend for labor and non-labor; • Manage labor category spend on T&M contracts; • Support audit requirements; • Develop or enhance project control processes.

Senior Project Control Analyst

• Work with the Senior Communications Consultant to brainstorm, craft, and organize communication products and plans.
• Assist in the development of products that include, but are not limited to FAQs, articles, blogs, newsletters, executive summaries, briefings, social media campaigns, digital or graphic visual storytelling, copyediting, drafting video scripts, communication plans or projects, content strategy, brochures, writing talking points/key messages, etc.
• Ensure communications products meet high quality standards while ensuring all required deliverables are submitted on time.
• Develop multimedia content for use on web sites/SharePoint, videos, graphics, animations, podcasts, etc.
• Create engaging and informative content for various digital platforms.
• Collaborate with SMEs to gather content requirements and ensure consistency in messaging.
• Collect qualitative and quantitative data to measure results to assess and adjust communication for effectiveness.
• Ensure adherence to technical specifications and brand guidelines.

Communications Specialist

Civil Engineer

• Provide civil engineering design, cost estimates, and construction oversight for border infrastructure.
• Lead design-build projects and ensure regulatory compliance; travel within CONUS up to 50%.
• Provide input on appropriate standards, and guidelines, as well as interpretation and compliance for building code and regulations.
• Support development of consistent approaches across multiple projects to reduce unnecessary variation.
• Assist in writing Statements of Work for use in bidding design-build construction including providing specifications and industry standards to be used in performance of the project.
• Assist in the development of government construction cost estimates.
• Review of design submittals including construction plans, reports and specification.
• Review project progress from an engineering perspective, measuring performance and proposing necessary corrective actions to maintain agreed-upon requirements
• Site visits to the southwest border to verify progress of work, ensure conformity with specifications and accepted engineering practices.
• Serve as the USBP lead engineer for the execution of specific design-build construction projects as assigned.

Site Reliability Engineer

• Build and secure CI/CD pipelines using Gitlab, Bitbucket, AWS CodePipeline, CodeDeploy, or similar tools.
• Integrate vulnerability scanning, container scanning, and security gates into automated build workflows.
• Deploy and support Kubernetes clusters using tools like Helm and Rancher.
• Automate infrastructure using Terraform, CloudFormation, and Ansible.
• Write scripts (Bash, Python, etc.) to support system automation and secure deployments.
• Stand up monitoring and alerting using Prometheus, Grafana, Splunk, or ELK.
• Manage secrets, permissions, and identity integrations (SAML, OAuth2, OpenID).
• Guide developers and platform teams on secure software design and deployment best practices.
• Support RMF documentation, FedRAMP compliance, and ATO readiness activities.
• Maintain disaster recovery and continuity plans; conduct periodic drills.
• Research, test, and implement new security tools and techniques to stay ahead of evolving threats.

Azure DevSecOps Engineer - Clearance Required

Platform Engineer

• Design, deploy, and manage the infrastructure behind our apps—across AWS GovCloud, edge, and Navy networks.
• Automate deployments and environment provisioning using tools like Terraform, Ansible, Gitlab, and AWS CodePipeline.
• Stand up and secure Kubernetes clusters (Rancher, Helm) and support containerized apps in production.
• Monitor performance and troubleshoot issues using tools like Grafana, Prometheus, Splunk, or ELK.
• Work across environments and stacks to ensure apps are secure, scalable, and resilient.
• Help write and maintain scripts or lightweight apps to support system automation and integration.
• Support ATO and cybersecurity requirements, including ICAM integration and container-level hardening.
• Contribute to a team that ships secure, production-grade capabilities to the mission at speed.

Platform Engineer - Clearance Required

Technical Program Manager

• Translate product vision into technical plans and engineering backlogs with a focus on scalable architecture and system interoperability
• Partner with platform and software engineering leads to guide system development across web apps, APIs, databases, and edge-connected hardware
• Lead end-to-end technical coordination across firmware, backend services, UI workflows, and gateway integration
• Prioritize features and technical debt with a builder’s mindset—balancing speed, security, and long-term maintainability
• Drive development cycles that support FedRAMP, IL5, and RMF compliance without slowing down iteration
• Own coordination of platform-wide upgrades, refactors, and cross-functional tech decisions
• Help shape ATO strategy and ensure development aligns with RMF requirements from the start
• Collaborate with product leadership on user research, feature validation, and future roadmap planning
• Dive deep with engineers to resolve blockers, challenge assumptions, and drive platform improvement
• Communicate technical progress, risks, and design decisions clearly to internal and external stakeholders