LMI

Strategic Communications and Change Management Specialist

LMI

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $74,892 - $128,045 per year

Job Level

Mid-LevelSenior

About the role

  • Provide project management, change management, and communications support to the program. Develop, initiate, and maintain leadership communication strategy, messaging, and dissemination plans, including communications plans and community outreach and external collaboration plans aligned with the program. Design and execute comprehensive stakeholder engagement strategy including interview protocols, survey design, and workshop facilitation Establish, implement, and manage change management plans and procedures, to include adoption strategies, readiness assessments, and feedback mechanisms for continuous improvement Support organization-wide rollout through user engagement and adoption facilitation Create and distribute support materials such as user guides, FAQs, and training manuals to aid employees during the transition. Engage in continuous communication with stakeholders to provide updates, gather feedback, and make necessary adjustments throughout the integration process. Enable project leadership to provide the highest-quality findings, briefs, and messaging to agency leadership, to ensure rapid resolution on key issues, effective decision-making on critical opportunities, and accurate capture of historic information. Produce and edit communications, including but not limited to, email messages, talking points, PowerPoint briefing, and Standard Operating Procedures (SOPs). Organize and support facilitation of training sessions for staff to ensure proficiency in transformed compliance framework, addressing any questions or concerns. Support team with various consulting tasks, such as task tracking, note-taking, communications and other tasks, as determined necessary by the task lead or Program Manager. Demonstrate commitment to transparency and deliver content that increases engagement. Capture effort risks and issues for effective escalation and resolution.

Requirements

  • Minimum Requirements : Bachelor’s degree from an accredited college or university in business, communications, or related discipline. 5+ years of experience in strategic communications and change management in federal agencies or large organizations. Must be able to obtain a Position of Public Trust Clearance (includes fingerprinting, background check, and drug screening). Expertise in writing, briefing, and other forms of communications in a highly sensitive environment. Strong proficiency with Microsoft tools and programs, including Excel, Office 365/SharePoint, and Teams. Knowledge of developing and executing communications plans. Strong facilitation, analytic, and problem-solving skills. Ability to work collaboratively and iterate products with a variety of internal and external stakeholders Ability to work with a team of professionals in a remote environment on expedited timelines. Ability to be comfortable working in ambiguous situations and with unclear direction. Desired Skills: Master’s degree or higher in a related discipline 3+ years consulting experience Prosci, ADKAR, or CCMP certification. Experience with large-scale organizational transformation and technology adoption. Agile, Scrum, and/or Lean Six Sigma training.