Lloyds Banking Group

Director

• Developing new opportunities by originating and structuring lending solutions for housing associations and charitable providers, guiding clients through the full deal journey.
• Building deep sector insight —understanding housing demand, funding structures, regulation, and the key public and private stakeholders shaping the market.
• Strengthening key relationships with clients, advisers, and wider sector partners, becoming a trusted voice and ambassador for the bank.
• Spotting emerging issues in the sector and identifying unmet needs or challenges, using insight to recommend strategic responses.
• Evaluating solutions to determine the best fit for clients, balancing financial, operational, and social impact considerations.
• Supporting planning activity by developing product, customer, and market plans informed by data and aligned to wider strategic priorities.
• Driving franchise growth through the development and execution of sector‑specific origination strategies that support long-term client success.

Director, Social & Supported Housing

Customer Support

• Providing face-to-face support to customers in one of our branches
• Learning and growing within an inclusive organisation
• Developing new skills and taking on new activities through our Skill Progression Framework
• Supporting customers over the phone from home and delivering outstanding service remotely
• Transitioning into a range of roles within the organization such as Digital, Operations, Fraud, and Financial Planning
• Exploring opportunities to move into leadership roles

• Providing face-to-face support to customers in our branches.
• Learning and growing within an inclusive organisation.
• Opportunities to transition into a range of roles such as helping customers over the phone from home.
• Delivering outstanding service remotely through various communication channels including social media, web-chat, and video calls.
• Spending a minimum of 12 months in a customer service role, mastering new skills and handling complex customer needs.
• Exploring a wide range of career opportunities across the Group in specialist areas e.g., Digital, Operations, Fraud, and Financial Planning.

Manager

• Partner with key members of the Credit Card teams and elsewhere to translate business and analytical requirements into GCP data solutions, ensuring they align with our strategic objectives.
• Play a leading role in making sense of customer insights and incorporating them into prioritisation and design decisions.
• Work closely with various functions such as Data Engineering to ensure data solutions are seamlessly integrated aligned to business needs.
• Recognise and address shortcomings in existing processes, systems, and procedures using your proven analysis and problem-solving skills.
• Act as a champion for the customer, ensuring their voice is heard and their needs are met in all product decisions.
• Develop personal capabilities through formal and informal training opportunities while mentoring others as needed.
• Respond to individual and team goals, investing in personal performance by improving your own skills and capabilities.
• Support outcomes by carrying out research using existing systems and protocols.
• Analyse and evaluate the feasibility of sophisticated products/services proposals, making vital adjustments with mentorship from senior colleagues or by leading a specialist team.
• Partner with experienced teammates to establish and integrate elements of a long-term planning system.

Customer Journey Manager, Data – Credit Cards Platform

• Lead, inspire and develop a high‑performing team of Relationship colleagues across the North & Scotland region.
• Build a bold, inclusive, collaborative and innovative team culture, supporting continuous learning and career development.
• Provide clear coaching and oversight to ensure strong performance, high‑quality client outcomes and robust risk management.
• Shape and deliver the regional strategy for the Mid‑Corporate business, using market insight, customer needs and competitive trends.
• Drive sustainable business growth by identifying new opportunities, deepening relationships and supporting new‑to‑bank acquisition.
• Represent LBG across the regional Mid‑Corporate market, building strong visibility with industry networks.
• Deliver the region’s P&L, balance sheet and income objectives in line with Group strategy.
• Oversee financial planning, budgeting and portfolio performance to ensure sustainable growth.
• Provide direction on credit, pricing and capital decisions, supporting negotiations on complex structures where required.
• Guide the team to understand and meet client and prospect needs through tailored, well‑structured proposals.
• Ensure high‑quality relationship management that supports long‑term customer value and balanced growth.
• Work closely with colleagues across Client Solutions, Credit, Risk and Delivery to improve propositions, enhance service delivery and support appropriate risk appetite.
• Represent the region at internal and external committees, deputising for the Regional Director when required.
• Embed a strong conduct culture, ensuring fair customer outcomes, effective complaints handling and full regulatory compliance.
• Role‑model high standards of governance, professionalism and ethical leadership across all activities.

Deputy Regional Director – Mid-Corporates

Financial Planning and Analysis

• Act as a trusted advisor to senior leaders, providing pragmatic, evidence-based people advice.
• Deliver the business area people strategy aligned to IP&I and Group People and Places priorities.
• Lead organisational change initiatives, experience in strategic workforce planning would be highly advantageous.
• Drive talent, succession, and capability planning to build high-performing, inclusive teams.
• Use data and insights to identify trends, risks, and opportunities, shaping proactive interventions.
• Collaborate with Centres of Excellence to deliver joined-up solutions.
• Champion diversity, equity, and inclusion, ensuring fair and consistent practices.
• Support governance, risk, and regulatory requirements in line with LBG policies and controls.

People Partner – Insurance, Pensions & Investments

• Join Lloyds Banking Group’s Business and Commercial Banking division (BCB) as we redefine how businesses access Lending and Working Capital solutions across the UK.
• Head a team of 10, aligning scorecards, board-level metrics, and Group priorities while driving planning, forecasting, and collaboration across Coverage, Finance, and Group Corporate Treasury.
• Act as a key link between Product teams and partners, nurturing growth, operational excellence, and data-driven insight to deliver better outcomes for customers.

Commercial Director

Analyst

• Work across a large variety of topics using consulting-style methodologies.
• Own and develop analytical solutions with a focus on translating insights into recommendations.
• Play an integral role in strategic workforce planning and reporting.
• Best-practice understanding of market-leading tooling and methodologies.
• Utilise tooling, specifically Power BI and Power Query Editor, to develop both ad-hoc and regular reporting and translate complex information into actionable analytics.
• Monitor and provide recommendations against Business Unit strategic priorities, including Workforce Plans, delivery roadmaps, and blockers to delivering at pace.
• Translate data and insights into engaging presentations at Business Unit and Senior Leadership forums.
• Ability to respond quickly to Group-level ad-hoc and emerging requests.
• Apply strong communication and stakeholder engagement skills to leverage a network of business management colleagues.

Data Performance & Insight Analyst

Executive Assistant

• Orchestrate the Director’s rhythm of the business, prepare briefings, manage stakeholder engagement and relationships across the Group.
• Act as knowledgeable triage for conduct & people risk topics, quality assure governance materials, maintain records.
• Support delivery of WRI transformation outcomes, track OKRs, highlight risks and drive communications.
• Role model values, handle confidential data, build trusted networks.
• Manage calendar and design processes to streamline workflows.
• Provide strategic challenge, insight and leadership to help shape decisions, lead the preparation of ExCo and often confidential materials ensuring high quality outputs, and keeping the Director advised on emerging issues.
• Leading on analysis, preparation and coordination of strategic papers and documents for P&P Executive Committee meetings, ensuring papers have the required stakeholder input, are impactful and engaging, working across teams for timely inputs and contributions.

Executive Assistant – Workplace Resolution & Investigations

Full-stack Engineer

• Lead the technical development and delivery at Team and Lab level
• Responsible for overall tech delivery line management & app ownership alongside own software engineering output
• Lead a self-organised engineering team s to design and develop software features or services that delight our customers
• Contribute to the mission to help Britain prosper
• Provide day-to-day line management and leadership in the wider Lab and community, coaching and/or mentoring other engineers
• Identify shortcomings, then suggest and implement improvements to existing business practices
• Develop and deliver projects or a workstream within the organisation's change management programme
• Provide input into the development of IT Security policies, develops underlying procedures and monitors their implementation for area of responsibility
• Analyse and evaluate the feasibility/relevance of proposals for complex products/services
• Foster a culture of innovation

Lead Software Engineer

• Cover a designated portfolio of client relationships across all products that is aligned with all key partners
• Develop a deep understanding of trends and activities of clients Media & Tech, drive thought leadership and engage with clients on sector themes
• Find opportunities to develop further income, recommending and implementing the appropriate solutions
• Help drive the client dialogue on behalf of the group and other interested parties, ensuring enquiries and issues are satisfactorily resolved
• Coordinate with all relevant parties to assist with deal execution and prepare the proposal in partnership with Credit Risk colleagues in order to seek approval for global credit exposure
• Prepare and present responses to invitations to tender for new and existing business, collaborating closely with other specialist providers as appropriate to enhance the potential for overall business returns
• Develop business leads and introductions, as appropriate, in order to maximise business growth for the group
• Manage any changes to Bank policies, systems, processes and working practices in order to achieve operational improvement
• Lead, motivate, develop and appraise team members so that their individual and collective performance meets the current and future needs of the business

Director – Media & Tech Corporate Sector Coverage

Product Manager

• Build strong relationships with stakeholders and act as a trusted partner within delivery teams.
• Understand colleague needs, learning goals, and the wider organisational context to design solutions that truly make a difference.
• Own and develop product strategies that enable skills growth and align with organisational objectives.
• Create product roadmaps that prioritise features supporting learning, development, and career progression.
• Manage product backlogs, ensuring clarity, prioritisation, and acceptance of user stories that enhance colleague experience.
• Develop strategies to capture and track user feedback, benefits realisation, and service performance, using insights to continuously improve learning journeys and product design.
• Manage supplier performance to ensure delivery meets agreed standards and supports our learning vision.
• Collaborate with multi-disciplinary teams to deliver high-quality digital products that empower colleagues to learn and grow.
• Invest in personal and team growth—champion simplicity, inspire confidence, and build trust while encouraging innovation and continuous improvement.

Product Owner – Learning, People Platform

• Utilise data and analytics to support product decisions and track performance
• Support the build and maintenance of dashboards and reports for monitoring metrics
• Support the delivery of strategy of customer management and treatment strategies
• Build an understanding of customer behaviour and product performance
• Prepare and gain approval for customer and colleague communications, drafting content and coordinating feedback

Assistant Product Manager

• Lead the dedicated Dorset and Bath Commercial Coverage team.
• Create strong connections to help the team, offer full bank services to customers, and guide your team to reach their highest potential for clients.
• Contribute to the strategic leadership and planning of the sector.
• Collaborate with other senior staff members.
• Motivate, develop, mentor, and appraise team members, ensuring individual and collective performance delivers ambitious business goals.
• Develop the capability of the Relationship team by applying specialist knowledge to support them in all aspects of their work.
• Provide oversight in developing, structuring, and assessing client proposals to meet customer requirements, finding opportunities to further develop income, and supporting implementation of appropriate solutions.
• Regularly evaluate the team’s performance against business objectives, including the supervision of regulated products, recognizing individual and team achievements, and taking corrective action where appropriate.
• Provide the appropriate support to the relationship management of clients and introducers across client segments, ensuring effective response to their business needs.
• Regularly interact with complex clients at MDs, FDs, and Boards of Director level.

Area Director – SME Banking, Commercial Coverage

Risk

• In your capacity as the Head of Pension & Retirement Risk Oversight, you will have responsibility for the oversight of the overall monitoring and management of risk of this part of our business.
• Lead and support oversight of the entire Pensions & Retirements product lifecycle, from product development to pricing and distribution, through to financial analysis and customer outcomes.
• Contribute to papers produced by the business for executive committee or board reporting, and provide 2LOD risk opinions, collaborating closely with colleagues in the broader Risk function.
• Support business growth and help them deliver and operate their customer propositions safely and within the risk framework and risk appetite.
• Contribute to broader strategy planning and business decision-making ensuring both quantitative (financial) and qualitative (non-financial) risks are sufficiently considered, assessed and reported to senior management.
• Provide forward looking risk opinions and thought leadership on material projects, initiatives and product development as required.
• Work closely with the Chief Risk Officer Insurance, the IP&I Risk leadership team, IP&I Executive, Insurance Board, and other senior colleagues in delivery of this role.
• Act as the single point of contact for proposition / business leads to provide subject matter and technical support through own and virtual teams knowledge.