Lloyds Banking Group

Customer Support

• Provide face-to-face support to customers in branches.
• Handle some everyday banking tasks while helping people through important moments.
• Offer reassurance, guidance, and practical support to customers.
• Support someone through a bereavement, resolving fraud concerns, and helping vulnerable customers.
• Promote and support digital services and help customers use online and mobile banking independently.
• Recognise opportunities to connect customers with the right products and services.

Marketing

• Leading in-year trading cycles, using real-time performance data, forecasting and scenario planning to track delivery against targets and optimise plans dynamically
• Designing and owning performance tracking and reporting frameworks to ensure clear visibility of outcomes and enable data-led decision making
• Identifying risks and opportunities early, and driving timely interventions to stay on track
• Being responsible for the allocation and management of the Affluent, Save & Invest Marketing Budget and the annual Marketing Contribution targets and performance
• Driving return on investment and improving marketing efficiency
• Maximising return on investment by continuously optimising spend using performance data, channel efficiency insights and commercial analysis
• Collaborating with Insight, Planning and Effectiveness teams to evaluate performance and ensure activity delivers measurable commercial value
• Embedding robust measurement frameworks to track, evaluate and improve marketing effectiveness over time
• Translating business priorities into clear marketing targets and performance metrics aligned to commercial outcomes
• Driving consistency in how marketing performance is measured, evaluated and improved across the team
• Creating clear, compelling narratives that translate complex performance data into actionable insight

Commercial Marketing Performance Manager

Security Engineer

• Help shape how Lloyds Banking Group identifies, understands and responds to cyber risk across its third-party ecosystem.
• Use data, tooling and insight to detect and analyse threats.
• Translate complex findings into clear, actionable advice for business and technology decisions.
• Influence how security is designed, embedded and continuously improved.
• Play a key role in strengthening our approach to supply chain threat management.
• Support incident response and inform risk decisions.

Security Consultant – Supply Chain

People Operations

• Lead the planning and delivery of people control actions across the business.
• Combine extensive risk and control knowledge with data-based insights, governance precision, and influencing capabilities to establish people-related controls within the wider risk environment.
• Support business leaders in understanding and owning their people risk roles, identifying emerging and ongoing themes, and strengthening oversight, reporting, and intervention consistent with Group and regulatory expectations.
• Lead the assessment and oversight of the people control environment, identifying material, systemic, and emerging risks and ensuring timely reporting of any blocking issues when necessary.
• Lead the creation of clear, concise, and actionable people risk and control insight, including management information, trend analysis, and reporting for executive and governance forums.
• Assist in applying and integrating people-related controls into the IP&I risk and control framework.
• Use a wide range of data sources to analyze the people risk environment, identify trends and root causes, and suggest proportionate interventions to improve control efficiency.
• Assist in the creation and tracking of primary risk indicators, control actions, and governance results to facilitate sound oversight and informed decision-making aligned with risk appetite.
• Deliver trustworthy challenge and support to senior internal customers, aiding in reinforcing accountability, developing control maturity, and promoting continuous enhancement across the people control agenda.
• Support the management of people risk events, issues, and remediation activity, including investigation support, root-cause analysis, and tracking of actions through to completion.
• Manage and lead ad-hoc central initiatives as part of the CCO leadership team.

Senior Manager, People Control

Manager

• Perform accurate and timely calculation of Counterparty Credit Risk (CCR), Leverage and Settlement Risk exposures and RWAs
• Maintain a strong understanding of adjustment methodologies
• Provide informed challenge to ensure robustness and compliance
• Produce and validate daily Leverage and monthly RWA and Leverage Returns
• Analyse period on period movements and trends
• Deliver regulatory and internal reporting requirements
• Build and maintain SQL/Python scripts for data extraction, transformation, and analysis
• Build and enhance Power BI dashboards
• Collaborate with IT specialists and data leads to improve data quality
• Find opportunities for automation and process improvement

RWA Reporting and Analysis Manager – Fixed Term Contract

Software Engineer

• Build and maintain models for Net Interest Income (NII), and Market Value (MV) calculations
• Establish and build effective relationships with Risk and Finance partners to support the delivery of business assumptions into QRM and supporting stress testing.
• Lead change and testing efforts for QRM model enhancements, including UAT planning and execution
• Producing and completing test output governance, including documentation.
• Collaborate with Treasury, Risk, and Finance partners to gather requirements and deliver model improvements.
• Ensure models align with regulatory expectations (e.g., ICAAP, SOTs, stress testing) and internal governance standards.
• Manage and minimise operational risks via robust control frameworks underpinning processes
• Continuously strive for process improvements to enable time for value adding activity and qualitative review
• Support agreed change initiatives to deliver agreed objectives of IRRBB team
• Support simplification of the ALM model and continued development of model assumptions, including the development of dynamic modelling and back testing.

QRM Modelling Developer – 12 Month FTC

Financial Planning and Analysis

• Conduct independent credit assessments for presentation to sanctioning officials to enable informed decisions to be made.
• This involves the analysis of company prepared information, extensive technical and market due diligence, and identifying key strengths and risks.
• Liaise with originators, relationship managers, products partners, clients and where necessary shape structured credit proposals in order to maintain an acceptable balance of risk and reward.
• Monitor and control credit exposures to identify increases to the risk profile, communicating with senior Risk colleagues and sanctioners as well as other interested parties as appropriate, and to maintain compliance with LBG policy and regulatory policy.
• Undertake customer, sector and market research to ensure assessments have an external dimension and seek to apply sound judgement to ensure relevant material is included when evaluating the strengths and weaknesses of a lending proposal.
• This includes sensitivity analysis of internal/external cash flow models.
• Maintain records to satisfy internal and external requirements, particularly relating to data quality and statutory reporting.
• You'll assess proposed transactions against Group Policy and oversight the deal origination team in the same respect.

Credit Officer – Infrastructure & Project Finance

Designer

• Work creatively and confidently as part of agile teams
• Shape pivotal initiatives ensuring we’re led by colleague, customer and market insight
• Attend workshops and discussions with participants
• Communicate with colleagues and partners to manage expectations
• Support the research and document current and future state services
• Collaborate closely with other designers, customer journey managers, product owners, and engineers

Service Designer – 12 Month FTC

Risk

• Conduct targeted thematic analysis to assess how data practices translate into real privacy and customer outcomes
• Interrogate code, data pipelines and models to understand the level of intrusion in processing
• Identify where controls are ineffective in practice, providing clear, evidence-based challenge
• Assess how data is collected, structured, transformed and retained within real systems and architectures
• Deliver focused, technically grounded challenge on data privacy risks, based on how systems and data operate in practice
• Work closely across CCOR, Legal, Engineering and Data teams to ensure oversight is credible, practical and well-evidenced

Data & Privacy Risk Specialist – Manager

• Providing face‑to‑face support to customers in our branches
• Handling some everyday banking tasks
• Helping people through important moments — offering reassurance, guidance and practical support
• Supporting customers with various needs, including bereavement and fraud concerns
• Promoting and supporting our digital services
• Helping customers use online and mobile banking independently
• Connecting customers with the right products and services

Product Designer

• Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen
• Bring designs to life with a choice of prototyping software, such as Sketch / InVision / Figma / Axure / Adobe XD
• Balance business requirements with user needs – you'll be gathering user research and rationale to align partners on individual user needs.
• You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer
• Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience
• Advocate customer inclusion – what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities

UX Designer – Credit Cards

AI Research Scientist

• Lead the development of AI use-case solution designs, balancing innovation with practicality.
• Oversee the entire data science / AI delivery lifecycle, from data exploration to model development/tuning to deployment, monitoring, and performance optimisation using ML and AI Ops best practices.
• Lead and work within cross-functional teams comprising of business leaders, product managers, data scientists, data engineers and ML/AI engineers.
• Partner with the Responsible AI team to embed robust ethical principles, bias mitigation techniques, and regulatory compliance into all AI development workflows.
• Coach and mentor junior data scientists and AI engineers, helping to grow team capabilities and fostering a culture of continuous learning and curiosity.
• Maintain an active view of emerging tools and techniques. Develop proof-of-concepts to demonstrate new capabilities. Guide the team in solving complex AI use cases and improving existing approaches.

Lead AI Scientist

Infrastructure Engineer

• Engineering new WAF capabilities using Infrastructure‑as‑Code, CI/CD pipelines and policy‑as‑code approaches to deliver secure, repeatable and scalable outcomes
• Playing a key role in platform modernisation and service improvements, including refactoring, automation and the reduction of technical debt
• Driving observability and operational insight by improving monitoring, alerting and telemetry to strengthen platform reliability and incident response
• Supporting major incident diagnostics, partnering closely with Security Engineering, Networks and Cloud teams
• Embedding secure‑by‑design patterns and guardrails, ensuring controls are codified, consistent and easy for platform consumers to adopt
• Producing high‑quality engineering documentation, including standards, patterns, platform guidance and runbooks that enable self‑service and repeatability
• Participating in the on‑call rota, contributing to the operational resilience of critical services (with additional compensation)

Infrastructure Engineer, WAF

Account Manager

• Help deliver and scale high-impact brand partnerships that drive real value for customers and the business
• Support the delivery of Lloyds Banking Group’s partnerships strategy—working on high-profile relationships such as British Cycling while helping to build new and innovative partnerships across sponsorship, media, data and technology
• Play a key role in bringing partnerships to life—working across internal teams and external partners to ensure successful activation and measurable outcomes
• From idea generation through to execution and performance tracking, ensure partnerships deliver strong brand alignment, customer engagement and commercial impact
• Build strong relationships with partners and stakeholders, contributing to a collaborative, high-performing team environment

Brand Partnerships Manager

Growth Marketing

• Play a key role in delivering outstanding customer experiences
• Ensure every interaction is responsible, compliant and adds real value
• Use insight, coaching and clear direction to help leaders and advisers better understand customer needs
• Work closely with Heads of Home and Consumer Growth performance teams
• Share insight and continuously improve how we serve customers
• Keep customers at the heart of every decision using data, market awareness and judgement
• Simplify journeys, improve conversations and deliver better outcomes
• Lead with strong accountability for risk and conduct
• Embed a culture where doing the right thing for customers is a priority
• Build capability through high-quality coaching, feedback and development
• Help leaders and advisers grow in confidence and performance
• Remove barriers, align priorities and drive change for customers and colleagues

Customer Support

Commercial Marketing Performance Manager

Security Consultant – Supply Chain

Senior Manager, People Control

RWA Reporting and Analysis Manager – Fixed Term Contract

QRM Modelling Developer – 12 Month FTC

Credit Officer – Infrastructure & Project Finance

Service Designer – 12 Month FTC

Data & Privacy Risk Specialist – Manager

Customer Support

UX Designer – Credit Cards

Lead AI Scientist

Infrastructure Engineer, WAF

Brand Partnerships Manager

Senior Mortgage & Protection Manager, Consumer Growth